This episode of Fix It Radio tackles a topic most people avoid—but almost everyone will face: what happens to all our “stuff.”
Joined by Paula Unger of Neat Freak Solutions, the show dives into the real-life challenges of decluttering, estate cleanouts, and helping families navigate overwhelming situations after the loss—or decline—of loved ones.
The conversation highlights a growing reality in America today: a massive generational transfer of wealth and possessions. As older generations pass things down, families are often left sorting through decades of accumulated items—many of which hold little practical value to the next generation.
Listeners hear firsthand stories of what
SPEAKER 16 :
Walter? Upstairs! Are you alright?
SPEAKER 07 :
In the floor behind the chair.
SPEAKER 16 :
This is America.
SPEAKER 10 :
Does everybody know what time it is? Fix It Radio!
SPEAKER 14 :
And it’s that time, Fix It Radio, KLZ 560. Thanks for joining us this morning. I appreciate it greatly. And again, Fix It Radio, every Saturday, 9 to 10. It replays again on Mondays from 2 to 3 p.m. right here on KLZ. Larry Unger, of course, answering phones for us today. Charlie Grimes, our engineer. And we have a special guest. today and a new partner of ours, Paula Unger, also joining us. So Paula, good morning.
SPEAKER 08 :
Good morning. How are you? I’m great. Thanks for having me.
SPEAKER 14 :
Nope, I appreciate it. Thanks for driving down. So Paula has been listening to us and me talk about everything, you know, organizationally speaking. For some of you, you’ve followed along with my journey in regards to, you know, my folks and all of the things that I went through with, you know, going through their stuff. I and figuring out, you know, what do you do with this? What do you do with that? How do you scale things down? How do you handle each item and so on? And so a lot of you have listened to me go through that whole process. As you all know, my father had dementia, Alzheimer’s. He passed away this past October. My mom passed away a year earlier. She was his caretaker. So we had a lot going on for a couple of years, and still I’m dealing with some things regarding houses and whatever, and it never seems like it ends, Paula. It’s just this ongoing thing. And where you come into play is you have a business, Neat Freak Solutions. For all of you listening, Paula has a business that will help all of you with what I just got done talking about. So Paula, explain what you do.
SPEAKER 08 :
Exactly. Yeah, I help people… in your exact situation. And, you know, sometimes it’s not as dramatic. Sometimes it’s, you know, Hey, I just need to clean out this extra room. I’ve got a shed, I’ve got a storage unit, I’ve got a garage and it just gets overwhelming. And so, you know, I come in and help people declutter, organize, make those spaces useful again.
SPEAKER 14 :
And what Paula does, because her and I had a long conversation about what could she do for all of you that are listening, and we’ll give you what she can do in the territory and so on here in a minute. She’s based out of Cheyenne, but we’ll get into where she’ll help you guys here in just a few minutes. But where her and I were talking is, and I know this firsthand, that you really do in a lot of cases, and some of you will appreciate this, you really do need that other person, that second or in some cases third set of eyes, To really come in and say, okay, guys, let’s really look at this in a reasonable fashion.
SPEAKER 08 :
With an impartial party. Correct.
SPEAKER 14 :
With somebody that doesn’t have any stake in the game.
SPEAKER 08 :
Right.
SPEAKER 14 :
No sentimental things going on or whatever, but just really looking at items and saying, okay, what do we want to do with this? with x y and z and then making that determination and then paula you can help them you know with okay here’s where we can you know here’s what we can go with all of these things and we’ll talk about some of that through the program today for some of you uh you know for all of you that are listening now again i know this is a deep topic every time i’ve talked about this i get a lot of feedback on this particular subject because The population, of course, always ages. But we are in right now and I haven’t talked about this much, but we are in an era right now. And most of you listening know what I’m going to say next. But we’re in an era right now where we have the biggest wealth transition that we’ve probably ever had as a country. And what I mean by that is the baby boomers. are, you know, they’re dying now. You know, they’re getting older, they’re aging out, and they’re dying. And in some cases, not in some, in most cases, they have accumulated a lot of things. They’ve accumulated, you know, houses, and in some cases, businesses, and cash, and stuff. They just, they have accumulated a lot of things throughout the years. And that is now getting transferred to the next generation. And here’s the reality, and we have talked about this on this program before. The reality is the heirs may want all of the stuff or none of the stuff. And it really depends on your stuff. I keep using that word, but it is. I mean, your personal items. The next generation may want or they may not want. And so I’m also one where… This doesn’t have to be targeted, and this is where Paula comes into play. This isn’t just for people like me that have an estate that they’re going through, and somebody’s looking to downsize or you’ve inherited things or whatever. I mean, yes, that is one facet of this. By all means, there’s going to be a need for that. There’s also a need for, and I’m this now, this is me. I don’t want to leave my kids with a bunch of stuff. So I’m now going through, because of what I just went through with my folks, I’m going through some of our stuff. My wife and I continually are going through, okay, what do we not need anymore? What kind of accumulating things do we have that we no longer need? And start paring that back down, Paula, because I don’t want to leave, and I’m not mad at my folks by any means, but I don’t want to leave my kids the burden that I had.
SPEAKER 08 :
Yeah. And it’s a great conversation to have now ahead of time where, you know, even if it’s you can hang on to your stuff for now, knowing that at some point somebody is going to want it. But if it’s something that nobody has an interest in, why is anybody hanging on to it? And I’ll be honest, I work with a lot of clients who have, you know, things like China or, you know, different heirlooms or antiques. And the younger generations just don’t have interest in it. So why are they hanging on to it?
SPEAKER 14 :
You are a, you’re a thousand percent right. Somebody asked, just asked also, are you a member of the National Association of Professional Organizers?
SPEAKER 08 :
I am not.
SPEAKER 14 :
Okay. She is not. So I didn’t know there was even such a thing. National Organization of Professional Organizers. Okay. I’m assuming that’s just an organization you would be a part, you know, it’s a membership kind of a thing I’m guessing. Yeah. Okay. No, she is not. Now, that doesn’t mean that she doesn’t know what she’s doing. We’ve had many a conversation, her and I have along these lines. And I’ll tell you what, I’m not either, but I think I could be now. With everything that I went through with my folks, and it’s funny because as Paula and I were talking, as I told her my story and what I had to do to really go through, because my dad was really a, sorry, I’ll just say it as it is, a car part hoarder. That was my dad. And kept and saved everything. I mean, I went through things with my folks, Paula, that I’m not exaggerating. I remember seeing as a kid. I’m 61 years old. And at that time, cleaning out, I was 59, 60, 61. It’s been a two- or three-year process here. But meaning that some of this stuff that I was looking at is 55 years old or more, and it was probably around even before me. So that’s how long some of that stuff had been hung on to. And guys, I’m sorry to say this, and I know this might sound really rude. Did any of that stuff matter to me? No. No, it did not.
SPEAKER 08 :
Well, there’s a lot of times that people don’t even realize what they have. I mean, I’ve worked with clients that have had stuff in boxes literally since the 70s. And they’re like, oh, well, you know, it’s important. I want to hang on to it. Well, you don’t even remember that you had it.
SPEAKER 14 :
Yeah. Yeah. And again, and so the next call, is that a drive radio call mainly or is that? Yeah, let’s do let’s do that next hour. I want to I want to honor Paula’s time. So, Perry, call me back here during drive radio and let’s do that. I don’t want to take Paula’s time away to answer car questions. We’ll have three hours to do that here in just a moment. So just hang tight, Perry, and call me at 10 and we’ll get your transmission question answered. But to your point, Paula, there are things that and by the way, I saw the same thing. When I was going through my folks’ stuff, I literally found, you know, just boxes and different things whereby, you know, these items had not been out of the box in who knows how long. If probably, you know, I helped them move into the house I was then cleaning out clear back in the early 2000s. And some of that stuff I don’t think had come out of the box since I moved them then.
SPEAKER 09 :
Right.
SPEAKER 14 :
Which means we should have gotten rid of it then.
SPEAKER 09 :
Right.
SPEAKER 14 :
So a question for you, and I’m sure people listening have the same question. When somebody has a need, and we’ll give you a number and all that out here in a minute, but they’ve got a need and they call you, walk us through the whole process as to how this works with someone.
SPEAKER 08 :
Sure. Yeah, I mean, I’ll typically start out with just having a phone conversation, finding out what’s going on. And then I like to do an in-person consultation and I do a free consultation. I’ll go out to your place if you’re close. If not, you know, we can even do a video phone walkthrough or whatever. But I like to see what you’re what you’re dealing with. And honestly, it’s a lot of people get to the point where they just feel overwhelmed. They don’t know where to start. And that’s why they call me.
SPEAKER 14 :
but also really i want to stop there for a moment so for all of you listening even me and you guys all know me you listen to me literally every day six days a week replays at seven days a week so you guys all know me really well all of you as listeners do and you know that i have a pretty regimented you know i’m a pretty regimented person pretty uh self-oriented and you know fairly what would i consider myself pretty organized and charlie knows i have ocd because i do so i’m a pretty organized person as far as all that goes and And I do things methodically. So I coach other businesses and so on. So I get the systematic approach to things. But what Paula just said, and I’ll give you a quick story. And I know exactly what she’s talking about and can relate to that. Because I remember my brother-in-law and I. We rolled up the double car garage door at my dad’s place. And this is when we were getting ready to try to downsize them. And, you know, dad had, you know, Alzheimer’s and dementia. It was progressively getting worse. And so we were going to downsize them at that time. And I’m not joking. As I rolled up the garage door. And remember, you know, you go and visit and do things, but when you’re visiting, you’re looking at things differently than when you’re now trying to clean things up. And that’s a whole conversation we might want to get into here at some point, Paula. But I remember rolling up the door, you know, hitting the button, door goes up, and I’m just looking at this sea of stuff. And even me, as organized and methodical of a person I am, it was overwhelming. I will be the first to tell you, I literally sat there, looked at my brother-in-law and I said, oh my God, where do we even start? What are we going to do here to get all of this handled? And yes, for probably five minutes. He and I sat there, looked at each other, and then, of course, my brain kicks into gear, and it’s like, okay, well, there’s only one way to tackle this. You’ve got to get after it, and let’s dig in. But at first, definitely, Paula, I can see where, and for some, where you don’t have that ability to really kind of overcome that and i’m not saying i’m any better than anybody else but that’s just how my mind works mine is okay well it’s here you know we got to tackle it at some point me looking at it’s not going to make it go anywhere you know it’s not going to move by osmosis i’ve you know got to dig in and get things going but i can understand what you just said because that that sense of being overwhelmed could all could literally be debilitating
SPEAKER 08 :
It is for a lot of people. A lot of people would have hit that button and closed that door again and said, I’ll deal with it later.
SPEAKER 14 :
And then later never comes.
SPEAKER 08 :
Exactly. Well, and you were in the situation where it had to be dealt with, right? And you know, a lot of people are in that situation. True. But people reach out to me also who just say, okay, I’m just tired of this. I don’t know where to start. I have to start somewhere. And sometimes people feel embarrassed about it or ashamed about it. Like, how did I let it get this bad? And I’ll tell you, when I tell every single one of them, everybody does. It happens.
SPEAKER 14 :
Everybody does it. Yeah, folks, please. Yeah. And I think it’s even on it’s on the back of Paula’s card. I was reading this this morning, a nonjudgmental support when things feel overwhelming. That’s on the back of her business card. And And again, I can relate to that full well for all of you listening, because number one, nobody’s going to judge. I mean, we all accumulate things, stuff, especially with what I just talked about a moment ago with this wealth transformation that’s happening. There is a lot of stuff out there that. you know, not only one generation, but probably two, because remember, some things are probably passed down from one to the next, and it’s still being, you know, hung on to the China, for example, that may have been passed down from even the previous generation. And in the reality is you need somebody that can come alongside you. And really, again, be that, that, that judge, if you would, to say, Well, you know, I know, this might be really sentimental to you. But here’s the reality. All of the thrift stores are full of this. Unless it’s something that you just can’t part with, the reality is no one else wants this. And it’s sad to say that because some of those things through the years were very, very sentimental to people. But the reality is we’re in a time, day and age now, to where the next generations just don’t see the value in that anymore.
SPEAKER 08 :
Exactly. Exactly.
SPEAKER 14 :
And it takes somebody like you in a lot of cases to come along and be that sound of reason, I guess you could say, to let them know that.
SPEAKER 08 :
Right. One of the reasons that I see people hang on to stuff is just for that, oh, this is really sentimental. This might be really valuable.
SPEAKER 14 :
This is going to be worth some money someday.
SPEAKER 08 :
Exactly.
SPEAKER 14 :
I mean, how many times have you heard that?
SPEAKER 08 :
All the time. All the time.
SPEAKER 14 :
And again, you know what? In some cases, someday comes, and it is worth some money. But in a lot of cases, someday never does come. Mark, you’re next. Go ahead, sir. Or you’re first today is what I should say.
SPEAKER 17 :
All right. Good morning, John. Good morning, Mark. So I had an unfortunate story after my mom passed that my stepdad just couldn’t handle it. And so we went to visit him and I decided, you know what, let’s start maybe clearing out some certain things like, for example, medication, because my mom had battled cancer multiple times and, and, you know, different things. And I found probably 15 years worth of medication. So that was the first thing that I started to clear out. Next thing I thought, you know what, let’s go through the refrigerator because I have to eat here and start looking at all the dates of all the food.
SPEAKER 14 :
Did that too, Mark.
SPEAKER 17 :
And we found food, I’m not even kidding you, from the time they lived in Colorado. And they moved when I got out of the military in 2006. So they had food items from back before early 2000s still, still sitting in their pantry. So I took it upon myself at like 1 o’clock in the morning, and my wife and I just started piling these things into trash bags, including a sack of potatoes that were rotting. And the next, well, actually probably an hour and a half later, so around 2 or 3 in the morning, my stepdad wakes up and finds us doing this. And he just, he’s a southern guy. He doesn’t take things kindly when they’re moved. He just started to, you know, dig into me, you know, screaming at me every morning. Oh, yeah. How awful of a person I was.
SPEAKER 15 :
Yep.
SPEAKER 17 :
You know, I was moving too fast. I was doing the wrong thing. The very next morning, he went through and dug through the garbage to find that sack of rotting potatoes to dig them out, to cut them up, and to cook with them.
SPEAKER 14 :
Mm-hmm.
SPEAKER 17 :
And it kind of broke my heart.
SPEAKER 14 :
No, Mark, you know what? Number one, thank you for sharing your story and calling in because you’re not the only one that’s ever experienced this. And I can relate full well to what you’re talking about. And I think this is the thing that. Paula brings to the table is, and again, in your situation, even mine, would a third party help? You know what? I think in mine, it probably would have if I would have had Paula along with me, even trying to work with my dad. And again, he had dementia and Alzheimer’s, and it was getting worse and worse as we went forward. We went on. But having that additional, you know, outside source that is in course, Paula’s, you know, a woman in in a lot of cases, Mark, you and I as guys, we do things differently. And that lady’s touch, I guess, is what I’m trying to get at here. Mark is a lot of cases what you need. And that’s some of the things that she can provide that, frankly, Mark, you and I can’t do right.
SPEAKER 17 :
Yeah, and the sad thing was that the more we dug, the more awful things we found. Like, I’m talking mold in the kitchen area.
SPEAKER 15 :
Oh, yeah.
SPEAKER 17 :
Like, black, dangerous mold. I know. And I told my stepdad, this will kill you before your age.
SPEAKER 15 :
Yeah.
SPEAKER 17 :
You know, we have got to get this done and taken care of. And the next day, I called his daughter. I said, I need your help. I need you to call him. I need you to distract him or do whatever. And she’s like, I’m already on the way. Thank you so much for all the things that you’ve already accomplished. I’ll do my best. Keep doing what you’re doing.
SPEAKER 14 :
Okay. Mark, again, that’s why Paul is here. What you’re talking about and even what I went through, my point now is we have a resource here at Fix It Radio and actually all the shows, Fix It, Ready, Drive. Paul is going to be involved in all of that. And the reality is we’ve got now a partner, Mark, that people can call that, frankly, I didn’t have, you didn’t have, that in a lot of cases you need.
SPEAKER 17 :
Yeah, and it’s so difficult when it becomes personal between, you know, you’re trying to have compassion with the relationship, but you also have to have compassion with the safety. You know, like I said, food items from 20 years ago, medications that are expired, and some of these medications were dangerous to myself because, you know, if I had been exposed to just the container of I could have had serious problems because they were for, you know, cancer treatments. And some of these other things were hazardous. And I did. I used gloves and I put a safety gear on to do this and got busy at 3 in the morning regardless of him screaming at me. But, you know, a week or a couple weeks later, he said, thank you. I was overwhelmed. Things were moving too fast.
SPEAKER 16 :
Yeah.
SPEAKER 17 :
And we moved truckloads of stuff within a week, and there were still months and months of work to be done. But it’s better now. He’s remarried. He’s found somebody to keep him happy until he ends up in the end because he’s almost in his 90s. You know, I just, you know, I have a lot of compassion for that, but I don’t want to be involved with it.
SPEAKER 14 :
I hear you. Well, Mark, I’m going to let you go. That’s, by the way, Mark’s closing statement, that’s where Paula comes in. And you know what, for some of you listening… you and i mean this sincerely you may not want to be involved in some cases depending upon the circumstances a lot of what mark just said that is where paula comes into play neat freak solutions call her instead or call her on the onset at least at least get some guidance as to hey this is what i would do and how i would approach it we’ll get into what paula does you know more specifically as we run through the rest of the show paula real quick your phone number that folks can call you on
SPEAKER 08 :
307-222-9539. And you can call me. You can text me. Yeah.
SPEAKER 14 :
Okay. Now, for those of you listening, we’ll have her up on the website a little bit later today. I sent everything to Producer Ann this morning. So if you need her in the meantime before we get everything up on the website, it might be a day or so before all that’s up and running. But if you need anything, you can always text me, and I can give you Paula’s number as well. But 307-222-9539. All right. We’re going to take a break. We’re going to come back. Don’t forget, you can call in directly, 303- 877-477-5600. Questions, things that you might have for Paula, please. She’s here until the top of the hour. So if you’ve got a question, let us know. You can text me also, 307-200-8222. We’ll be right back. Fix It Radio, KLZ 560.
SPEAKER 10 :
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SPEAKER 11 :
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SPEAKER 12 :
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SPEAKER 14 :
Okay, we are back. Fix It Radio, KLZ 560. Paula Unger, Neat Freak Solutions with me today. A great partner of ours now moving forward. And trust me, folks, I should have said this earlier. You know, you right now may not need Paula and her services, but I guarantee you. you know someone that does. Because we all know people, family, whatever, whereby you may want to go ahead and pass the name along. And again, the advantage of having Paula come into the situation is she’s that third party, I guess you could say, where she’s going to be more of that consultant and helping people make some decisions on what they should or shouldn’t do, where sometimes internally, not sometimes, internally almost all the time, that’s a really difficult thing to do on your own. You really need that other set of eyes. Joe go ahead.
SPEAKER 05 :
John, one thing in terms of getting rid of stuff your parents have. A friend of mine, he’s 76. He’s got a collection of guns that he inherited from his father. That includes guns his father inherited from his grandfather. So he has close to probably just under 100 guns. Wow. Some that he hasn’t shot since he inherited them. And none of his kids shoot or hunt. So And I’ve said, hey, Bob, you need to maybe think about starting a liquid. He just won’t let go of a single one, even though he’s got guns. He literally has never shot. Wow. Never shot, ever. Wow. So there are a couple of outfits, including one, Dury’s, D-U-R-Y-S, out of Texas. They will literally buy your, typically 30% off retail. They’ll just buy the whole collection. If you’ve got a big enough collection with enough impressive guns, they’ll even send somebody up to your house to look it over. There’s other places. You know, local gun shops will buy your gun. But typically, you know, the local gun shops, they’re looking to buy, you know, they’ll buy maybe one or two guns.
SPEAKER 14 :
That’s right.
SPEAKER 05 :
They’re not going to buy 100 guns.
SPEAKER 14 :
And I was just telling Paula, too, we have a great resource, which those of you just heard Burt Payne’s ad, BP Appraisals, a moment ago. Joe, he also does the appraisal sides of things. So the other thing that I would do is if you’ve got a nice collection like that, guns, cars, whatever, have it appraised first. Have a real value so when that company, for example, comes along and offers you a price, you know where you’re at and whether that’s a good offer or not.
SPEAKER 05 :
Right now, there are other sites like gunbroker.com where you can actually list them yourselves. Correct. But then you’ve got to put them up. You’ve got to put a reserve price.
SPEAKER 14 :
And you’ve got to go through the hassle of the transfer and on and on we go.
SPEAKER 05 :
Right, the bidding, right. That’s right. Whereas Drury’s, you know, if you just want to get rid of 50 guns, you know, in a lot purchase.
SPEAKER 14 :
Makes sense.
SPEAKER 05 :
It makes sense to do it. So, you know, I hope I never get to that point. And nobody in my family, you know, my daughter, she’s got a couple of pistols, but she doesn’t want to inherit. I’ve got a bunch of, you know, I’ve got shotguns for geese and quail and pheasant, and she would never want any of those.
SPEAKER 15 :
Gotcha.
SPEAKER 05 :
And, you know, I’ve got a sporting clay shotgun. I’ve got probably more pistols.
SPEAKER 14 :
You want to write me into your will there, Joe?
SPEAKER 05 :
But I wouldn’t want to leave her with the hassle of liquidating that gun. I hear you. No, I get it. Number one, she wouldn’t know what she was looking at. I hear you. She wouldn’t know what the relative worth was.
SPEAKER 14 :
You’re right.
SPEAKER 05 :
So just a thought.
SPEAKER 14 :
No, good advice, Joe. Absolutely good advice.
SPEAKER 05 :
Yeah, either do it while you still can yourself.
SPEAKER 14 :
That’s right.
SPEAKER 05 :
Or if you’re a child of a parent who has a gun collection. Look at someplace like gunbroker.com, or my recommendation would be Dury’s, D-U-R-Y-S.
SPEAKER 14 :
Nice. Joe, thanks, man. Appreciate it very much. Yeah, I was just telling Paul that a moment ago, too, that we have resources inside of all of what we do here between the estate planning of Michael Bailey to Kevin Flesch, an attorney, to… BP appraisals on the appraisal side of things and so on. I mean, we’ve got the ability to really help folks on a full circle basis. And really, I think Paula now comes along as the real key to this whole system, I guess you could say, where as we’re all aging out and even some of the things that Joe just said a moment ago, you know, what do you do with some of these things? That’s also where Paula can come along and help you with, hey, we do have resources. We’ve got the ability to help you with some of these things. You know, maybe you’ve got an old classic car and you’re inheriting and you have no idea what that’s worth. Well, if Paula happens to be talking to you and sees that, she’ll refer you to Burke Payne, get an appraisal on that. We’ve got other resources on then getting rid of that car, worldwide autos. I mean, we’ve got all the things that we really need. Really, Paula was really the last piece of the puzzle. And what I mean by that is in a lot of cases, and Paula knows what I mean here, you need that physical person to come along. Not that the others aren’t physical, but you need that initial physical person to come into the situation and say, okay, here’s a plan. This is how we’re going to tackle this. And let’s get going.
SPEAKER 08 :
Right.
SPEAKER 14 :
And that’s what you do.
SPEAKER 08 :
Right. Well, and really it’s about making decisions on those things. And a lot of times people just kind of need that extra push or that extra, like I said, impartial push. party to talk you through it so that you can make those decisions and decide, or to even say, Hey, I know that you think this is really valuable. Let’s actually look at it and see if it is, maybe it is, maybe it isn’t. But I’ve, I’ve worked with people who have had a lot of things and it’s like, okay, maybe they are worth some money, but by the time you take pictures of it and listed and manage offers on it, manage, you know, wherever it is that you’re going to sell it is all of that. Do you have time to put all of that work in? If you do, okay, you might get some money out of it. But it’s a lot more work than people tend to think it is to try to sell some of that stuff. So it’s just kind of walking through the options and making decisions on what to do with those things.
SPEAKER 14 :
Yep. And somebody else just asked, what’s the deal with the china? Why do a lot of the elderly and boomer couples have umpteen sets of china and good silverware? Because back in the day, people actually fine-dined. And China was a big deal when you had, you know, Christmas dinner or you had Thanksgiving dinner. In some cases, you just invited friends over. You would get the fine China out. You’d get the nice silverware out. And that was the way that that generation did things. I mean, we’ve kind of now transitioned to, you know, people sort of even at times will order in food catered and you throw things on a paper plate and you have a big party and nobody really cares about the China and stuff. And then things change with time. But the reason why… Those were popular at that time is because of what I just said a moment ago, because the event itself and the staging of, I guess you could say, especially to the ladies, that was more important than probably the event itself. In other words, how everything looked on the front side was very important to them. So that’s where the fine china and the nice silverware and even gold-plated silverware and so on came. That’s where a lot of that came into play. Now, some of that, of course, because of the precious metal is worth some money. Some of the silverware, some of the goldware, some of it’s pure gold, believe it or not. There’s actually pure gold silverware or dinner sets is what I should say. And some china has gold in it and so on as well. And that’s where you need somebody to kind of help you with, yeah, this probably has a little bit of value or no, that has no value. And again, it takes somebody like Paula to actually come along and do that. And back to what Paula can do for you. I think for me, and this is where I kind of did this for our family, and they were always laughing at me because I’m like, okay, here’s phase one, here’s phase two. And then my family would start coming along and they’d say, okay, what phase are we on now? John, what phase are we on? And I’d be like, okay, I know, you guys are making fun of me, but I did it in phases because I knew there were certain things we had to do each step of the way, and that’s probably what you do.
SPEAKER 08 :
It’s no different. Right, right. But for me, it’s not personal.
SPEAKER 14 :
Right.
SPEAKER 08 :
You know, so…
SPEAKER 14 :
you’re, you’re, you’re, well, you’re able to come along and like we said earlier, you’re able to come along and look at things independently. It’s probably the best way for me to say that you’re the independent person coming along that has no ties to anything that can really look at, yes, here’s some valuable items and no, those are not right now. You guys can determine based upon the sentimental, into things what you want to do but actual value here’s where you’re at exactly yeah and with the with the china thing i think it’s it’s interesting you know that used to be what people registered for on their wedding registries yes yes that was a big thing and so that’s why the older generations have that or have multiple sets that’s right exactly yeah that’s right they got those for gifts and so yeah so that texter who who asked that question and it sounds like you’re probably a little bit younger maybe not maybe my age i don’t know but At the end of the day, yes, that’s why those are very popular among that age group is because those things were given in that manner. I still have a set, which my kids will never want, but I still have a set of Czechoslovakian fine china that was my grandmother’s. So that’s two generations ago. And again, are my kids ever going to want that? Probably not. We do use it periodically. We are still one of those people. that we will break that out. And my wife just reminded me that we will use that from time to time. And so we do get that out and use that for that purpose we were talking about earlier. It’s just kind of nice, I guess you could say, at times to do so. But I know full well that there’s no value there.
SPEAKER 08 :
And things are just much less formal now than they were before.
SPEAKER 14 :
Yeah, like I said a moment ago, a lot of cases people are using paper plates and things along those lines, which, again, not saying there’s anything wrong with that. It’s just the way it is. Kyle and Dallas, you’re next. Go ahead.
SPEAKER 04 :
Well, hey, John, this is Kyle. Hey, Kyle. Hey, I really appreciate you tackling this subject again. You’re welcome. And, you know, you went through your version of it, and I went through my version of it with my mom a couple of years ago. And this is something that is probably a little bit related. You know, getting rid of the dishes and the firearms and the car and all that, that’s one thing. But one of the things that… I did with my mom is I knew that when she was getting along, when she was getting along, I actually sat down with her for about two or three hours and just said, we’re going to go through all of your online accounts. And I want your usernames and your passwords. And I built a word file and you know, my mom passed two years ago and I’m still referring to that list. I mean, you know, you, everybody’s got Netflix accounts and utility online payments and, and, uh, That can be its own set of problems if you don’t know how to access all that.
SPEAKER 14 :
Yeah. And somebody just sent in, good friends up in Sterling, Kent and Judy, they just sent in, don’t forget about your, you know, there’s different names for these, but knockbox, next of kin box, whatever you want to call it. But make sure to your point, Kyle, you’ve got that dialed in with your family as well. So in your case, you know, not only all of that, but where is the will? Is there an estate? Where are all the bank documents? On and on we go. You need to make sure you’ve got access to all of that as well, because it just makes things so much easier when you do.
SPEAKER 04 :
Yes. Yeah, I found that I was even getting checks in the mail, you know, once I started transferring the utilities to my name. I was getting checks in the mail from the utility company and the escrow company and all that, and, you know, it’s made out to – to the owner. And if you’re not set up to deposit those, then you’re just out that money.
SPEAKER 14 :
Good point. And Kyle, you just mentioned some things, too, that some of that’s a little bit outside of of what paula will do although she can instruct people to make sure they have all those things done and handled and so on but there is so much kyle as you know if you’ve not been through this trust me folks you you really don’t understand the brevity and the gravity of everything that goes on in this particular situation kyle you do because it’s almost endless i don’t want to make it sound like it is but it seems like it is sometimes
SPEAKER 04 :
Yeah, yeah, like I said, my mom passed over two years ago, and I’m still dealing with, you know, boxes out in the garage and, you know, just accounts and e-mail accounts, and it’s just so involved.
SPEAKER 14 :
It is. It is. Kyle, I appreciate it, man. And for all of you like you that are going through some of this, man, trust me, my heart goes out. I’ve been through it, been there, done that, still going through it to a large extent because we’re not totally done yet. And on the final phase, I think, finally, Kyle, but it’s been a long two years.
SPEAKER 04 :
Yes. Yes, it has. And, you know, it’s a subject that none of us really want to talk about. Nobody wants to talk about it. Nobody wants to deal with it. I mean, it all touches on our own mortality. That’s right. And, you know, people just don’t want to deal with it. But, unfortunately, like you said, you just wouldn’t want to wish this on your kids.
SPEAKER 14 :
No, that’s exactly right. Kyle, I appreciate you, man. Thank you very much. Let’s take a quick time out. Steve, hang tight. We’ll come right back to you. And again, we have got Paula Unger with us. And again, Neat Freak Solutions. And she’s here to help you with some of these things that we’re talking about. And I have for the past two years. And now that Paula’s here, we will start referring things to her because. Folks, it is. There’s a lot to tackle. In most cases, you need somebody. If I’d have known about this back then, I would have definitely used Paula because it would have been a huge help to us. But you know what? She’s here with us now. We can have her moving forward. And those of you that need her, her phone number, 307-222-9539. She’ll be on our website here a little bit later today. All websites, by the way. So if you find me, you’re going to find her as well. We’ll be right back. Don’t go anywhere. Fix It Radio, KLZ 560.
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SPEAKER 14 :
All right, we’re back. Fix It Radio, KLZ 560. And this wealth transfer that I talked about earlier, which I just looked up the dollar amount because I knew it was big. I didn’t know it was this big. So in the next 20 to 25 years, so we’re at the beginning of stages of this right now. This is where Paula comes in. So in the next 20 to 25 years, $84,000. to $124 trillion in assets are going to move from one generation to another. And some of it will go to charity and other places. But at minimum, the number says $84 trillion is going to move from one generation to the next. Again, they’re calling it the great wealth transfer because of what that boomer generation built up. Cars, homes, guns, valuables, jewelry, watches, all this stuff that they’ve accumulated over all the years, stocks, bonds, cash. All that’s going to transfer to the next generation. And in a lot of cases, there’s a lot of stuff that goes with that as well. And that’s where Paula comes in. Steve in Colorado Springs, go ahead.
SPEAKER 07 :
Bonjour, Sir John and Lady Paula. How are you?
SPEAKER 14 :
Good.
SPEAKER 07 :
What a superb Saturday. A couple of quick passing thoughts. I am married into a family with the two forms of OCD. The Persian princess of my baby mama is OCD type A, kind of like you, but I think more severe. She throws away stuff. She’s got an MBA, for Pete’s sake, and has an allergy to plows. So doing taxes like now, everything’s in a wicker basket in the office. Big pay. Whereas her sister is OCD type 40. You can’t even walk in her place. It’s going to be miserable. Anyway, my mom, when she was faced after my father’s death, she was pretty smart, unsolicited. She asked all the kids, what would you like? And we would tell her, and then she went ahead and put little sticky notes on everything, which really helped uncomplicate things a lot. And to a quick question that I’m going to ask you, which I have to follow through on getting rid of corded appliances, corded tools. But my mom and our sisters grew up here and have some really quality furniture from the 1890s. Hand-built oak, gentleman’s wardrobe, lawyer’s bookcase, chair. And the new generation, as in next G, my daughter, they could care less.
SPEAKER 14 :
Yeah, they don’t care anything about that stuff.
SPEAKER 07 :
But once it’s gone, it’s gone. Yep. So I thought what I would do is donate it to the Pioneers Museum because I’ve donated other stuff to them, and they really appreciate it. Okay. And at least then, at some point, if her attitude changes, she might be able to get it back. Sure. but I’ll tell you what, there’s just a lot of stuff going on. Yes. When you start trying to settle these estates. Yes, there is. And I appreciate you and Paula diverting time to it.
SPEAKER 14 :
Well, thank you, Steve. I appreciate it.
SPEAKER 07 :
And Paula, would you ever be willing to come down to college planes on some of this?
SPEAKER 08 :
Absolutely.
SPEAKER 07 :
Thank you much.
SPEAKER 14 :
Appreciate it. Thank you, Steve. Very much. Appreciate it. Uh, Jeff in Montana, go ahead.
SPEAKER 03 :
Hey, good morning guys. Uh, great topic. Very timely topic. Uh, a comment and then a question, a, uh, comment is that um there’s a lot of intangible things out there like for example uh i have a license plate personalized license plate on my car that was very difficult to get because there were other people who had had it i just kind of happened upon it’s my last name and i’d like to pass that on but uh you know in order to do that you have to document how you want to do that otherwise you’ll just go back to the dmb and somebody else will get it true um uh and there’s um Things like Facebook pages, you know, that people can’t get into them unless somehow on the Facebook site you… say who has access and what happened to it and who’s going to be able to have access after you pass.
SPEAKER 14 :
Good point.
SPEAKER 03 :
Otherwise, it just kind of goes out there.
SPEAKER 14 :
And by the way, along those lines, Jeff, I can’t tell you how many of those what I call dead pages there are where there will be times it’s like, okay, I see it’s so-and-so’s birthday, but I thought he or she passed and you go back and look and it’s like, yeah, they passed a long, long time ago, but that page is still active.
SPEAKER 03 :
Yeah, and that’s been posted on it for decades.
SPEAKER 14 :
Exactly.
SPEAKER 03 :
Nobody closes it down. Yeah.
SPEAKER 14 :
In a lot of cases, because of what you’re saying, no one has access, so it just sits out there.
SPEAKER 03 :
Right. And I have a, um, password safe. It’s PW safe. It’s called, it’s a free, well, it’s minimal costs. It’s by a noted national, uh, security expert. And it’s, uh, it’s an excellent safe. And I store everything in it. I just looked, I have 343 entries in it and I have all, you know, everything from my passport numbers to my credit cards to, uh, regular passwords and things, it’s all in there. And I print that out, or I save it quarterly, and it’s on a computer, and people know where it is, and I print it out once a year, and that’s in the safe. So that’s something that people can do as well to make sure that folks have access. Find one piece, you know, hopefully use Word or spreadsheets or things. There’s nothing wrong with them, but something like a password safe is really, really handy for doing that kind of thing, too. I don’t know if you had come across that, Paul, or not.
SPEAKER 14 :
Yeah, and Paul, and everybody does that a little bit differently. But, yeah, do you advise people on that end of things, too? How do you do all of that?
SPEAKER 08 :
Yeah, absolutely. And one thing that I mean, I, the way that I work is really the way that my clients are comfortable with. So if it’s somebody who’s comfortable with technology, and they want to use something like that, that’s great. A lot of, you know, typically older folks that I work with, not super into technology, and we’ll just make a literal notebook, you know, in a binder and, and print pages out. And so they can write down here are my accounts, here’s my account number, here’s my password or whatever it is. Just something that it’s all accumulated in one place so that somebody knows how to find it when they need it.
SPEAKER 03 :
Well, yeah, my oddity went a little different than John’s. When I was a kid, I loved to type things. I didn’t like handwriting. I wanted to type so I could read it. And everyone says, no, writing it by hand is what you want to do. So I was digital before there was digital. And I But my question is for stuff. We can tackle the big ones, you know, cars. You’ve got, you know, various places, ways to get rid of those and thrift stores. But as you get down and lower and lower in value, it seems like the places where things can go get smaller and smaller. And I’m just wondering… Have you come across kind of a general rule of when something just gets tossed versus gets donated? Or do you just donate until people no longer want to accept anything and then it gets tossed? Or how do you handle that? Because I’ll admit that I don’t want to just throw things in the trash. I’d like to see them get used. Good question.
SPEAKER 08 :
That’s a great question. And that’s something that makes it a lot easier for people to be able to let things go. If they know somebody else can use it and it’s not just going into the trash. It makes it a lot easier for, you know, kind of that emotional piece of it. Um, I tend to, you know, I like to donate things to local organizations. I don’t necessarily go Goodwill or, or thrift shops. I like to use for, you know, example in Cheyenne, we have a habitat for humanity restore. So if it’s, you know, building materials or tools or things like that, they go to habitat, um, you know, clothes and things like that I like to give to the homeless shelter up there there’s a there’s a lot of different local resources that I prefer to use and really it’s you know kind of me knowing who’s going to accept what who has a need for what just you know through working with those organizations in my area and if it’s something that you know maybe an organization can’t use and it does just end up going in the trash I’m A lot of times I just kind of, you know, I’ll take donations when I help somebody declutter. I take them physically out of the house for that person. You know, for when it’s a service, they don’t have to then take it to donate. But then also that prevents people from kind of going back into it and taking things back out after they’ve made those decisions. And then if it does turn out that it’s not going to be donatable, I’ll deal with that on the backside, and that person doesn’t even necessarily know about it.
SPEAKER 03 :
Gotcha. Okay. But, yeah, on that, there’s two things. You mentioned thrift stores and women’s shelters. We actually, up here in northwestern Montana, we have an organization that does both. It’s a women’s shelter, but they fund it through a thrift store. So I’m donating multiple things, things like… airline or hotel cosmetics, you know, when you’re on trips and you collect stuff. And the women can use that sort of thing. Good idea. All cell phones. All you can do is dial 911 on it. But sometimes all they need is a way to touch it.
SPEAKER 14 :
That’s all you need.
SPEAKER 03 :
Great point. And there’s also a veteran store up in Kalispell that… has uh will take even rags because i guess there’s a market out there for rags well even um the uh animal shelters will take towels and blankets and things like that that you know even if they’re not in good shape because they use it for that yeah it’s perfect good idea yeah right so i’m i just it gives me a certain sense of peace which is probably kind of weird to know that i can uh donate those kinds of things, and they will get used. Maybe not for what they were intended, but at least not get tossed in a landfill. That’s what I don’t want is just
SPEAKER 14 :
I agree.
SPEAKER 03 :
Jeff, I appreciate it, man.
SPEAKER 14 :
As always, I appreciate it very much. Question came in for you, Paul. My sister and I are taking turns staying with our parents 24-7. We’ve gone through most of the closets, donated a lot of the clothes, thrown things away, and so on. What should we do next? We’ve got the bank accounts and all that stuff pretty much handled, but what should their next phase be in your mind?
SPEAKER 08 :
Well, I think that I mean, you really need to stop not seeing everything. Yeah, right, right. And not knowing what all they have. But I mean, you have to think about once your parents are gone, what are what’s left that you’re going to have to look at? So if it’s, you know, somebody had mentioned earlier. They had talked to their parents and went through and put sticky notes on whoever was getting what. My mom did that when she was sick. She took her jewelry and said, okay, this is going to this grandchild, this is going to this grandchild. So if there are knickknacks around the house, dishes, things like that that you have to think about. If the whole household is going to be gone, like you went through, John, then it’s all of those little things and thinking about what you’re going to do with them at that point. But if you look at it in those terms, it can be very overwhelming. So I would say start with one room, one section, one drawer, one closet, whatever it is that you can get through. But it sounds like they’re well on their way, which is great.
SPEAKER 14 :
Here’s a great text message that says, last week in Cheyenne, driving by an estate sale where the folks that were going in will need their own estate sale when they’re done in the next 10 years. Yeah, I mean, it’s kind of that generational thing where those that are buying are probably ones that should be selling versus buying. But, yeah, I get it. We’ve had lots. By the way, text line is full of thank yous. for us doing this, and I know I do this quite often, but it’s a big topic. In fact, somebody even said, guys, you’re talking about something on the radio that no one ever addresses, no one else wants to talk about, because it is in front of us, and it’s one of those things, Paula, where you think if you don’t talk about it, it’ll never happen, but that’s not the case.
SPEAKER 08 :
Yeah, it doesn’t go away.
SPEAKER 14 :
It’s going to happen. So give folks your phone number one more time. One thing we didn’t talk about is, okay, what’s your area? How far will you go to help people?
SPEAKER 08 :
Yeah. So I’m based in Cheyenne, but I have worked with people all the way up to, you know, Northern Wyoming. I’ve been in Nebraska, all over Wyoming. I will go down to Colorado Springs. I’m from the Denver area. So, you know, I’m pretty open there. There might be, you know, travel fees involved. Sure. Of course. Yeah. But you can help with that. Absolutely. Yeah. And I’m willing to travel. I actually worked with a client who moved to I helped her prepare for her move, and then they moved to Missouri, and they flew me out, and I helped them unpack afterwards after their move. So, yeah, I’m very flexible. Whatever it takes, you will do whatever. Okay.
SPEAKER 14 :
Again, for those of you listening, Neat Freak Solutions. It’s Paula Unger, 307-222. And if you forget that, Paula will be up on the website. Really, we’re doing kind of an official start April, but I wanted to get her on this week and get things rolling before we actually get officially started. We’re official, so whatever you guys need, give her a call. We’ll have her on the website, though. I sent everything to producerann.com. earlier this week and got the logo today from Paula. So we’ll get her up on the website. So again, if you miss that phone number at all, you can actually go to our website, either Fix It Radio. She’ll be up on Drive Radio’s website, Ready Radio as well. So all three of the weekend shows she’ll be on and a part of. And Ready Radio, I’ll have her as a guest on there at some point because that’s the preparedness show. And a lot of this has to do with even being prepared and even what do you do with all of the preparedness stuff that you now may have which is separate from other stuff and you need to keep organized in that area as well and so there’s a lot of facets to this that that come into play and then of course drive radio a lot of guys out there with cars and parts and different things along those lines and again we’ve got resources i have resources to even help paula with all of that so folks there’s really not any area I know I’m speaking for Paula, but there’s no area that she can’t take care of. So if you’ve got things that you need to have some help with going through and deciding what to do with and even physically having some help, Paula, you can do all of that.
SPEAKER 16 :
Absolutely.
SPEAKER 14 :
Again, all of you listening, 307-222-9539. Paula Unger, Neat Freak Solutions. Paula, it’s a fast show today.
SPEAKER 08 :
Thank you so much for having me.
SPEAKER 14 :
Thank you for joining us. We appreciate it greatly. Fix It Radio, KLZ 560.
SPEAKER 02 :
The views and opinions expressed on KLZ 560 are those of the speaker, commentators, hosts, their guests, and callers. They are not necessarily the views and opinions of Crawford Broadcasting or KLZ management, employees, associates, or advertisers. KLZ 560 is a Crawford Broadcasting God and country station.
