Join Angie as she dives deep into the world of artificial intelligence with Salima Lin from IBM Consulting. In this enlightening conversation, they discuss how AI is transforming business landscapes, improving productivity, and what it takes for companies to stay ahead. As Angie’s personal anecdotes blend with expert insights, this episode becomes a rich tapestry of tradition, innovation, and human connectivity.
Welcome to the good news with Angie Austin. Now with the good news, here’s Angie.
SPEAKER 03 :
Hey there friend, Angie Austin, Dr. Cheryl Lentz. Love that you’re coming back so frequently. Dr. Cheryl Lentz.com. My good friend. How are you?
SPEAKER 05 :
Oh, it’s fantastic. It’s been a while that we had together now, a regular basis. I love working with you.
SPEAKER 03 :
So let’s do it. It’s funny when we take a little break, um, I still have like built up interviews with you that I’ll run. So nobody even knows we take a break. And then you and I are still texting each other and keeping up on each other’s lives because we’ve become girlfriends in addition to being, you know, phone, you know, professional friends, radio friends. But you and I were talking about vacations and I know you love to travel and sadly you lost your soulmate heart dog, which I, I have five pets. So I, I just even get scared thinking about, you know, that and Gracie was your Husky that you had for so many years and nurse through so many illnesses. And when you lost her, you said, well, I am going to travel more now because that’s kind of a passion for you and I, which we should meet somewhere. You know, I really should just come out to Chicago and visit you for two days and come out for a weekend, you know, seriously.
SPEAKER 05 :
You’re welcome. I’ll leave the light on for you.
SPEAKER 03 :
we can go kayaking but you only have a one-person kayak don’t you oh i’m pretty sure i have a neighbor that’s got one i think i can figure that one out i would be so lost trying to keep up with you i would be that lady spinning in a circle and you’d be laughing half a mile in front of me oh i’m pretty sure i haven’t drowned yet and nobody else has ever even tipped in there you’ll be just fine i’m sure do you
SPEAKER 05 :
lots of places in Chicago that you can go kayaking there’s a lot of places I’ve wanted to go I stick around local because I’m in the suburbs but there’s some really good places like by the Lincoln Park Zoo there’s a lagoon down there that I’ve always and that’s where the skull racers go there’s also some depends on how good your skills are I tend to stay for more of the small confined lakes rather than lake michigan because lake michigan if you have that undertow that’s way too much for me so i stay closer and there’s so many lakes out here and i just kind of tool around and want to go see some of those things but i like the self-control lakes and i even like those that prefer no motorboats and no sea dudes because that’s more like whitewater rafting if you have the guys that aren’t paying attention so there’s lots of different ways but yeah i’m not good enough for lake michigan that’s hardcore and do you ever do rapids I did once. When I was in Albuquerque, I did the lower box in Santa Fe. And I remember the whitewater rafting. We had three and four level rapids. I, again, did the lower box, not the full box in there. I don’t think I could walk real well for a week, but it was really cool.
SPEAKER 03 :
Wow. You know, one of the coolest things I’ve done was – and this wasn’t any effort – but it was an airboat in rapids. And we did it in Oregon. Wow. And, uh, I’d never like, you know, those big airboats that kind of over the water. So you could go through water that was only a couple of inches deep and over the Rapids. And then he would do these three sixties when we got in slightly deeper water, where you’d be completely drenched from the water that would come up. My sister-in-law hated it, but all of my cousins loved it, which That’s actually one of the things we were going to talk about is like making the effort, you know, to see people that Harvard happiness study talks about the biggest indicator. The best indicator of happiness is connections, family relationships, and we’ve had a friendship and we keep saying we’re going to meet each other. So. i want to say let’s do um you mentioned the lagoon by the lincoln park zoo when i come out which i’m going to try to do in the next six months because i have a new ticket where i can travel a lot more i love it oh you’ve got the companion ticket i love it i will go in there we’ll have to rent them though chances are i’ll have to figure that out but it’s just so cool to be able to do different places in chicago so yes it’s a date i will meet you there let’s do the zoo and the um The zoo and the kayaking. That’d be a really fun day because I love zoos.
SPEAKER 05 :
Well, I have an opportunity in September we’ve not talked about yet.
SPEAKER 03 :
Really? It’s so funny because I was thinking September when it’s not so hot because August is horrible in Chicago. But here’s the thing at the zoo.
SPEAKER 05 :
I sit on the University of Illinois Suburban Illini Board of Directors. So it’s the Alumni Association for the Suburbs in there. And I just curated an event that’s happening the first Saturday in September at the Brookfield Zoo. And it’s called Orange and Blue at the Zoo. Okay. um most of the top leadership at brookfield do is from the university of illinois my alma mater and so we have curated with them for an entire day of nothing but orange and blue activities special discounts and everybody to wear their orange and blue for the day at the university of illinois so maybe you need to come for orange and blue day at the zoo oh my gosh that is so you know my son wants to go to um
SPEAKER 03 :
Okay, where is Booth School of Business? That’s University of Chicago? I think so, yeah.
SPEAKER 05 :
I’m the one that’s weak because we do have a University of Illinois Chicago campus, but what you’re talking about is University of Chicago, so there’s two different schools.
SPEAKER 03 :
Okay, so orange and blue. Okay. All right, I am writing that down now. Is that by any chance, is that Labor Day weekend?
SPEAKER 05 :
It is. I think the weekend after, let me give you, I will give you the exact. I think it’s like September. We had to plan it around football season. because we had to make sure that you have, I had an away game, but it is September 6th. So it’s the weekend after labor day. So it’s the first Saturday in September and it’s September 6th and it’s called the Brookfield zoo, orange and blue with the zoo.
SPEAKER 03 :
That sounds wonderful. Okay, so I’m going to write that down and we’ll talk about that.
SPEAKER 05 :
And I’m pretty sure we could probably find some kayaking somewhere because there’s water all over the place.
SPEAKER 03 :
Yes, well, that could come out for like two days. You could arrive on a Friday and then leave on Sunday. Oh, that’d be great. OK, so let’s that’s our that’s our goal. So my point to this is that make the effort like, OK, so I can make the effort to go and see Cheryl. Two of my kids will be off at college. Then one will be here. But my husband can hold down the fort. He can take care of the pets because I’ve got the five, as we know. And so I wanted to talk to Cheryl more today about, you know, making that effort to see people. And who knew that we were going to make the effort to see each other because I was going to tell her about all my cousins today. Because our last big family reunion with everybody from all corners of the country was in 2017. And so we’re all the way at 2025 and we’re having another one this summer. And it does take a lot of effort to get everyone together. And we started with a reunion and then we’re ending up with a wedding. So I kind of figured that was what one cousin kind of planned it around to get us kind of all together and then said, by the way, we’re going to get married on the last day. of the reunion. So how fun is that? So.
SPEAKER 05 :
But think about the concept of having to make an effort to plan something that’s fun. We’re not planning something to go to the dentist for a root canal, but if you don’t plan it, it doesn’t happen. And you and I have been friends for more than 10 years and we keep talking about this and we just haven’t done it. Shame on us. So yay.
SPEAKER 03 :
And so what I love about this is I have actually made the effort the last probably two years since Jim Stonewall and I started talking about the Harvard happiness study and I’m, um, I, I saw my best friend from high school in Oregon and, uh, I’ve seen her twice now in like the last year. And it’s just the same. It’s like, you can see why you became friends with these people. My girlfriends from NBC in LA that I worked with for 10 years in my twenties into my thirties. Um, I’ve had two or three trips with them. Now we went to Nashville. We went to, um, uh, We went to Tombstone and to Tucson, and that was such a blast because, you know, we’re spread out now so we can go to each other’s homes and plan these activities. Exactly.
SPEAKER 05 :
That’s so much fun. You’re going to have to believe this, but last night I was a little sister to fraternity when I was in college more than 35 years ago. He drove down to see me yesterday, and we went out for dinner, and I haven’t seen him in a couple of years in there, and we just went and just spent three hours together. We had dinner at Olive Garden, and we sat there, and we made the time, and that’s the important thing. Is it always convenient? No, but if you don’t plan it, it doesn’t happen, and we’re not asking you to plan something that isn’t fun, and we had a great time, but yes, we did that last night, so yay, that’s the year we’re doing it all.
SPEAKER 03 :
And it it it doesn’t it’s not that expensive. Like if you and I made an effort to go out and see like Mike Opelka, you know, because I only saw him in an airport and then you saw him. You haven’t seen him.
SPEAKER 05 :
I know I haven’t met him yet.
SPEAKER 03 :
He’s not somebody who wants to entertain. So we’re not going to his beach house. You know, he’s not that.
SPEAKER 05 :
that we’re going to probably meet him for lunch or some event or something fun you know but we’ve got to you know plan that with him as well I know he does he he has a job in Florida but he does it from Delaware where he lives and then I know that is so funny and I just got an email from him the other day about some organ thing that he sent me because everybody knows that I have this organ thing he goes Cheryl you need to see this big organ so I think it’s hysterical that you all remember little things and every now and then they get these neat little videos and I’m like oh Mike you got my number you know
SPEAKER 03 :
yeah and you know the other thing that with Mike that might be fun to do we’re just thinking ways like we want you to start thinking yourself to like what how could you get in touch or meet somebody or you know even I do phone dates with some of my friends my friend in San Diego I do phone dates with that’s kind of what you and I do because we talk on the radio but it’s kind of a you know a phone get together but another fun thing to do with Mike would be Washington D.C. some of those wonderful museums they have you know I think we should do that I actually met
SPEAKER 05 :
somebody in Philadelphia that I went for an organ concert at a shopping mall because it was one of the largest pipe organs in the country and people were like you flew into Chicago for a one hour concert at noon to hear this it’s like yes I did and aren’t I glad I did because they’re now selling them all and I don’t know what’s happening at the organ but I went in there for goofier things like that for a date with an organ from 12 to 1 Peter Conte was playing it was fabulous so I think it’s cool to do these little tidbit things
SPEAKER 03 :
I’m going to send Mike a note and say that Cheryl and I think we should meet in Washington, D.C., you know, just to, you know, he’ll be like, what?
SPEAKER 05 :
Oh, yeah, in the Smithsonian Museum or, you know, some kind of neat little quick. I’d be going, you know, I’d be happy to go in there. And this is the part is you don’t have to go for a week or 10 days or three months. You can just go for an overnight. And I’ll tell you the satisfaction you get with meeting somebody that you haven’t ever met just to have.
SPEAKER 03 :
breakfast or an unusual experience i think it’s so well worth it i’ve been doing a lot of that lately so yay well yeah and when we talked about when gracie passed the only thing that the only thing out of that that you could find it was positive because there was nothing positive about losing your heart dog was well i will travel now and you had said that to me multiple times when she was nursing herself kind of back you know she said um we’re going to figure out how to travel again because you had really put that off because of everything that was going on.
SPEAKER 05 :
And it’s funny because I did. When I went to graduation this past year for a university that I teach for, and I’ve never been on the on-ground campus, so I had two students graduating. I went for three days, and I saw two universities, three different sets of people. They all had time with me for a day. It was a hoot to be able to get there, and it was just even though maybe three hours with each person, I got to do four different sets of people in the four days that I was there. And it was a riot. And again, maybe four hours, three hours with each set of people that I was with. But so worth it because they were all in the right thing. And now you get to have that connection. And that is so important because you’re not no one died ever wishing they’d work more. Right. It’s the how many people can you connect with and make their day? And I still remember we were there. I met Elizabeth for an hour and a half because she’s in Providence, Rhode Island, and she didn’t happen to be in Arizona. So we worked into the trip. I’m like, I haven’t seen her in five years. And it was so worth it. I’m smiling going, make the effort. It is so worth it. So, yes, let’s do it.
SPEAKER 03 :
I love it. I love it. Yeah, we’ll see what he says. He’s going to be like, what? You know, it’d be funny. Well, OK, so then I’m talking about the effort put into my cousins. They’re like the sisters I never had. And so we are all gathering in Northern California. Some people are coming from Maine, some from Oregon, so they can drive some from Northern California. My brother’s coming from Arizona, but he is a teacher. You’ve talked to my brother before. He’s a teacher. He takes the entire summer off. and he travels so last year was east coast and then this year with his little two-pound dog frankie they’re going all through the west coast area and uh they so he’s already going to be there and then i’m bringing my mom which my mom said you know i can stay back and take care of the dogs but he’s in her mid-80s now and i kind of feel like this might be her last hurrah for family reunions and She’s still with it mentally. She’s not a great walker, but you know, I can get her there, especially with the help. One of my daughter’s hope is so helpful. And it’s so much easier to travel with my mom when I have my kids helping me because I might be able to round up the pets because I’m going to have the pets and six of us. So not all the pets, but some. And so, you know, six people, a mom in a wheelchair and a couple of Pomeranians doesn’t make for easy traveling. So my husband rolled his eyes when he heard of all of this. And I said, you know what? You can’t veto the pets because you’re only there for two days anyway. And then you’re leaving for with one of the kids for a basketball tournament. So, you know, don’t even worry about it because normally he won’t let me bring them. But it’s just so much easier. You know, when you’ve got pets, especially five, it’s as expensive as the vacation just to get people to watch them.
SPEAKER 05 :
Absolutely. Absolutely. And that’s why, particularly at the end, I had a funeral to go through and Gracie was in her last nine months with me. And I was trying to make a bargain with God. It’s like, please just, how do you make a choice? And so I had someone who stayed with her. It’s like, God, please let it happen when I was here. And it happened about six weeks later. But that’s still the point. And you have to make priorities. There’s no easy choices. And when you have to try and do one there, it’s just a matter of doing the best you can with what you have. And I think it’s important to make those connections. And I think that’s what we learned most about COVID. We didn’t do well in isolation. And so now that we are no longer restricted, I think we need to go out, even if it’s just, again, a one hour to say hi. It is so worth it. And you’ll be talking about that story for years. And so, yep, I’m in. Let’s do it.
SPEAKER 03 :
All right. Dr. Cheryl Lentz dot com. Always a pleasure. So you make the effort yourself to get together with people you care about. It is such a great indicator of happiness, those relationships. Thank you, friend.
SPEAKER 05 :
Thank you. Take care.
SPEAKER 02 :
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SPEAKER 03 :
Hey there, you’re just joining us. This is Angie Austin with the good news. Well, we hear so much about AI or artificial intelligence these days, and many of us are really starting to embrace it and understand some of its vast capabilities. Joining us to discuss further is Salima Lin, managing partner with IBM Consulting. Welcome. Thank you. Happy to be here. All right. So I’m fascinated by this. I just recently saw Mark Cuban do an interview and someone said, what would you do if you were young again? And he said, I would really get knowledgeable on AI. I would really embrace it. And my son is doing an internship and he recently did a project with it that is really astounded at what you can do with it. So let’s just talk about an overview of AI and how some of the businesses are starting to embrace this technology.
SPEAKER 04 :
Yeah, absolutely. So I would separate it into two camps when it comes to generative AI. And by the way, you can tell Mark Cuban that age has nothing to do with it. He can get educated on AI even now. I’ll tell him. So two things. In one camp, it’s all about productivity and efficiency, right? And that’s probably what we’ve heard the most about when it comes to AI. And in fact, when we look at the priorities of CEOs today, and as you know, with the Institute for Business Value, which is our thought leadership think tank at IBM, we interview thousands of CEOs every year. And over the last 22 years, we’ve interviewed 30,000 CEOs. So, you know, we have a little bit of experience in this topic, but, um, They have three main priorities this year, and their second priority is all about productivity and profitability, right? And this is where AI can really help because if you look at some of the use cases that have come to bear, you hear data like 20% to 50% improvement in productivity, which is massive and it’s real. But beyond just productivity and profitability, there’s value. to generate AI, there’s business value and business outcomes. And the third priority actually of CEOs in our study this year was all around product and services innovation, which of course reflects the need to stay competitive. But first and foremost, the top priority this year from CEOs was forecast accuracy. This comes up from number four spot last year, and it was at the bottom of the list in 2023. So forecast accuracy is something where generative AI and AI agents can really help, right? Because CEOs are looking for that crystal ball to help them navigate through a roller coaster of change that we’re all experiencing. And what AI tools can do is really help CEOs forecast the future more accurately and more comprehensively and essentially make risk-taking less risky. Mm-hmm, mm-hmm.
SPEAKER 03 :
So with this rapid advancement of this technology, has this really in your research with CEOs influenced CEO’s perspective on AI and using it more readily?
SPEAKER 04 :
Absolutely. What’s interesting here, Angie, is that with many technology cycles and definitely with AI, we see this rush to invest in AI and it’s fueled by something we’ve all heard about, right? And that’s FOMO, the fear of missing out. Yes. And in fact, one of these five mind shifts in the study from this year is all about overcoming this fear of missing out, the FOMO, and moving towards delivering real value. And so the question is, what does that really mean? Most organizations or many organizations have developed or deployed hundreds of proof of concepts or POCs over the last couple of years. And Angie, we know that while POCs might showcase potential, potential doesn’t always translate into value. And when we look at the data, 61% of CEOs confirm that they’re actively adopting AI agents today and they’re preparing to implement them at scale. However, only 25% of these initiatives have developed or delivered the expected ROI. And so if you take a step back, the CEOs that are winning out there, the best leaders, we know they don’t chase every idea. They support what works and they have the courage to cut what doesn’t. And that’s what’s key.
SPEAKER 03 :
I want to know how businesses can apply AI and, you know, I mean, I know there’s uncertainty surrounding this and I just want to give you one example where I feel like it failed greatly because I’m a big fan of it and I use it to help me write blogs and I use it, my son just used it for a business plan that he presented where he’s doing an internship and they actually came to him and said, Is this something you think you could implement for us? He’s like, you mean like run it, like start it up? And they’re like, yeah, we know you’re in college, but this is, you know, a really great idea. And I’m like, are you kidding me? I mean, I cannot believe the responsibilities that they’re giving him. He’s like working hand in hand with the president and CEO and the finance guys and going to all their big mucky muck meetings and going to hotels and they let him present. And so anyway, he’s used this in some of his projects for them. Okay, here’s where I think it failed. So great for my son. We just were looking for a new truck and we went to this dealership and we’ve been talking to Stephanie. So we get to the dealership and Stephanie set up an appointment with us and we walk in and we ask for Stephanie. And the lady goes, well, I don’t know. Hey, Bob, is there a Stephanie? So they’re also asking around. There might be a Stephanie, but she’s not there. And we’re like, well, Stephanie told us to be here at 2.30. And then one of the guys comes in his crumply, wrinkly suit. He goes, oh, it might be an AI because the AI answers a lot of our texts. So like AI got us to drive an hour to this dealership for a truck that wasn’t even there for a person. We don’t even know if they existed. Like that to me was a huge fail. on how they’re using AI at this big car dealership. So we left after like two hours round trip with nothing, completely disgusted with the fact that they weren’t overseeing the AI and how it was bringing customers to their establishment. So let’s just talk about how it is working and how it can be used and where you’re seeing success with companies and with CEOs and from your respondents.
SPEAKER 04 :
Absolutely. And congratulations to you, Sam, by the way. Thank you. I mean, in our study, like 68% of CEOs are saying that AI changes core aspects of their organization.
SPEAKER 03 :
Yes.
SPEAKER 04 :
Right. And there’s this mind in our study, Angie, that is. about embracing AI-fueled destruction, which is really a mouthful, but what it means essentially is that success isn’t about doing the same things better, but it’s about optimizing what works and clearing out what doesn’t so you make room for new growth, right? And this is where AI agents can help because they can give CEOs and business leaders the intelligence that they need to make difficult decisions and make them faster. And this is important because CEOs are rethinking everything, right? From the products and services that they offer to how they’re running their businesses. But for creative destruction to be a value, it’s important that as companies, we create governance guardrails, right? And these governance guardrails are all about how do humans and technology work together so that they make us better decision makers. And like with any technology, you can’t divorce from it the need for human ingenuity, human insight, human decision making. And that coupling is incredibly important so that we minimize situations like your car dealership example.
SPEAKER 03 :
And I like that you are stressing that the human interaction needs to be part of it. I was trying to figure out how, like, you know, I was trying to do a logo. Right. And I wasn’t really satisfied with it, with AI. And I did an interview with one of these organizations that you can hire like an artist or you can hire or whatever. And it’s like a. big aggregator of all these talented people. And I’m like, well, how are you protecting like their art or how are you instituting them into the AI? And it’s so cool. He told me, well, we’ll take, let’s say Angie Austin does art. We’ll take Angie Austin art and then we’ll use your style so that AI can integrate your style. So if they hire your package, the AI will only use like the Angie Austin style or the Selina Lynn style. And I was like, how cool is that? That you could still use AI, but it could have your touch of artistry or whatever to it.
SPEAKER 04 :
Exactly.
SPEAKER 03 :
Well, what else are you learning from CEOs that’s positive about this? Anything that you were surprised by in your research? I mean, how many people get to interview this many CEOs? It’s kind of rare.
SPEAKER 04 :
Right, right, right. So I’m not sure I would say it’s a surprise necessarily, but I think it’s something that is really critical, and that is data, right? The only way we can get the most value from AI is if the data that we have is interconnected. Think about like the root of a forest, right? It’s really interconnected. And that’s what we want from our data. And the more that it’s comprehensive, the more that it’s integrated, the better that it is. And so think of it, another example I would give is think about reading a novel, right? But you’re missing some pages. You’ll probably get the gist of the story, but you’re missing critical elements that not only provide you with a fuller understanding of what’s happening, but it gives you the sense of satisfaction and a sense of trust, right, in what you’re seeing. And so for AI to be truly effective, organizations need to ensure their data is accessible, it’s integrated, it’s high quality. And to be honest, most CEOs acknowledge this, But the issue is that half of them say that their data is not connected. It’s disconnected just because of the rapid pace of recent investments in technology.
SPEAKER 03 :
Now, when you talk about investing in this technology, you know, obviously me using it, like it’s free, right? But then when you talk about a business using it effectively, is this a huge investment for companies to be able to integrate this into their system and put in all the data and personalize it so it actually works well and helps their business, not hinders it like the, you know, buying the truck situation?
SPEAKER 04 :
Yeah, so I think most companies have put aside an amount that they want to spend on technology in general, right? And what we’re seeing is a shift. in where they’re spending their dollars and a movement towards AI because they see the potential for AI. But remember, when companies spend on AI, it’s not just about that AI tool or technology. They need to get their data, as I mentioned, in a situation where they can apply AI to it. They need to look at their people and the reskilling of their people. The data tells us that a third of the workforce will need to be re-skilled within three years. A third. That’s massive. That requires investment. And so I think it’s all about the art of deciding where to invest, how to invest, and which use cases will get the most out of it.
SPEAKER 03 :
You know, it’s interesting. I love to – I’ve been doing news and radio and TV for like, I don’t know, decades now. And I get to interview a lot of interesting people like you. So I looked into like your background and everything. And I know you’ve got a master’s degree in health policy and administration from Harvard. I mean, everybody’s dream education, right? And I used to work at a hospital for like seven years. And so I’m fascinated by how AI can be used with medicine. In fact, we were just talking about AI last night with watching basketball and how horrible some of the refs are, right? and how you could make it so much better with AI. And you think about, like, doctors being across the country or across the world and how their expertise could be used. Like, could you operate from across the world using a computer or whatever? So I’m interested just in how you got into this whole area of expertise because – It’s an interesting little niche you’re in, and you’re kind of on the cutting edge of what the future could be for business people, for the world. I mean, this is influencing so much in our world right now.
SPEAKER 04 :
Absolutely. So, I mean, in IBM Consulting, we’re all about helping our clients solve their business challenges. And these business challenges and their needs typically are in one of three areas. They’re all about operational efficiency. they’re about strategic flexibility, and they’re about driving innovation. And what we’re seeing is that AI has a big role to play in all three of these buckets. And so it’s almost like we need to do it because that’s where our clients are going. But I will tell you that we do it to ourselves. And this is really important, right? We often call this client zero, so to speak, because we are applying AI to our business, to our workflows, to our support functions. And in fact, we have saved as a company $3.5 billion in productivity gains as we’ve simplified experiences that have transformed entire business functions for us, from HR to IT to sales. And because we’ve removed this complexity, Angie, our employees are free to focus on what really matters, which is time on repetitive tasks and more time on innovation and what we spend with customers.
SPEAKER 03 :
Yeah. Yeah. And the customer aspect of that is so important to getting that repeat business. I’m seeing that a lot in my husband’s business that they’re so good with the customer service aspect. And you can’t really, as we can see by the truck example, sometimes AI really can’t replace that personal touch of the human that they have that relationship with. Well, this is so interesting, Salima. I’ve kept you. I’ve used up all my time. So give us the best place for us to get additional info.
SPEAKER 04 :
Absolutely. So if you go to IBM.com forward slash IBV, again, that’s IBM.com forward slash IBV, you will be able to read the 2025 CEO study as well as other thought leadership that we have on the topic of AIR.
SPEAKER 03 :
Well, thank you. Very interesting topic. I appreciate your time, Salima. Thank you so much, Angie. You bet.
SPEAKER 01 :
Thank you for listening to The Good News with Angie Austin on AM670 KLTT.
Join Angie as she dives deep into the world of artificial intelligence with Salima Lin from IBM Consulting. In this enlightening conversation, they discuss how AI is transforming business landscapes, improving productivity, and what it takes for companies to stay ahead. As Angie’s personal anecdotes blend with expert insights, this episode becomes a rich tapestry of tradition, innovation, and human connectivity.
