Mike Gallagher. Every day, Mike visits with Mark Davis. Morning host on 660 AM, The Answer in Dallas. Here’s today’s Eminem experience.
SPEAKER 02 :
I can’t believe you’re going to bring this. Now, let’s first of all stipulate before you say one more word. We never talk about it. You and I have never had this conversation. We’ve never talked about this. Nope. You are not going to believe what I’m going to tell you This is even better now. Oh, you’re not going to believe this. Because my head blew up last month. Yes, at Hertz. Did this happen to you? I got a letter. You had a ding in the side of the car. You owe us $700. Well, we all know if you get a ding, you get the bill.
SPEAKER 03 :
But I didn’t have a ding. Oh, mm.
SPEAKER 02 :
No, I didn’t.
SPEAKER 03 :
Here’s the big reveal. Hang on. We’re bogging down.
SPEAKER 02 :
Go ahead. Go back and tell the story because it is their new system that they explained to me is why I got the notification.
SPEAKER 03 :
Before you rent the car, they send it through something that looks like a laser car wash. Right. Right. And that AI thing just scans every square millimeter of that car, and then they hand you the car. And when you bring the car back, they put it through the AI scanner again. And the AI meticulousness notices a millimeter thingy in the left front quarter panel, and you get a bill for $1,000. That’s crazy.
SPEAKER 02 :
Well, let me tell you why it’s crazy. I’ll give you an inside baseball explanation. The Hertz representative that I took it up with because Karen Gallagher made a phone call. I went all Karen on them. They were like, incidentally, when I say a ding, they said that the license plate was dinged. And that was like $75. They said there was a ding in the license plate. The door, they said, had a scratch. The thing, the bumper had a blah, blah, blah. Look… I’m very careful, and there was no dings. There was no nothing. The lady I spoke to was apologetic, and she said, Mr. Gallagher, this new AI system we’re using, it still has some bugs we have to work on.
SPEAKER 03 :
And you’re going to pay for those bugs. This is a shakedown. This is nothing but a shakedown.
SPEAKER 02 :
I told him, I said, I’m sorry, I love you. I’ll go to the place that tries harder. I’ll go over to Avis in a heartbeat because guess what? I ain’t paying a dime. I didn’t do anything. I don’t know what y’all are telling me. I didn’t pay it. I’m not going to pay it. But they hit you with a credit card. How do you mean I didn’t pay it? No, they sent me a bill. They didn’t just put it on the credit card. They sent you a bill. It’s a letter, and then you can dispute it. They give you the chance to dispute it. Oh, do they? They do. They give you a chance. And Karen disputed it. Karen was a big… Karen put his hair up in curlers and said, no way, get off my lawn, and I’m not paying this. And she said, now, look, I’m going to… This is going to sound braggadocious a little bit. I’m about as high a level… Hertz has platinum. What grand poobah diamond level king of the universe are you? Platinum. And let me tell you what Hertz platinum does for you. And let me tell you why it’s pretty cool.
SPEAKER 03 :
I’ve been in the gold club since like I’m 35.
SPEAKER 02 :
Well, when you step it up.
SPEAKER 03 :
That is in steerage compared to you, I’m sure.
SPEAKER 02 :
Well, I hate to do a commercial for a non-advertiser, but let me tell you what Hertz offers with platinum. And this is the greatest perk in the world. Little known. I shouldn’t even get this out there because more people are going to compete with me now. Yep. When you’re platinum, you know how a lot of rental car centers are like nine miles from the airport? Yeah, indeed. And you’ve got to take the car to the garage that’s like a half hour from the airport, and then you load up on a bus, lug in your bags, and it’s always a pain in the neck. And then they drive you over to the terminal. You know what you get to do with platinum? What? they have a person that will drive you back to the terminal and drop you off in front of the terminal so but the point is if you’ve got a lot of miles racked up with a company like hertz maybe they gave me a little bit more dispensation than they would have given a lowly gold level member like do you know that the damages that were presented to you in this bill had been as the result of this ai robot examination of the car yes or did biff from the garage come out and go that license plate’s She told me it’s their new AI system that has a lot of kinks in it and a lot of bugs to work out. And I said, well, that’s an understatement. So I can confirm.
SPEAKER 03 :
Our advice to the consumer is fight it and they’ll buckle. Well, they may or may not buckle.
SPEAKER 02 :
Well, they may or may not, but they do give you an opportunity to dispute it. But see, the thing is, I think AI kind of, you know, I think they miss like a little dented license plate, which is one of the things they ding me for when they first do it. And then they see it when it comes back, when they do the AI again. And it’s just a system that needs a lot of refinement. Okay.
SPEAKER 03 :
As does all AI, which as we know and as we’ve identified every day of every week is getting better by the day. But there are still things, there are still moments, there are still video things, still things that it writes.
SPEAKER 02 :
Mark, I’m using chat to GPT all the time.
SPEAKER 03 :
Because it’s like having… An assistant who never sleeps that will Google a thousand things for you and shoot you a 700-word summary in three seconds or less. I’m right there with you. But every once in a while, it screws up. I was asking it something about some obscure race in some obscure year. And there was something I didn’t know. And it shot back an answer that contained something that I did know. And it was wrong. And I literally wrote it back and said… didn’t you mean Ulysses S. Grant or something like that? And it went, oh, I’m sorry, my bad.
SPEAKER 02 :
Like your drunk friend just Googled it and whoops. Axios has a big piece this morning at Axios.com how AI and ChatGPT has just graduated into a new level. They have just made a major breakthrough and they said, consider it this way. ChatGPT is kind of like the equivalent, the linear equivalent of a college grad, right? Now they’ve refined it to somebody with a master’s degree. And it will spit out information that’s encyclopedic. And you get it. Look, in our business, I mean, I don’t want to let the cat out of the bag here. But we’re asked to do, like, monologues and speeches. No, don’t.
SPEAKER 03 :
We talked about this.
SPEAKER 02 :
Don’t ever let that thing. Don’t let a robot write a speech for you. Stop it. Watch me. Watch me. Watch me. Because you can tell it, you can teach it and train it to do it in your voice based on your own body of work. You can train it to say, look, do this three-minute little address that I’m going to give before the Kiwanis Club in Mike Gallagher’s voice using Mike Gallagher’s past points of view.
SPEAKER 03 :
My heart hurts.
SPEAKER 02 :
All day long. All day long. I’ll do that all day long. Why not? Why the heck not? God’s given us these tools. You’re like the guy with the floods around on top of the rowboat comes, and God sends you a rowboat. And you say, well, I’m going to do it myself. I can do that.
SPEAKER 03 :
God, why didn’t you save me? God, why didn’t you save me?
SPEAKER 02 :
God gave us chat GPT. He said, hey, I sent you a rowboat. He said, I sent you three rowboats, dummy. I mean, God gave us chat GPT. So why not take the tools God gave us? Not to get fat and lazy and uncreative. I’m fat and lazy and uncreative. Look, I’m just happy to be here. There he goes, MikeOnline.com. Hanging on. Wow. Hey, how about the New York Post takedown of Texas’s pride and joy, Jasmine Crockett? Did you read it? This is an article yesterday. She is a no-show boss from hell. She terrorizes her staff. Three sources who work for Jasmine Crockett say she’s rarely even showing up in the office when the TV cameras aren’t there. She lays around her apartment, won’t come into the office. She’s indifferent to staff, screams at them regularly, demands only an escalade. Has to be an escalade when the staff drives her around and chauffeurs her around. Boy, this is a piece of work.
SPEAKER 03 :
The word trash comes to mind. And is she just ripe for defeat? There’s a wonderful Republican gentleman named Sheldon Daniels is going to try to tee it up against her in a district that’s like Democrat plus 50. Is she beatable because she’s so crazy? Or is she pretty well a rock star because she’s so crazy?
SPEAKER 02 :
Well, I don’t know.
SPEAKER 03 :
She’s so crazy.
SPEAKER 01 :
I kind of do.
SPEAKER 03 :
The answer is rock star. God bless Mr. Daniels. I hope crazy things can happen. But the notion that her star is falling or any of this, she loves this. She loves that you and I are bagging on her. And I’m not saying don’t do it because it’s fun.
SPEAKER 01 :
Download the podcast and hear all of Mike and Mark’s conversations at MikeOnline.com for the Eminem experience.
SPEAKER 02 :
The Eminem Experience. Subscribe to the Mike Gallagher Show podcast wherever you get your podcasts. Thanks for joining us. Have a great day. Be safe. Keep fighting the good fight. I’m Mike Gallagher. God bless America.
