In this engaging episode of Drive Radio, we dive into the nuances of vehicle performance with a look at what defines a mighty road king. We then shift gears to discuss the unanticipated challenges faced by drivers when their windshields encounter chips and debris, with expert insights from auto glass specialist Kent Hilferty. The conversation highlights the practical advice everyone needs to know to avoid road hazards and the critical role insurance plays in unexpected scenarios.
SPEAKER 09 :
It’s a mighty fancy automobile. Oh, she’s a real road king, all right.
SPEAKER 18 :
Zero to 60 in 7.5. She’ll do a quarter of a mile, 13.40. 390 horsepower, 500 foot-pounds of torque. Whatever that is. Performance and image, that’s what it’s all about.
SPEAKER 15 :
There’s no such thing as a stupid question. This is Drive Radio. All of your automotive questions are just one phone call away. 303-477-5600. Drive Radio is made possible by the member shops of Colorado Select Auto Care Centers. To find one near you, go to drive-radio.com. Now, Drive Radio on KLZ 560.
SPEAKER 19 :
Hour 3, Drive Radio KLZ 560. And again, Paul Lumberger with us today, my insurance broker. And if you need any questions at all answered on insurance, please call in. We’ll get that taken care of. We’ll give you some tips as well. Kent Hilferty from Novus Autoglass up in Sterling with us as well. And somebody just asked Kent a question a moment ago. It says, okay, if you put a brand-new windshield in your own vehicle and you get a chip shortly thereafter, does that hurt like it does the rest of us?
SPEAKER 10 :
It does. It probably hurts more.
SPEAKER 19 :
We all hate that.
SPEAKER 10 :
Because I don’t get paid to fix it.
SPEAKER 19 :
Yeah, we’re all on our own. And another question typically that comes in along those lines, Ken, I haven’t had it yet today, but I know people are probably thinking, are certain vehicles more susceptible for pits and damage and so on than others, or is it just the luck of the draw?
SPEAKER 10 :
Luck of the draw. I work on every kind of car or truck out there, and it doesn’t matter what you drive, you’re going to get a rock chip.
SPEAKER 19 :
Okay. Now, are some of the, like, a Jeep with the flatter windshield, are they more susceptible or not, or does it really matter at the end of the day?
SPEAKER 10 :
Sometimes I think they are, but I don’t think it matters. It really doesn’t.
SPEAKER 19 :
The ratio of what you do is all?
SPEAKER 10 :
How much you drive, where you drive is probably more of it than the type of vehicle you have.
SPEAKER 19 :
OK. And I’m with Kent, by the way. I think for some of you, it’s what you drive, where you drive, when you drive. I mean, I’m one where I’m this is just me. If I see any kind of a gravel truck nearby, I’m getting as far away from that guy as I possibly can, including sometimes passing them to be in front of them instead of. Yeah. Behind them, I mean, I’m doing everything I can around those things to try to avoid that. But, guys, in some cases, it’s unavoidable.
SPEAKER 10 :
Yeah, you can’t help it so fast.
SPEAKER 19 :
Stuff is on the pavement. It gets flipped up, rocks and debris and so on, and it just is what it is. Now, I think another misconception folks have is you’re driving behind one of those gravel trucks, and there’s a big sign on it that says, you know, stay X amount of feet back, 300 feet back, 500 feet back, whatever, and all of a sudden something rolls off of the tire or out or whatever and breaks your windshield. Are they liable to fix it? Not really. Now, they may go ahead and, you know, reimburse you for fixing it. Some of the companies will, but they are under no obligation – to put a windshield in your car because something came off of that truck and hit you. And some of you, unfortunately, may have experienced some of that. And I’m sorry to say there is nothing out there that makes them responsible for that. It is what it is.
SPEAKER 10 :
Very seldom do you see somebody else pay for that.
SPEAKER 19 :
That’s right. It’s going to be on you. Now, some of you may try to go after some of those companies and, you know, again, more power to you. But the chances of you getting reimbursed on something like that is really, really slim. Now, if it’s negligent and, you know, the guy didn’t wipe anything off and there’s stuff falling off all over, you might have a better chance of getting some reimbursement on that. But typically speaking, nope, you are on your own. And it’s no different than anything else that’s out there. You’re driving down the road and, you know, there’s a tire laying in the middle of the road that may, you know, recap or something. It may have come off a semi truck that’s miles and miles and miles down the road now. Good luck. I mean, if you hit that, it’s going to be on you and your insurance. Am I right, Paul?
SPEAKER 03 :
Not all the time.
SPEAKER 19 :
I mean, those things, you know, we call them gators. You know, gator gets you. You’re on your own at that point, right? Right.
SPEAKER 03 :
Yeah, I mean, there’s nothing you can do other than try to avoid it.
SPEAKER 19 :
And even be careful of that because in some cases avoiding it may put you in another lane and at risk and having issues along those lines. And sometimes that’s, I mean, if you can, by all means do so. But you have to be careful with some of that because if you’re trying to avoid that and you run into somebody else, guess what? That’s still on you.
SPEAKER 03 :
And you’ve made it worse.
SPEAKER 19 :
Yeah, yeah. Insurance-wise, Paul, and I know we talked about limits a little bit earlier, and it’s something we don’t talk about that often, but it’s worth talking about. For some folks, maybe not everybody, but for some folks, an umbrella policy is something that probably should be had. Explain how that works.
SPEAKER 03 :
So you’ve got your limits of liability that’s on your home, your cars, your ATVs, boats, whatever else you own, and those limits are set. So like on your auto, you’re at $250,000, $500,000. So you get in an auto accident and it’s one individual and it’s $300,000 and then your insurance company’s paid out $250,000 and there’s $50,000 left over. Well, that’s on you to cover. What the umbrella does is it doesn’t let you carry lower limits to make up with the umbrella to have better limits. You have to have the right insurance in place to begin with $250,000, $500,000, $300,000 on the home. Something happens and then Frank Azar’s knocking at your door and you’ve got a half-million-dollar lawsuit, well, now the umbrella picks up right when the auto stops. So if it’s a $300,000 lawsuit and the auto stops at $250,000, well, right at $250,001, then the umbrella is picking up the difference. So basically it’s the insurance company getting lawyers covering – protecting their money.
SPEAKER 19 :
Who sets what that base limit needs to be to get the umbrella? The insurance company?
SPEAKER 03 :
Yeah, most companies you’ve got to be $250,000, $500,000.
SPEAKER 19 :
Okay.
SPEAKER 03 :
You don’t want to go out there and buy state minimums and then buy an umbrella to make up the difference. You want to have the right insurance to begin with. You know, and you can go out there, and if you’ve got five cars and a home, you’re talking $300 a year for a million dollars. It’s not that much. No. You throw a couple rental properties and some boats and ATVs, you maybe have $600 a year.
SPEAKER 19 :
And for some of you, you need to gauge this on what’s your net worth, what are you trying to protect. Keep in mind that lawyers, the Frank Azars and so on of the world, they’re coming after you. And believe me, these guys are looking at who are you, what’s the asset base, and you’re thinking, well, that’s private. Not really. I mean, no offense. They can look at the home you own. They can see what the mortgage is. They can look at some of the other personal property that you have. I mean, it’s not hard for them to figure out. They may not know what’s in your bank account, but believe me, they can do just a little bit of digging and figure out, okay, here’s a guy worth going after, or here’s a guy that’s so poor it’s not worth even messing around with. We’re going to take whatever the insurance company offers and we’ll roll. But if you’ve got a lot of other assets and you’ve got minimums, all the way back down to the state minimums, but you’re somebody that’s a high net worth individual and you’re not insured properly, they’re coming after you. Trust me, that’s how it works.
SPEAKER 03 :
Well, and a lot of people think, well, if I don’t have good insurance, then they’re not going to come after me.
SPEAKER 19 :
Oh, no, it’s the opposite. Folks, trust me on that one. Speaking from experience on that end of things, no, it is the opposite. The better insurance you have, including having umbrellas and so on, the less likely you’re going to have of anybody coming after you personally. You hear all these stories about, well, I’ve got a corporation, and I’ll make sure they don’t pierce my corporate veil, and I’m protected because everything’s in the corporation, and blah, blah, blah. And it is literally blah, blah, blah. You know, the best way to protect yourself, be properly insured. If you’ve got that covered, all the rest of what I just said makes no difference anyways. It really comes down to do you have the right insurance when it’s all said and done.
SPEAKER 03 :
Well, and if you’re going to self-insure, carry high deductibles.
SPEAKER 19 :
Which you can do as well.
SPEAKER 03 :
I can’t fix you, but I can fix my car.
SPEAKER 19 :
Right. That’s exactly right. Somebody really quick said also that half the world doesn’t know what I meant by gator a moment ago when I said that gator will jump up and get you. So recap tires, we call them gators because literally they just sort of jump up and bite you. like a gator does. And so, I don’t know, we’ve always just called retreads laying on the road gators because that’s what they are. Now, you could call it a thrown-off retread or whatever, but my wife and I both, we call them gators because they’ll jump out there and bite you. And there’s cords in those things and all sorts of stuff you don’t want to run into, and they can do all sorts of damage. So, yes, stay away from those things as much as you possibly can because they’ll jump up and get you. So, yes, thank you, by the way, for that. That’s why we call them gators. All right, we’ll be back. Don’t go anywhere. Drive Radio, KLZ 560.
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SPEAKER 19 :
Drive Radio, KLZ 560. Thanks for joining us. Larry, you’re next. Go ahead.
SPEAKER 04 :
Good afternoon. Enjoy your show. Thank you. Question for your glass gentleman there. 2012 Chevy Impala. The back window with the rear defogger on it. That stuff’s all deteriorating. How expensive is it to throw a new piece of glass in that?
SPEAKER 10 :
Oh, it wouldn’t be too bad. I don’t know off the top of my head what the cost would be, but instead of trying to fix those grids, I’d put a new one in. Well, yeah. Cut it out, put a new one in. Okay. And those should still be available for that.
SPEAKER 04 :
Is it a stock item or a special order?
SPEAKER 10 :
No, probably the warehouse has it, but it shouldn’t be too hard to get.
SPEAKER 04 :
Okay. All right. Well, I’ll give you a call Monday at your shop.
SPEAKER 10 :
Perfect. We’ll take care of you.
SPEAKER 19 :
All right. Thanks, Larry. Appreciate it very much. And yeah, I mean, I guess what’s the cutoff on, you know, and I know because some you say older vehicles. Well, just because it’s older, sometimes the glass is still the same glass for multiple years. But where’s that roughly cut off where it starts getting hard to find glass?
SPEAKER 10 :
As a rule, windshields clear back into the 60s and 70s. We get a lot of windshields for a lot of different cars. We start getting into back glass, door glass. Probably you’re getting to 90 and older. It’s getting hard to find some of that stuff.
SPEAKER 19 :
So 90 and older is 40 years.
SPEAKER 10 :
Yeah, I mean, it’s not old, but yet it is.
SPEAKER 19 :
It is. Yeah, you think 90, and that’s 40-some years ago, and you don’t think about it being that old, but it is.
SPEAKER 10 :
And if you get a one-off model where they didn’t make many of them, then it’s even harder. Or if they made like an Impala and it shared the same door glass as another car, they made a lot more of them.
SPEAKER 19 :
so so really you start because i mean again you start talking um and for a lot of us you think 1990 you know isn’t isn’t that old but that’s 36 years old on a on a car which when we were kids okay this is the way to kind of put this all into perspective for all of you listening because when i was a kid in the late 70s and i was driving a car that was a 68 That seemed like an old car. It was 10 years old, but yet it seemed old. And in those days, so a 78 going back 40 years, you’d have been driving a 38. So think about that comparison to today, driving a car in its 90s, which a lot of people do. I mean, there’s a lot of 90s cars still running around. And it just shows you how much better those cars were from the 90s than they were from the 30s, just that advancement in that amount of time, how much we had done. And, again, we’ve made a lot of advances from the 90s to today. And I say this all the time. I didn’t even get in my old pickup that I got from Kent, my old 2004 5.9 Cummins, which is a great truck. Works great. It’s loud and obnoxious and all that. But I’m telling you. Is there a difference in it, you know, so a 2004 to even a 2024, so go 20 years newer, is there a difference between those two trucks? A vast difference. Big difference. Yes, there is a, even though 2004 was pretty, you know, advanced and, you know, great trucks and all of that, but is there a difference in drivability and comfortability and all that in those 20 years? Oh, my word, there’s no comparison. A lot of difference. It’s huge.
SPEAKER 10 :
Power, comfort. Everything.
SPEAKER 19 :
My point is a lot of folks, we get to thinking, well, that’s only a 1990. You realize that’s a 30-plus-year-old vehicle. And when we were kids, no one drove a 30-year-old vehicle unless it was some sort of a classic that you were dinking around with. But today, it’s nothing for people to be driving a 20-, 25-, 30-year-old vehicle. You see it all the time.
SPEAKER 10 :
A lot of them out there. A lot of older cars out there.
SPEAKER 19 :
I look around, driving around, and I’m like, man alive, that’s, I mean, you don’t think about it being an old car, but even my pickup, my 2004, that’s 22 years old now. You don’t think about it being that old, but it’s a 22-year-old truck. Doesn’t look like it is, but it is. So, just kind of a reminder. Jeff in Montana, go ahead.
SPEAKER 06 :
Hey, good afternoon again. Yeah, you kind of touched on my subject a little bit, but I noticed growing up in the 60s that people very seldom replaced windshields. Is there something about the glass difference between then and now? Was the glass back then softer maybe or harder?
SPEAKER 10 :
They made them thicker during the 60s and 70s versus what they do now because they didn’t care about the weight of the vehicle in the 60s.
SPEAKER 19 :
But also keep in mind, Jeff, you had a tenth of the traffic. You drove half the speed that we do today. I mean, I can go down the list of other factors that are playing into this when it comes to pits and things that happen to windshields. Yes, the glass was thicker, but it was a completely different time in how we drove then versus now.
SPEAKER 10 :
The tread on your tires was different. Everything. Versus what we see today. It’s not throwing as many rocks. Yeah, a bias ply tire wouldn’t throw a rock. No. The windshields in the 60s were put in a rubber gasket. They might have had a little more flexibility versus the ones glued in today.
SPEAKER 19 :
And the ones today, Jeff, because they’re glued in to Ken’s point, have become a structural component of the vehicle itself where they weren’t back then.
SPEAKER 10 :
They were just keeping the wind out of your face. That’s right.
SPEAKER 19 :
That’s all they were.
SPEAKER 06 :
Right. It was just something that has struck me over the years.
SPEAKER 19 :
No, and you bring up a great point because we’ve talked about this in the past, and I think for a lot of us that are older, we look at those windshields and think, well, my old 68 Buick Grand Sport, which Kent fixed a little chip in when he was here oh, I don’t know, a couple of years ago, that still has the original windshield that the car came with from 1968, and it’s got 51,000 miles on it. Yes, it’s got some sandblasting and so on. It probably could use a windshield, but given the fact that it’s all original in that car, I’ve left it alone. But, you know, is that windshield any better than a new one? Not really. It just didn’t drive the car the same way then as you do now.
SPEAKER 06 :
Yeah. I don’t know. And here in Montana, we used to have no daytime speed limit. So in terms of speed… But, yeah, I understand what you’re saying.
SPEAKER 19 :
Yeah, I mean, I can’t bring up a great point, which I never even thought of until just now, until he said that. Even the tires we had then versus now. I mean, radial tires were just really getting popular in the early 70s, mid-70s. And, of course, they’re different, and they’ll pick up rocks and throw them and so on. But the old bias-plied tires, I mean, if you look at those tires and think about that for a second, I mean, they weren’t picking up and throwing. You were lucky to keep you on the ground.
SPEAKER 10 :
Yeah, they didn’t have much tread. No. It was real narrow tread.
SPEAKER 19 :
Completely, you know, so there’s a lot of factors along those lines, Jeff.
SPEAKER 06 :
Right. Okay. And were you talking, question of the day, something about Super Bowl?
SPEAKER 19 :
Best car commercials. I don’t care if Super Bowl or not, just best car commercial.
SPEAKER 06 :
Yeah, it’s not a car commercial, but, you know, it’s Anheuser-Busch kind of really tripped over themselves, stepped on themselves a couple years ago with the whole Bill and Mulvaney nonsense.
SPEAKER 19 :
Oh, yeah, they did.
SPEAKER 06 :
But this year, I stayed, you know, previewing the Super Bowl ads. I don’t know if you’ve seen it or not. But there’s a, I think it’s a Bud Light commercial. It’s on Heider Bush regardless. But it’s, you know, the Clydesdale. There’s a Clydesdale colt that sees a little bird chick fall out of a nest and goes and protects it. Yeah. And it keeps the rain off of it when it’s raining, and then they start playing together. It takes it for rides and things, and it just kind of shows the evolution. And at the end, you see this horse galloping, and all of a sudden there’s huge wings behind it like it’s a pegasus. But it turns out that it’s a bald eagle taken off from the back of the horse. And it’s obviously AI. I mean, it’s not anything that they’ve done, but. But it’s just at the end there’s two old cowboys saying, you know, I’m not crying, you’re crying.
SPEAKER 19 :
I’ve not seen that. I’ll look for that. That’s pretty cool.
SPEAKER 06 :
It was simply from the – they got back to the basics for the brand, you know, the Clydesdale, patriotism, family, kindness, that sort of thing, not edginess.
SPEAKER 19 :
Good for them.
SPEAKER 06 :
Yeah, that’s what I thought. You learned your lesson – I hope this continues and you can regain your brand.
SPEAKER 19 :
Good for them. Good for them. Appreciate that. I did not know that, Jeff. I’ll be watching for that. All righty. Thank you, man. I appreciate it. Kent, before we go to the next break, I think one thing, too, and I get it. Everybody’s price conscious, I understand. And I think, though, there is a vast difference in not the quality, maybe, of the glass. Because, again, the glass itself is coming from basically the same material. suppliers but i know from talking to you in the past there’s a difference in not only the installer but sometimes the urethane and what they’re using to put it in i’ve even seen some guys use silicone which is a huge no-no but you’ve seen it as well as i again it’s not just the glass itself when it comes to what you’re getting when you replace the windshield it’s all of the other things that go along with it including the calibration side
SPEAKER 10 :
Yeah, the recalibration is a new thing coming up. I mean, it’s been there a few years, but make sure whoever you hire to do it, make sure they know how to recalibrate your car using the proper tools. Make sure they know how to install it. Make sure their installers know how to put glass in. Because once you put the glass in, you can’t see what’s done. When we pull the glass out, I can tell you everything bad that the last guy did. And it’s all hidden from the consumer. Because you can’t see any of it. Yeah, you can’t see it. But just make sure whoever does do it, make sure they know what they’re doing.
SPEAKER 19 :
Okay, so somebody calling around getting prices, how do they ask that? How do they know?
SPEAKER 10 :
I’m not sure. Years of experience would be one of them. But the sad part, sometimes the shop owner doesn’t do the work, the technician out back is. I just have to ask a lot of questions to find out who has the knowledge and the skill set to put it in correctly.
SPEAKER 19 :
And for some of you, believe me, there is a vast difference. And here’s something else I’ll just tell you. If you find somebody that’s doing a windshield and it is substantially lower than the other quotes you’re getting, so you’ve called Novus, maybe even called SafeLight, and you’ve called some of the other high-end glass shops that are around, and all of a sudden you find somebody that’s half of what those guys are, no offense, I probably wouldn’t be using it. There might be circumstances where, you know, you’re just trying to roll a car out or flip a car or do something along those lines, and it really doesn’t matter at the end of the day, you know, along those lines. To you, maybe it may matter to the next person, of course. I mean, at that point, I guess do whatever you need to do. But if it’s for you and your vehicle and so on, I would be really cautious of using some fly-by-night glass guy.
SPEAKER 10 :
A lot of times those people don’t have proper insurance, business insurance. And if you have trouble, they probably won’t be there tomorrow to take care of it.
SPEAKER 19 :
Nope. So, again, just be aware of that. And, yes, there are some guys out there that will do stuff very inexpensively. All right. Again, question of the day, best car commercials. We’ve got lines open. We’ve got a half an hour left of the program. Any questions at all, please get them in now, 303-477-5600. Drive Radio, KLZ 560.
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SPEAKER 19 :
All right, we are back. Drive Radio, KLZ 560. Terry in Nevada, go ahead.
SPEAKER 08 :
John, I’ve got a F-150 with twin turbos.
SPEAKER 19 :
Yep, EcoBoost.
SPEAKER 08 :
Should I be… using high-tech gas.
SPEAKER 19 :
They will tell you to, yes. Very few people actually use premium fuel. But realistically, and for all of you listening, if you’ve got a supercharged or turbocharged engine, yes, you should theoretically be running premium fuel. Now, again, Terry, very, very few people actually do what I just said because of the cost. But if you want the best performance and longevity, yes, you should be running premium fuel.
SPEAKER 08 :
So I could be hurting it then.
SPEAKER 19 :
Well, and there’s debates on whether you’re hurting it or not, and some would say you are. I’ll just tell you straight up, you’re not going to get the performance out of it that you normally would by using premium fuel. Now, are you hurting it? Again, there’s debates over whether you are or aren’t, but you’re not helping it, let’s just say that. But for the car, I mean, again, Terry, most guys with EcoBoost Fords are not running premium fuel because of the cost difference.
SPEAKER 08 :
Right.
SPEAKER 19 :
Right.
SPEAKER 08 :
Well, I don’t have any problem with the way it runs. It’s got a lot of power.
SPEAKER 19 :
Oh, they do. Yeah, they run very well. Yeah, and again, I mean, does everybody out there that have one put premium? No, Terry, I think very, very few people actually run premium fuel in their EcoBoost. But technically, if you really want the best performance, because the turbocharger’s adding extra air, which is increasing the compression ratio and so on, and that’s what makes it perform the way that they do, and yes, theoretically… To really make it perform correctly, it should have premium fuel. In fact, you’ll go look at a lot of, for example, Volkswagens with turbos or Audis or Porsches or anything else. It’ll tell you right on the inside of the fuel cap in the fuel door to run premium fuel because of that. Ford doesn’t necessarily tell you to, but I bet you if you read the manual, it’s recommending it.
SPEAKER 08 :
Okay, are they still coming out with that in the newer trucks?
SPEAKER 19 :
Oh, yeah, they’re still building those. Yep, that’s been a staple of Ford’s for now a number of years, and I don’t see that changing.
SPEAKER 08 :
Oh, I didn’t know that.
SPEAKER 19 :
Oh, yeah. That’s been very much a staple. In fact, I got a comment earlier that there’s some folks on the Internet and some of the social media influencers that call the EcoBoost engine junk and you shouldn’t own one and this, that, and the other. And even though I’m not a Ford guy, Terry, I am not one of those. I will not tell you that. They work very well. If they’re maintained and taken care of, it’s a strong engine. They’ll run for a very, very long time. There’s nothing wrong with them at all.
SPEAKER 08 :
Okay. Thanks a million.
SPEAKER 19 :
You’re very welcome, Terry. And that’s a great question, by the way. And that’s one we don’t cover a lot. In fact, we don’t cover a lot on the fuel end of things much. We used to do that a lot back in the day. We always would get a lot of questions on, you know, what octane fuel should I run and so on. answered a lot of those questions over the years. Don’t get quite as many of those anymore, maybe because fuel’s gotten cheap enough that right now you can pretty much run whatever you want to run, whether you want to run premium or mid-grade or standard grade. But I’ll tell you right now, the majority of F-150s and even Explorers and other Ford products that have that EcoBoost engine in it, I will tell you that I’ll venture to guess that if 10% of them run premium, I would be surprised. I just don’t think most people are going to spend the extra money to put premium fuel in them, and they just run the regular standard fuel, and away they go. And those engines, even at that point, will still run 250,000 miles plus if you take care of them. So is it a must to run premium? No. But would it help it, and will you get better performance and longevity? I think you would. But again, that comes down to a… a pocketbook end of things. Now, I will say this. This is where you really need to do the math because sometimes running the higher grade fuel, if you don’t have your foot in it all the time, will give you better fuel economy, and that fuel economy is offsetting the extra cost of the fuel. So in some cases, you really got to sit down and run the math and determine, am I better off running standard grade, mid-grade, or premium? based upon my fuel economy, and then do all the math and the calculations accordingly, and then determine what’s the best bet for me to run, what’s my best choice to run on a daily basis, and very, very few people, by the way, do what I just said. Steve, you’re next, go ahead.
SPEAKER 07 :
Good afternoon, on the subject of windshields. Yes. I just had the transplant on mine last week, and poor guy had to try to do it, couldn’t get in the right side passenger door because of the lock issue, but anyway. He said, and I said, I had read that average lifetime in Colorado windshields is something between 18 and 24 months. And I go, whoa. And I got nine months, excuse me, nine years out of this thing. But also, I’ve been trying to get my girls on board to use that de-icer. Because hacking away at your windshield sooner or later, even if it’s a car’s garage, you’re going to have some freezing precip on that windshield. And that de-icer is so good. As you know, it’s just de-icer purple. I’m all I want it. And if you just go out and spray it on a windshield, start up the car, I mean, that’s something. Melt so fast, you just got to run the windshield wiper. You’re done. And as we talked about, the one that really gets me, and I’ve seen this over and over, countless people that have some sort of brain neuron dysfunction pouring boiling hot water on windshields.
SPEAKER 19 :
You can’t do that. Now you’re breaking the windshield.
SPEAKER 07 :
No. And on an octane issue, I’m having a real problem finding 145 octane. It’s really difficult to find anymore. But the engine really needs it. It’s a turbo supercharged 1,460 horsepower. So it really, really needs it.
SPEAKER 19 :
What is that in your airplane or something?
SPEAKER 07 :
It’s a Mustang.
SPEAKER 19 :
Okay.
SPEAKER 07 :
Yeah. B-51. B-51 Mustang.
SPEAKER 19 :
Yeah, I was going to say. And when you do find it, what do you pay?
SPEAKER 07 :
Done. You pay about a 50% premium over $130. Wow. Amazing. But you’ll do a lot of damage to that thing if you don’t.
SPEAKER 19 :
Yes. Yes.
SPEAKER 07 :
Anyway, that thing will do 450 all the time. It’s straight and level. And 500 in the dial. And in my youth, I did a little bit of air racing out there in Reno. And that’s kind of fun because you’re only 50 feet off the ground, cranking and banking around bylines at those speeds. Wow. Just personally, it makes NASCAR racing real quick.
SPEAKER 19 :
Yeah, you know, you’re one up on me there. You’ve never done that.
SPEAKER 07 :
You’ve got to see it. They just moved them.
SPEAKER 19 :
That’s cool.
SPEAKER 07 :
Reno shut them down. They’re going to be in Roswell now.
SPEAKER 19 :
Okay.
SPEAKER 07 :
All right. Anyway, enjoy your meal.
SPEAKER 19 :
They’re going out there with the UFOs.
SPEAKER 07 :
Yeah, maybe.
SPEAKER 19 :
Good info, Steve. Appreciate that. Yeah, I appreciate that. No, that’s something I’ve got zero experience. I mean, I’ve always wanted to fly and get a license and all that, but that’s another time-consuming dedication thing that unless you’re dedicated to flying on a very routine basis, I’ve always been told don’t get your license because then it’s just now you’re just an accident. waiting to happen. So Paul, speaking of accidents, what are some of the biggest misconceptions when it comes to insurance accidents and so on that you run into that people have?
SPEAKER 03 :
Just how to handle them, how to handle the claim from the beginning.
SPEAKER 19 :
Okay.
SPEAKER 03 :
You know, just make sure you’ve got documentation. You should always get the police involved. Because you and I get in a little fender bender, and you’re the one at fault, and you admit you’re at fault, and we don’t get the police involved, and then I go home and you go home, and I call your insurance, and now your story’s changed, and now it’s a he said, she said, and there’s no witnesses and there’s no evidence other than the cars getting in the accident. And then next thing you know, I’m using my own insurance and you’re using your own insurance because your story changed.
SPEAKER 19 :
Right.
SPEAKER 03 :
because now it’s just your story versus mine, and you see it happening all the time where you’re trying to be the nice guy and let somebody go so they’re not getting a ticket from the police. If it’s private property, it’s totally different.
SPEAKER 19 :
And they’re probably not going to show up anyway. They won’t even know. That’s a show all on its own. Sometimes they will, but rarely will they show up in a parking lot. And if they do, typically they’re going to say, exchange information, we’re out of here, because they’re not getting involved in that.
SPEAKER 03 :
Each person goes their own way. So I always tell people when something happens on the main roads, you need to get the police involved. That way, police get the police report, the stories. Nothing changes two hours later when the boyfriend or the husband says, oh. Get involved. Yeah.
SPEAKER 19 :
Yeah, gotcha. All right, we’ll do this. We’ve got one more segment left. We’ll come right back. We’ve got plenty of time. Lines open, 303-477-5600. Again, glass, insurance, anything else, by the way, we’ll take those calls. 303-477-5600. Drive Radio, KLZ 560.
SPEAKER 18 :
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SPEAKER 20 :
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SPEAKER 12 :
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SPEAKER 01 :
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SPEAKER 17 :
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SPEAKER 19 :
All right, we are back. Drive Radio, KLZ 560. Thanks for joining us. I appreciate it. Kyle in Dallas. What’s going on, Kyle?
SPEAKER 05 :
Hey, how you doing today?
SPEAKER 19 :
I’m great. How are you?
SPEAKER 05 :
Oh, doing well, thanks. Hey, I tuned in late, and I realized you had Paul on there. Yes. And I had a question. You know, there are just hundreds of videos on YouTube with people who have dash cams, and, you know, they record a lot of knucklehead moves down the highway.
SPEAKER 11 :
Yep.
SPEAKER 05 :
I was just wanting to know, from Paul’s perspective, is there any advantage or, you know, from a Insurance standpoint, do you get a break on your insurance? Is there an advantage by having a dash cam?
SPEAKER 03 :
As of now, no, but the advantage is if you have a claim.
SPEAKER 19 :
And you prove it’s somebody else’s fault, that’s the advantage.
SPEAKER 03 :
Correct.
SPEAKER 19 :
Now, if it’s your fault, then maybe you don’t show that. But if you’ve got dash cam footage that shows that the other party is at fault, then that’s, Kyle, where the real advantage comes in.
SPEAKER 03 :
Yeah, if they’re saying you’re at fault and they’re really at fault and it’s a he said, she said, and you’ve got a dash cam, I mean, it’s done. Done.
SPEAKER 05 :
Yeah, I’ve even noticed on some of the manufacturers’ websites that you roll down through the model of car that you want, and you get into the accessories, and a lot of car manufacturers are now offering dashcans as accessories.
SPEAKER 19 :
True. I would venture to guess that that’s going to become more of a standard option on vehicles, especially a lot of these where they’re already looking anyway. Some of these vehicles that drive themselves, they’re already looking. For them to add a dash cam would be really not much at all to do. Everything’s already there for them to do that, Kyle. And I could see more and more of that start. I mean, Tesla’s been doing that for years now, and I think you’re going to see more manufacturers do that. And I’m with… with paul on this yeah you’re not going to find because we’ve looked you don’t get much of it even fleets we don’t get much of a discount running dash cams or anything along those lines it’s more of what protection do we get out of that when it’s all sitting because especially as a commercial operator the first thing they see is a name on the side and they’re coming after you because they feel like you’ve got a deep wallet and you can just pay when in fact your driver may have done nothing wrong that’s where the dash cams really come into playing and are handy
SPEAKER 05 :
Yeah, it’s interesting you mention that. I drove company vehicles for years, and we used to have our company name plastered on the side of the vehicle, and our fleet manager told us that we’re just a target. You’re right. Yeah.
SPEAKER 19 :
You are, 100%. You are a target.
SPEAKER 05 :
Yeah, yeah. Well, I was just curious about dashcams. You just see all kinds of footage on YouTube about the people capture dashcams, Just all kinds of just, you know, all kinds of moves that people make in traffic that result in accidents. And, you know, fortunately people get it on dash cam.
SPEAKER 19 :
Oh, they’re squirrely. I mean, I see it. I mean, really, I probably should have one as much driving as I do in the traffic that I’m in and watching some of the knucklehead moves that people make sometimes, Kyle. I mean, you have to drive really, really defensively. And, yeah, again, going back to Paul’s point and even yours, for all of you listening, and I get questions on this, you know, which is the best dash cam to buy and so on. Folks, you have to do some research on that alone. Yeah. Ask your insurance company. Some of them might have a particular brand to use. You might get a little teeny discount or something on. But at the end of the day, and the way those work, for everybody listening, the way those work is they’re constantly recording. Now, they’re always recording, but they’re not always storing. So the way a dash cam works is they’re constantly recording. And they only store before and after an event when there’s an event. That event can be a crash. That event can be you pushing the button because you just had a crash or you just wanted to record something because you saw something that maybe should have been recorded. Then it takes that moment in time and stores it. But people have this misconception that it’s storing everything you’re doing. It’s not. It’s recording everything but only storing those quote-unquote events.
SPEAKER 05 :
Yeah, I understand.
SPEAKER 19 :
You do.
SPEAKER 05 :
If you ever get a dash cam and you try it out, it’d be interesting to hear what your experience is with it.
SPEAKER 19 :
Okay. We’ve been actually looking at some of those for the fleet side of things, Kyle, so I’ll give you a report back and let you know how that goes.
SPEAKER 05 :
If you find a brand or a model that works really well, you’re really good about analyzing things and just whatever your experience is with it.
SPEAKER 19 :
I appreciate that. I appreciate that very much.
SPEAKER 05 :
Kyle, thank you.
SPEAKER 19 :
That’s a great question. Thank you. I appreciate that. I don’t have a ton of experience. We’re looking more and more at those, so I will let you guys know how that works on our end. Mark, you’re next.
SPEAKER 09 :
John, sorry to bother you. I wanted to call you with this question, but I completely forgot. It’s got to be A senior moment again. On my 18 Tahoe, I’ve lost the compass on this square inside the dash console, the gauges in the front. It just says CAL, calculate. I’ve got the main screen going, but it won’t give me the compass anymore in the instrument panel.
SPEAKER 19 :
Is it working in the other side, in the dash?
SPEAKER 09 :
Yes, yes.
SPEAKER 19 :
Okay, so it’s working. It’s just not working in the cluster.
SPEAKER 09 :
Correct.
SPEAKER 19 :
Wow. I don’t know that I’ve ever. I’m sure somebody out there listening has heard or seen that, but I don’t know that I’ve ever seen. Usually if it’s working one place, it’ll work the other.
SPEAKER 09 :
Is it a, I don’t know if there’s a separate fuse, relay, I have no idea.
SPEAKER 19 :
I don’t believe so, Mark, I don’t think so. That’s gotta be communication from the compass itself to the cluster.
SPEAKER 09 :
So is there anything in settings to just set it back to reset, possibly?
SPEAKER 19 :
uh i’d have to do some research on that one and i’m typing right now to see maybe if there is that’s a good question um i don’t know uh i would venture to it says if it’s blank and stuck on calculate have you been through the recalculation process and it’s in the owner’s manual as to how to do that
SPEAKER 09 :
I’m going to be honest with you. I did not even consider that. I don’t even know if I should have looked at that further.
SPEAKER 19 :
I think if I remember right on the GM ones especially, you go find an empty parking lot and then you go in different circles, left circle two or three times and then right circle two or three times and see if it’ll go away.
SPEAKER 09 :
So that would be in the manual?
SPEAKER 19 :
Yeah, it’s going to be in the owner’s manual, but I think it’s also in your settings. I think you can go to, like, your settings and vehicle and encompass, and I think there’s a calibrate button or mode. I’m not saying it right. There’s a calibrate mode, I believe, Mark, also. And I’m going back from memory because I haven’t done a GM in a long, long time.
SPEAKER 09 :
Okay, well, I’ll try that, and I apologize for calling again. No, no, no, you’re fine. You’re fine.
SPEAKER 19 :
No, great question. And I’m guessing that it needs, if it’s saying calibrate, it wants to be recalibrated. And why? I mean, why did it go out of calibration? That’s probably a better question. Now, if all of that doesn’t do anything, you might have a body control module issue.
SPEAKER 09 :
And where would that be located?
SPEAKER 19 :
I think on that one, it’s under the seat. And that one has to be done VIN-specific, reprogrammed, and so on. You can’t just go swap one in.
SPEAKER 09 :
Well, I’ll just go get myself a J.C. Whitney cut.
SPEAKER 19 :
There you go. That works, too.
SPEAKER 09 :
Yeah, yeah. I’ll find an old catalog.
SPEAKER 19 :
Yeah, there you go. There you go.
SPEAKER 09 :
All right. Thank you, John.
SPEAKER 19 :
Mark, as always, I appreciate it very much. And, yeah, some of those older GM units, I remember you’d have to get in the parking lot. And because we in the shops, you’d do something, and they’d go out of calibration or whatever, and to get it recalibrated, you’d go find a big old empty parking lot where there’s nobody in it, and you had to drive around so many circles one way and so many circles the other way to get the – compass to recalculate and i haven’t had to do that on a vehicle in in quite some time so if some of you listening have other ideas on that be sure to text me and i’ll mention that but i can’t think of anything else that’s that’s there all right we got a couple minutes left uh kent i’ll give you a minute or two anything on the glass side of things you want to mention that we haven’t covered yet
SPEAKER 10 :
Not that I know of. I was thinking while you’re talking about technicians, the Auto Glass Safety Council has a list of approved shops and members and then they make the technicians test for knowledge and how to install a glass. So you might look for an Auto Glass Safety Council shop to find a good qualified technician.
SPEAKER 19 :
Okay. And that kind of goes into what we were talking about earlier when it comes to don’t just go off of price. Now, some of you that have insurance, you’re maybe just not worrying about it and you’re going wherever you want to go anyways and not as big of an issue. Some of you, like me, where you’re self-insured and you’re buying windshields on your own and so on, yes, you’re going to be a little bit more price conscious maybe than what others would be. In that case, yes, do some shopping. Novus Auto Glass, of course, we highly recommend, and our two sponsors we have in Sterling and Fort Collins. If you’re up in that north end of town, by all means, give those guys a call, and please do. Now, when it comes to the insurance sides of all of that, and I’m a big one on this as well, and I’ll leave the floor for Paul here. When it comes to insurance on the glass sides of things, typically, Paul, how much does it add, and does every company offer that?
SPEAKER 03 :
Not every company does. It just depends on the make and model of the car. On average, you’re probably talking $300 a year. You just got to crunch the numbers and see how much that windshield is going to cost. If you’re going to go four or five years without a windshield, you’ve already bought the windshield.
SPEAKER 19 :
Okay? And folks, again, this is true with all insurance. You’ve got to weigh out, what am I getting versus what am I paying? And at the end of the day, is this what I really need to be made whole when it’s all said and done? In other words, if you have a claim and you’ve got a $2,500 deductible, A, can you write that check? Do you have the $2,500 to handle that? And the difference between maybe a $1,000 deductible or a $500 deductible versus $2,500, do the math on what that premium change is and If you are somebody that very rarely has an insurance issue, it won’t take you very long to make up for that $2,500 deductible.
SPEAKER 03 :
No, I always tell people, if you can make it up within 12 months, maybe 14, 15 months, then you’re fine. You get a year or two into it, you’re already way ahead. If you’re going to save $100 to go from $500 to $1,000… and it’s going to take you five years to recoup that money, well, maybe not. Or if you have a bunch of people in the house driving, and you’re looking at changing them all, well, you don’t want to have three claims in the same day, and you’re going, well, shoot, I’m out $1,500. That ruins that. Yeah.
SPEAKER 19 :
All right, give me your number real quick, Paul.
SPEAKER 03 :
My cell phone number is 303-619-9891, and my office number is 303-662-0789.
SPEAKER 10 :
And Kent, really quick, and Sterling, yours? Shop in Sterling, 970-520-2525. That’s it for today, guys.
SPEAKER 19 :
Drive Radio. Don’t forget the Extra Mile coming up at 3 o’clock this afternoon. Thank you, Larry. Thank you, Charlie. Everybody have a great weekend. And by the way, enjoy the Super Bowl tomorrow. Drive Radio, KLZ 560.
SPEAKER 15 :
Still haven’t had enough? Go to drive-radio.com. Email your questions and comments. Download previous programs and find lots of useful information, including your nearest Colorado Select Auto Care Center. That’s drive-radio.com. Thanks for listening to Drive Radio, sponsored by the member shops of Colorado Select Auto Care Centers. On KLZ 560.
