In this captivating episode, we also welcome Burke Payne for an insightful discussion on appraisals. Burke breaks down the complexities of understanding true vehicle values, touching on industry ethics and market influences. As listeners tune into Drive Radio, further knowledge on diminished value and appraisal processes is shared, guiding homeowners and vehicle enthusiasts through accurate valuations. Whether you’re dealing with home maintenance or exploring car values, this episode provides a blend of expertise and practical advice.
SPEAKER 04 :
Walter? Upstairs! Are you alright?
SPEAKER 16 :
In the floor behind the chair.
SPEAKER 05 :
This is America.
SPEAKER 01 :
Does everybody know what time it is? Fix It Radio.
SPEAKER 07 :
All right, it is that time. Fix-It Radio, KLZ 560, thanks for joining us. It’s a live program this morning, May the 3rd, this Saturday. If you’re listening to a replay of this, either Sunday or Tuesday, we appreciate that as well. Steve Horvath joining me from Geno’s Auto Service as well. Good morning. So thank you. He’ll be with us for Drive Radio also. Charlie Grimes, of course, our engineer. Larry Unger answering phones. Bert Payne’s going to join us here in a moment. We’ll talk to him about appraisals and things like that. Bert’s going to join us again on Drive Radio. We’re going to talk about… different things insurance related when it comes to claims and how that works and you know value loss on cars and things like that we’ll get into that we got a couple different topics we’ll get to Burke with before that though Eric called and he’s got a question on his garbage disposal Eric welcome how are you hey how’s it going you guys I’m good sir how are you pretty good great show you got today well thank you sir sir I wanted to ask you a question
SPEAKER 03 :
I was really, really deathly sick for about three years, and I never turned on my garbage disposal even once, and it’s completely frozen. And it even started leaking about seven or eight months ago, and there’s a bucket under there. It is totally busted. Okay. It froze. But anyway, I snipped off the electric wires because they were going to get wet, and I taped them off. Okay. And… I think I want to replace it with a new one, but I’m wondering if I should just switch it to a P-trap. And my question is, does an electrician have to come and tape off the wires? But if they just hang there, I got the switch off.
SPEAKER 07 :
I mean, you would want to probably get those wires tied up a little better. And yes, the switch is. I mean, theoretically, what you’d want to do, Eric, is go to where there’s usually a junction box underneath the sink where they run those wires to even from the switch. Usually it doesn’t come from the switch directly. down it just depends on you know everyone every home’s a little different how they wired it and so on but yeah you’d want to get those wires tied up if you did that and you could go to just a p-trap just you know as you know and you’ve already done it though you know you just have to be careful what you put down the sink but there’s a lot of homes running around especially mountain homes and things like that folks that are on septic that have no garbage disposals because they just don’t put anything down the garbage anyways
SPEAKER 03 :
Oh, I see. So having a plumber do it, if the plumber converted to a P-trap, would he tie off the wires so that they’re legal?
SPEAKER 07 :
Some may. You’re supposed to be licensed on the electric side to do that, but there are some handymen and quote-unquote some plumbers that you may get to go ahead and tie that back. That’ll be a case-by-case scenario, Eric. You’d be better off, just as a side note, even though handymen aren’t supposed to do this, a lot of them will, you’d be better off getting a handyman to do that as opposed to a plumber. Because most plumbers are licensed and most likely will not get into the electric side of things unless they’re licensed to do that. Handymen, it’s kind of that gray area, Eric, where they’ll usually do some things that even though they’re not supposed to, they still will.
SPEAKER 03 :
Oh, I see. And then, now, does the plumber, is he required by law to tag that wire as unsafe?
SPEAKER 07 :
Well, you’d want to get that wire completely out of there and just tied back off to wherever the box is that’s coming out of where it’s just not there anymore.
SPEAKER 03 :
Oh, I see. So the plumber, he will not tag it then, is that correct?
SPEAKER 05 :
That’s correct.
SPEAKER 03 :
Okay. And then if it was you, would you put a new garbage disposal?
SPEAKER 07 :
I would, just because if you ever did anything else down the road, you know, with the house, going for a sale or anything like that, the best thing to do is, and they’re not that expensive, Eric. That’s the one thing that has come down in price over the years is you could put a new garbage disposal in fairly inexpensively.
SPEAKER 03 :
Oh, I see. So it might be better. Would it be cheaper to have the plumber do that? Just bolt it right in? It’s a Badger 100?
SPEAKER 07 :
Yeah, and don’t know how handy you are, but putting a disposal in is about one of the easiest things in your house you can do.
SPEAKER 03 :
Right. Well, the reason I was going to call a plumber is because I live in a condo tower, and there’s all these bylaws.
SPEAKER 07 :
Ah, then yeah, okay. Well, yeah, in that case, yes, have a plumber do it, yes.
SPEAKER 03 :
You would have to. Okay.
SPEAKER 07 :
And in your case, given all of that, yes, I would put a disposal back in. Absolutely.
SPEAKER 03 :
You would put a disposal. Okay. It’s probably easier, too. It is easier.
SPEAKER 07 :
It’ll just go right in, and they’re not that expensive.
SPEAKER 03 :
Okay. Sir, can I ask you one more?
SPEAKER 07 :
Absolutely, Eric. Go ahead.
SPEAKER 03 :
I’ve looked on Craigslist, and there’s these plumbers on there, and they advertise that they’re cheaper than most plumbers. Would you hire a plumber from Craigslist?
SPEAKER 07 :
No, I would not. And it’s a great question, Eric, so thank you for asking. I’ve talked about this a little bit in the past. The reason being is, A, a lot of those guys are not going to be licensed. They’re claiming they are, but they probably aren’t. A lot of those folks, by the way, that are advertising on there, aren’t even the folks that will show up to do your work. Those are, in a lot of cases, a broker, quote-unquote, where they are then going out and hiring somebody to come in and do your work. And there are so many horror stories out there, Eric, on doing it that way because these brokers, at the end of the day, will have literally no liability whatsoever to even come back out and make things right if it’s done wrong. And then you’re just stuck when it’s all said and done. So I would absolutely not use any of those guys at all.
SPEAKER 03 :
Oh, okay. Well, that’s good to know because they sound real friendly. Oh, they do.
SPEAKER 07 :
Absolutely, they do.
SPEAKER 03 :
Okay, how would you go about finding a plumber?
SPEAKER 07 :
What part of town are you in? Southeast Denver. southeast uh so you’re over by steve’s area basically or no you’re east sorry you’re out in this area southeast um you know what i’ve got a few names i can’t really mention them on air eric send me a text or an email do you have my number um yeah i think i got it yeah you’ve got my number send me a text i’ll find somebody for you
SPEAKER 03 :
Okay, sir. Thank you. You’re very welcome, Eric.
SPEAKER 07 :
Great question, by the way. Thank you so much. That was a good question on the last one, by the way. Burke Payne joining us now. Burke, how are you this morning? I’m doing great. How about yourself? I’m doing very well, and sorry to get off on a tangent on that last little bit there, Burke, but it’s sort of like your world as well. There’s a lot of folks out there that may think they know the value of something, but are they really qualified to give you the value of said item unless they’re you?
SPEAKER 16 :
Absolutely. We have that happen all the time. We had one recently that we had to go out and help someone who had just went to the local dealership to get an appraisal on a 70 Bronco, and it was well undervalued. Yeah, that’s not going to work.
SPEAKER 07 :
That ain’t going to fly. Which that one, I will just say, Burke, that one shocks me a little bit because the majority of dealers, and I get it, not all, but the majority of dealers, especially Ford dealers, they know the value of those old Broncos. So that one’s a little bit, I mean, not that they’re going to be on target like you would be, but I would be. It is surprising they’re that undervalued because they know the market.
SPEAKER 16 :
Absolutely. And I think it was one of those, you know, I think maybe it was a, hey, I want to buy this.
SPEAKER 07 :
That was my thought. Yeah. Thank you. I think you’re exactly right. Yeah, let’s undervalue this. So if I get a chance to buy it, I’ll be in good shape.
SPEAKER 16 :
Absolutely, and I really think that that’s what that was.
SPEAKER 07 :
Well, and Burke, you bring up a great point. We’ll talk about diminished value and things like that in Drive Radio. For those of you listening, make sure you’re tuned in to Drive Radio at 11, and if you’re listening to this show as a replay, you can go to our website, drive-radio.com, and actually listen to the replay. of that show as well and we’ll play it again on sunday so those of you that are listening if you missed today you can hear it on on sunday you can hear drive radio tomorrow as well so be the second hour of drive radio where burke will join us and we’ll talk about diminished value but burke when it comes to you know just items of value In your home, in your case, you do gun collections and you do for estates and things like that. And then you also do, of course, the car end of things. But to your point, the reality is you really do want to know what the value of something is. And and I’m not trying to be mean to anybody, Burke, here by any means. This is this is not an attack on dealers or anything along those lines, like you were mentioning a moment ago. But you typically want somebody independent that’s not going to be involved in the transaction process of the buy or sell of said item to really give you value. Because there’s no skin in the game at that point, right?
SPEAKER 16 :
Absolutely. And that’s one of the things about a professional appraiser, particularly one like I do, belonging to the American Association of Appraisers. Or society appraisal, sorry. We have a certain code of ethics that we have to follow through with. And one of those is that I can’t have any skin in the game when it comes to the vehicle for three years on either side. Wow. So even if I find an amazing deal on a car that someone’s asked me to do an appraisal, I’ve got to pass it up, you know.
SPEAKER 07 :
Well, and you know what? As much as I’m sure in your world you’re just thinking, oh, man, that would have been a nice thing to have at the end of the day, it does keep things on the level, and I appreciate you explaining that to folks. I’m not sure anybody else really, I’ll be honest, I don’t think you and I have ever talked about that, so I didn’t know that was a situation you guys had going on. It makes total sense because it keeps that playing field level to where, to your point a moment ago, you have no skin in the game at that point.
SPEAKER 16 :
Absolutely. And that’s it. It’s an independent look at the vehicle. You know, I break hearts all the time. You know, people think that they, you know, their car is worth a million dollars. And, you know, the number is what the number is. And I’m not going to, you know, I’m not going to stroke someone’s ego or anything like that. The number is what the number is. And, you know, that’s the thing about a true appraisal.
SPEAKER 07 :
Well, and I’m assuming part of this comes from, and you and I have talked about this a little bit in the past, but for everybody listening, I want to make sure we explain this. There’s a lot of folks, Burke, that will watch some of the auctions. And I’ve been to some of these. Went to Mecham down in Phoenix just a few weeks ago, actually in March, and talked a little bit about that after coming back. I’ve been to Barrett-Jackson. And so you see some of these cars that will roll through, and you know how it is. A bidding war gets started, and there’s two guys that kind of get into a – A contest, if you would, as to who’s got a thicker wallet, who’s going to buy the car. And at the end of the day, people are buying that car for, let’s face it, Burke, it’s an inflated price. Now, to them, it’s not. But let’s face it, in the marketplace, it’s most likely an inflated price. And these are people that, by the way, that in a lot of cases, especially Barrett Jackson, that are buying these cars that, frankly. uh burt there’s that old saying of you know fu money i mean some of these people have that kind of money and it really doesn’t matter at the end of the day how much money they spent on that car because it’s not it’s like you and i dropping 20 bucks i mean at the end of the day it ain’t gonna make any difference to them one way or the other if they spend a million bucks on a car or not because they got plenty of other cash anyways the problem is to your point it and this is one of the complaints i’ve had it screws up the marketplace because everybody else now thinks their car is worth that money
SPEAKER 16 :
Absolutely. And that’s one of the things, you know, I try to, you know, most Barrett-Jackson cars, you are not going to find the quality difference of what’s available, say, in the Denver metro area. Now, are there a few Barrett-Jackson cars in the Denver? Absolutely, there are. I’m not going to say there aren’t. But on average, you’re talking concourse versus excellence.
SPEAKER 05 :
Correct.
SPEAKER 16 :
There’s quite a bit of difference in the value there.
SPEAKER 07 :
Correct. And for all of you listening, if you don’t understand all of that, again, your place to call is Burke Payne BP Appraisals. And real quick, I should have given you your number earlier, Burke. So those of you listening, if you need anything appraised, we’ll get into diminished value in the 11 o’clock hour on Drive Radio. But 720- two nine five zero one zero eight and i know from a lot of you because i’ve heard directly from you that you’ve gotten with burke and gotten some things done and there’s been some referrals that have gone both ways as far as that goes to burke we’ve got some advertisers even now during the day on on my other program that have come from referrals from you. So it’s a great little network that we have here. And I appreciate you greatly because there’s a lot of folks out there listening that you have helped. And for those of you listening too, because Burke, I know this because I had a client down in Phoenix, one of my clients down there that I coached that had a total, there was some diminished values and going on and some things like that, that I know you helped them with. So my point is you can do that even for folks out of state, right?
SPEAKER 16 :
Absolutely. In fact, that was a total loss, and the insurance company was offering him a ridiculous amount, and we got him almost two grand more than what the insurance company initially offered.
SPEAKER 07 :
And again, for those of you listening, you may have friends, you may have people that you know, family members that live outside of our area, and I want to make sure I’m clear, it doesn’t have to be in this area. Burke, in that case, you were able to help Again, my friend, my client that was down in the Phoenix area, you were able to handle all of that and do everything necessary and work with the insurance company to do what you just said a moment ago, and you’re not in Phoenix.
SPEAKER 16 :
No, I’m not. The only caveat I have is when I do like a classic vehicle because I’m going to lay eyes on that.
SPEAKER 05 :
There you go.
SPEAKER 16 :
With diminished value, with a total loss where it’s been sent off to co-parts or whatever, those I can do anywhere in the United States. Okay. I’m not going to give you an appraisal on it unless I personally laid eyes on it.
SPEAKER 07 :
Makes sense. And you know what? I appreciate that because this is another misconception everybody has. And how do I say this in a nice way, Burke? Pictures, while they’re great, and it’s sort of like the real estate aspect, pictures are great. but do they really give you the true quote-unquote picture of what’s going on? And the reality is not always. In other words, pictures can hide and or diminish a lot of things that might be on the car that you cannot see until you see it in person.
SPEAKER 16 :
Absolutely. I tell everybody I can take a picture of a car from 10 feet away and make it look like a Barrett-Jackson car.
SPEAKER 05 :
Correct. Correct.
SPEAKER 16 :
But when you get up close and you actually put your own eyes on it, you know, we do pre-purchase inspections. We have people, we just did one. uh recently for a guy out of minnesota who was buying a pickup truck here in denver okay and uh he’d seen all the pictures on the internet and that and he was really interested in it well he hired us to go out and put our eyes on it okay and uh you know i he ended up buying a great vehicle you know but he got to see the dirty pictures you know he got right up close um You know, you and I have talked about my past of being a homicide detective. Right. I take those skills with me to do a pre-purchase inspection. I get out my crime scene scales so that you can see how big that scratch is on the side of the car.
SPEAKER 06 :
Nice, nice.
SPEAKER 16 :
Because if you just take a picture of a scratch on the side of a car, you can’t necessarily tell how big it is.
SPEAKER 07 :
No, and by the way, even somebody holding their hand up against it, you know, one person has an X-size hand, Burke, and I know some guys, I’ve got a friend of ours, my wife and I, this guy is almost seven foot tall and his hands make two of mine, Burke. So if he put his hand against something versus me putting my hand against something, that’s a big difference.
SPEAKER 16 :
Absolutely. I had the pleasure of meeting Andre the Giant one time, and his hands were just, I mean, he made mine look like an infant’s hand. Wow. Absolutely.
SPEAKER 07 :
Wow. And point being, you need some sort of a scale there to really determine how things look. And again, Burke, really quick, for everybody listening.
SPEAKER 16 :
uh walk us through if somebody out there is listening they’re thinking hey either i’m looking at buying a car or i have a car that i’m thinking about selling i want to really make sure that i’ve got the right value on it how does that whole process work on your end so basically they give me a call we set up a time i go out to them i go out to their vehicle we try to pick a nice day so i can get it out in the sun and get pictures in the sun you know really get to be able to look at it because things that you know ultraviolet, or not ultraviolet, but neon lights in a garage can sometimes hide things. I prefer bright sunlight when I do these things. And then I spend probably an hour climbing around the car, taking pictures, climbing underneath it. I had a client recently who asked me to do one and he had a lift and that was amazing because I didn’t have to climb on the ground. But I’m not afraid to get down on the ground and climb on the ground and take pictures. And then I also talk to the Talk to the person about their vehicle. What have you done to it? What do you know about it? What’s the history behind it? We had a really, really interesting one recently, a 66 Corvette in Sunfire Yellow. However, the fender tag says Rally Red.
SPEAKER 07 :
Oh, boy.
SPEAKER 16 :
But in looking at this and in really trying to looking at the overspray, the client went as far as to pull up the carpet and the jute underneath. It’s sun, fire, yellow all the way through. I think it’s a factory repaint or a factory mistake.
SPEAKER 07 :
So in other words, it was tagged one way, but then the factory realized, oh, wait a minute, timeout, that’s not what this customer wanted. We’re going to go ahead and do it the right way, and yet the tag never gets changed.
SPEAKER 16 :
Right. And the problem is that we will never be able to definitively say one way or the other Because the records were lost in a fire.
SPEAKER 05 :
Gotcha. Gotcha.
SPEAKER 16 :
At the Corvette factory. So we’ll never know for sure. But the preponderance, when you look at the preponderance of the evidence, it definitely leads one to believe that it could definitely be either a factory repaint or a mistake. Where, you know, back in the 60s, you know, they’re shoving them off the assembly line and they change out the colors. from red to yellow right before they paint the last one, and it’s yellow now.
SPEAKER 07 :
Yeah, and you and I both know, Burke, and Steve knows this as well, not that quality control was different then, but it was different then. I mean, I don’t know how else to say it. They didn’t have the same sorts of things that we even had today. Of course, there were no robotics. A lot more things were done by hand. The cars were all painted by hand. There wasn’t a machine doing the painting like we do today anymore. frankly, why you see a new car today has much better paint than even a lot of show cars in the 70s and 80s had because of that, as you know, Burke. I mean, the reality is we didn’t have the same, you know, types of things to use back then that they have today. That’s where those mistakes came from.
SPEAKER 16 :
Absolutely. There used to be a joke, don’t buy a car that was built on a Monday or a Friday.
SPEAKER 12 :
That’s right. Hey, Burke, do you appraise anything else, like boats, motorhomes, those kind of things, too, or…?
SPEAKER 16 :
I do motorcycles, motorhomes, trailers. I don’t do boats. I’m not a boat guy. I don’t know enough about them, and that’s one of the things.
SPEAKER 07 :
It’s a money pit on the water, Burke.
SPEAKER 16 :
Yeah, and I’ve had one before, and that’s the way I felt about it.
SPEAKER 07 :
Yeah, there you go. Exactly, exactly.
SPEAKER 16 :
But, you know, as far as, you know, like, you know, Airstreams, You know, that kind of thing. Motorcycles. Those I can do. I just don’t have enough knowledge about boats. And without the knowledge, I don’t feel comfortable doing appraisals on them.
SPEAKER 07 :
Question I have for you before we let you go in again, we’ll have you back at 11 o’clock. So for those of you listening, if you’ve even got a question for Burke, either text me that question, 307-200-8222, or when it comes to diminished value, which we’ll get into more seriously at 11, be sure to call back in then and ask questions if you’ve got something along those lines. But for any of you listening, by the way, really quick before I ask Burke my question, if you’ve got any kind of an accident… especially a totaled situation or even something where you know this vehicle’s not going to bring in the kind of money that it once did because of the accident it just had. There’s going to be diminished value there, and that’s always something that is a little bit more difficult to prove. That’s where you need somebody like Burke to come in, get involved, help you with the insurance company to get your full. I always say, Burke, be made whole, and you have to be a part of that process to be made whole.
SPEAKER 16 :
Absolutely. That’s the whole thing. That’s what we pay our insurance for. And the insurance companies, unfortunately, they’re out to make money. And I can tell you that in the first quarter of this year, we got clients over $35,000 more than the insurance company offered them. Wow. And that’s a huge amount of money.
SPEAKER 07 :
Yeah, no, exactly. Okay, I have one question before I let you go. And this is one where let’s say that somebody’s got a classic car and, you know, they’re looking at the car. They’re even trying to make some decisions on, you know, what do I do with said car? And where I’m going with this is there’s some cars from, let’s say, the 60s and 70s where it may have original paint. That paint may not be exactly perfect, Burke, but it may be good enough. And what I mean by that is, you know, going back to your – conversation a moment ago on the Corvette, my feeling on some cars is, while that paint may not be the quote-unquote show quality that you could have done today, which, by the way, you’re going to spend $20,000 or so to get the show quality type paint job today, where I’m going with this is, is there any… As far as the value of the car goes and leaving things original, even though they may not be perfect, there may be a ding or a scratch or something along those lines and all of that original paint from that era. But are folks better off leaving that or going ahead and finding somebody to do that $20,000 paint job and going that direction? Is that something you can help people make decisions on?
SPEAKER 16 :
Absolutely. I can at least tell you where, you know, so what we try to do is I try to give each client a where your car is at in the market and where it could be. So I give it, you know, let’s say a vehicle is in good condition. I will give the good condition price it sits in right now. I will give an excellent condition price, and then I’ll give a concourse price.
SPEAKER 05 :
Okay.
SPEAKER 16 :
And so it gives you an idea of, hey, if I invest this money, am I throwing it down the drain?
SPEAKER 05 :
I’m going to get that back. Yeah.
SPEAKER 16 :
Great. A lot of times, we as car guys, we spend way more than we will ever get out of our car.
SPEAKER 05 :
That’s right.
SPEAKER 16 :
But that’s part of the… the enjoyment of being a car guy. I agree. You know, we’re doing things that we want to do for our car the way we want it, you know.
SPEAKER 07 :
Right.
SPEAKER 16 :
And so you have to look at it, you know.
SPEAKER 07 :
You do. No, you do. And I think, to your point, you have to look at it in, is this… my car that i’m going to own for a long time and i really don’t care at the end of the day because i’ll probably never resell it and so i just want to make it mine or is it an investment where you’re hoping that it goes up in value and if that’s the case then you may be looking at it a little bit differently and in some cases burke depending upon the car that repaint may not actually add any value at the end of the day the car because you’ve now taken away from some of its originality and you know what i mean by that there’s some of the older cars some of the corvettes and camaros and so on whereby Chevelles even, whereby that factory paint that was there from 1968, you may be better off just working with it and leaving it alone because it’s never been painted.
SPEAKER 16 :
Absolutely, especially if you’ve got a numbers matching, low mileage, one owner, one family owner. A lot of things have changed, especially as we move through the generations. It used to be one owner. Now it’s considered one family. You know, my dad owns the vehicle, and he passes it along to me. It’s still in the family. The history is still there.
SPEAKER 07 :
Got it.
SPEAKER 16 :
So it’s not so much one owner anymore. It’s one family.
SPEAKER 07 :
Yeah, or you have situations like mine where I had my car from high school that I had bought from my great aunt, and then I sold it to a friend of mine for about 20 years and was able to buy the car back, and so now I own it again. So that’s one of those that would be, you know, how does that work? Because, yeah, it’s still kind of in the family, but I didn’t have it for 20 years.
SPEAKER 16 :
Depending on the documentation during those 20 years, we recently did an appraisal on a 70 Charger, and the gentleman had documentation. I mean, he had books of documentation of everything he’d done as far as alternators. I mean, just really the documentation was there. Every oil change was there.
SPEAKER 04 :
Yeah.
SPEAKER 16 :
All the previous owner’s information was there.
SPEAKER 07 :
Okay. Good to know. Which, by the way, in my case, I have all of that as well, and I’m fortunate to where since we were the dealer that sold the car all the way back in 1968, I have the original dealer metal plate and all of that that came with the car back in the day, which you rarely find anymore on those old cars.
SPEAKER 16 :
No, absolutely. Yeah, the documentation, especially with something that is numbers matching, is important.
SPEAKER 07 :
Okay, good to know. Burke, we will look forward to talking to you here in about an hour and a half. And for those of you listening, we’ll get into diminished value on Drive Radio at 11 again. But, Burke, I appreciate it. Everybody listening, his number, 720. 295-0108. If you forget that, you’re driving, you want to get a hold of Burke, just go to fixitradio.com. Click on his link there. He’s under our sponsor section. Can’t miss it. But, Burke, I appreciate the partnership. You have done a lot of great work for listeners. I hear from them on a routine basis, and I appreciate all you’re doing for us.
SPEAKER 16 :
Well, I appreciate the faith you had in me, and we definitely are trying to help some people out.
SPEAKER 07 :
Well, we appreciate it. We’ll talk to you here shortly again.
SPEAKER 16 :
All right.
SPEAKER 07 :
All right, Burke. Thank you very much. Appreciate it. Bill and Lakewood, hang tight. We’ll take a break. Come back, give you plenty of time that way. Don’t go anywhere. Fix-It Radio, KLZ 560.
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SPEAKER 01 :
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SPEAKER 07 :
All right, we are back, Fix It Radio. And again, the website, fixitradio.com. Myself, Steve Horvath, with me today. And if you’re listening to one of our replay shows, thank you very much for that as well. We appreciate that greatly. And again, our last guest, Burke Payne, BP Appraisals. If you need him, it’s 720-295-0108. Bill in Lakewood, go ahead.
SPEAKER 14 :
Hey, I got a comment and a question. Sure. When you were speaking, I don’t know what you were saying about garbage disposals. But my garbage disposal was in my house when I bought the house, which was 40 years ago. Wow. Still works. Wow. It’s an old KitchenAid. Well, they were made pretty well back then. What’s that?
SPEAKER 07 :
So they were made pretty well back then.
SPEAKER 14 :
Yeah, I scrape everything off. You know, one time when we first moved in, I started shoving everything down there and And I had to reset the button. Didn’t like all the stuff I put down. Got it. But, you know, on a furnace, how long do you think they last? When should I think about it? It’s going to be 30 years old next year.
SPEAKER 07 :
Well, and by the way, I think you’re a good testament to there’s a lot of HVAC companies out there that will tell you that furnaces will only last about 10 years. And I just know from, you know, Cub Creek Heating and Air Conditioning, it’s one of my weekly sponsors and are probably going to join us here in the not-too-distant future as well. In fact, I think Hunter is going to join me next. Oh, I know, in a couple of weeks. I don’t know exactly. I have to go back and look at my schedule, Bill, but he’s going to join me here in the not-too-distant future. And what Hunter will tell you, Bill, is that a lot of these guys that use some of these scare tactics to get you to replace your furnace when it’s at that 10-year mark or so are frankly wrong because there’s a lot of furnaces just like yours that are out there. uh… operating that are in that thirty year mark and they’re doing just fine i think the biggest thing you need to look at when it comes to replacing an old furnace this is where folks like you know hunter at cub creek and come in and tell you give you an analysis is if you upgraded that furnace to one of the higher efficiency furnaces that they’re they’re now on on the market that frankly weren’t quite as efficient as they were thirty years ago now they were coming out thirty years ago there were some higher efficiency furnaces then and that’s where somebody like hunter can look at and say listen you’re at a Let’s throw numbers out. You’re at 88% right now. We can upgrade you to a 92%, 95% furnace. But at the end of the day, here’s the cost. And the reality is it’ll take you this many years to recover that. Then you make the decision on what you want to do or not. And you can do an analysis of how good a condition the furnace is in itself right now. But to your point, Bill, furnaces last a lot longer than most of these repair techs in the HVAC world will tell you.
SPEAKER 14 :
Yeah, well, I did call your guy because I just had trouble with the motor had to be replaced. But the guy I use because I’ve been using him, I got him from Ken Moon a long time ago. I swear he’s the most honest guy in the world. You know, I mean, he’s come to my house three or four times and charged me once.
SPEAKER 07 :
That’s good. Good for him.
SPEAKER 14 :
And he just was here. Good for him. Like I said, the motor went out, and I still haven’t gotten a bill yet. Good for him.
SPEAKER 07 :
Well, and again, point being, how long will it last? Until something major goes wrong to where it needs replaced. And if you keep up on your maintenance, it’s a great, great example. If you stay up on the maintenance just like a car or anything else, how long will they last? Quite a long time.
SPEAKER 14 :
Well, the air conditioner part had to be replaced a couple years ago. But I forgot what I was going to say. Oh, but see, the problem now is I’ve got the old Freon. Oh, yeah. Yeah, right. Yeah. And that’s how I got the unit that’s on mine now because the guy wanted to switch to it because I got it used. because the guy wanted to switch to new stuff, which I guess I’m going to have to do.
SPEAKER 07 :
Yeah, that’s sort of like the old R12 systems in cars when we went to R134, and now it’s 1234YF. I mean, every time one of those things changes, the old Freon becomes less and less available, meaning it gets more and more expensive, meaning at some point in time you have to make a decision, when do we upgrade?
SPEAKER 14 :
Well, I got that with my 94 pickup truck.
SPEAKER 07 :
Yep, that’s exactly right.
SPEAKER 14 :
Just out of curiosity, just a quickie. Because of the situation in my house, we had it on 20 years ago, whatever it was. And the guy suggested for the back, because I put 600 square feet on with a vaulted ceiling. And he suggested one of those split, whatever the heck they’re called.
SPEAKER 07 :
Split systems, yeah, that’s what they’re called. Mini splits.
SPEAKER 14 :
Any luck with them?
SPEAKER 07 :
Oh, they’re great. Yeah, they work fabulous. They’re wonderful. Absolutely. Are they? Another one of those items that has come a long way from when they first came out, and the modern mini-split systems work fabulous, yes. In fact, you could install it yourself. They work really well. See, because when I added on… Yeah, there’s probably not enough capacity with the old furnace to handle that, and a mini-split would be a great alternative.
SPEAKER 14 :
Well, I got a new furnace, and it’s got plenty of capacity. It’s just that my house was built in 44. There’s probably no ducting to it, right? Well, there is, but they had to put pancake ones in. Ah, gotcha. The basement had a seven-foot ceiling. Gotcha.
SPEAKER 07 :
Yeah, no, a mini split, if you’re having trouble keeping that as warm or cool as you would like, a mini split would be the way to go, absolutely.
SPEAKER 14 :
Well, heat, because, see, when I put the addition on, the old furnace couldn’t handle it. So they put 220 baseboard heaters on. Got it. To tell you the truth, they’re not that expensive anymore. And it’s really more comfortable, but it’s not quick.
SPEAKER 07 :
Right. No, that’s right. That’s right. Exactly.
SPEAKER 14 :
Okay.
SPEAKER 07 :
All right. No, Bill, appreciate it very much. Guys, again, I talked to Hunter at Cub Creek, and they’ll be joining us here in the not-too-distant future. And reality is, yeah, furnaces will last a lot longer than the majority of people out there will lead you to believe. Jeff, I’m going to give you plenty of time. Hang tight. We’ll take a quick break and come back and give you lots of time that way. This is Fix It Radio, KLZ 560.
SPEAKER 11 :
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SPEAKER 07 :
All right, and we are back. It is myself, Steve Horvath, of course, from Geno’s Auto Service, and appreciate him greatly. Jeff in Western Montana, go ahead.
SPEAKER 15 :
Hey, good morning, John. Good morning, sir. I’m outside on my deck at 57 degrees looking at the Mission Mountains.
SPEAKER 06 :
Nice.
SPEAKER 15 :
Watching a farmer plow his 40 acres. Two dogs and a cat.
SPEAKER 06 :
Nice.
SPEAKER 15 :
Cat’s walking a rail right now. It’s a picture-perfect morning. Nice. So if you hear any ancillary noise, it’s going to be the environment. Yeah, two things. First of all, on furnaces, you’re absolutely right. They do last a long time. I think a better indication of when to replace them is how efficient is the furnace. You know, there’s a lot of houses out there who still have – I mean, I remember our furnace growing up was only 40% efficient. Mm-hmm. And so from going to a 40 to an 80, which is I think the lowest you can get today, is an 80. Yeah, you’re having your fuel costs.
SPEAKER 07 :
Right.
SPEAKER 15 :
So if you’re going to do anything, it would be go from a 40 to an 80, simply because even though it may not be worn out, it’s costing you money, and you’ll save that pretty quick.
SPEAKER 07 :
And actually, some of the new ones will go all the way to 98% with the variable speed motors and so on, Jeff.
SPEAKER 15 :
Right. It kind of depends on what your pocketbook will bear. I remember 10 years ago or so, my mother-in-law’s furnace went out. We had to replace that. And my brother-in-law wanted a 96% efficient. I said, no, 80 is good enough. And it turns out that, yeah, she passed within the year.
SPEAKER 07 :
And you did the right choice then.
SPEAKER 15 :
Yeah, she had it furnished. They had heat.
SPEAKER 07 :
Yep.
SPEAKER 15 :
Great choice. And it was, yep.
SPEAKER 07 :
And really quick, for all of you listening, the way they get that efficiency up is they do dual heat exchangers and things along those lines to where there’s very little heat going up the exhaust stack. In fact, they use PVC now for the exhaust on those high efficiencies because there’s just not much heat going up the stack at all, Jeff.
SPEAKER 15 :
Yep. We just had a boiler replaced. We went to a lock-in bar, and the old one was a Munchen. And it was a very well-engineered piece of crap. They used pot metal components in various places that they shouldn’t have and different things. It was highly technical, and the engineering was superb. But nowadays, the materials are much better. I just can’t say enough about that. And then with garbage disposals… We’re on a septic here as well, as you know.
SPEAKER 04 :
Right.
SPEAKER 15 :
And we have a disposal. I actually replaced it, and it wasn’t that bad. And the reason why I kept a disposal, even on a septic, is because you still get stuff going down the drain. No matter how careful you are, you get a little bit of stuff. True. And the disposal helps you grind that up. And, I mean, we maybe run it once a week just to kind of make sure it’s clean and clear and get whatever residue is in there out. So we don’t use it to flush any foods down at all. It’s just a handy way. That’s a side of the sink you wash dishes on. It’s just a handy way to make sure that the food going down isn’t small enough particles and it’s going to degrade rapidly. And the other thing I did under there, and this is not according to code, but out where we live it really doesn’t matter, is – We had a really long run from the water heater to the faucet, and so it would take sometimes two minutes for the hot water to get to the faucet. So I put a little point-of-use water heater there, and I just plugged it into the disposal outlet. I know you’re not supposed to do that because technically if you have them both on at the same time, you’re overloading the circuit. Okay. but I figured the 10 seconds once a week that I use the disposal to grind up anything where my wife uses it, you know, uh, it’s not going to make any difference. And then it saved me a whole bunch in terms of needing to, uh, get power to that point of use water heater. So, um, just little things like that, that, you know, uh, folks might be able to use it. It really helped out. I mean, now we have water within three seconds, hot water, and that, uh, It reduced our water consumption. It just made life more convenient. You know, after a certain age, you’re all about the convenience.
SPEAKER 07 :
Can’t argue that. Can’t argue that.
SPEAKER 15 :
Well, Larry told me you’re having a great morning there, too.
SPEAKER 07 :
We are. It’s beautiful. Yep. One of those, what do you call it, chamber of commerce days? It’s beautiful out, Jeff.
SPEAKER 15 :
Yeah, postcard perfect morning.
SPEAKER 07 :
There you go. There you go.
SPEAKER 15 :
Yep. Enjoy the day.
SPEAKER 07 :
All right, man. You do the same, Jeff. Appreciate you very much. Joe, what’s going on today?
SPEAKER 13 :
John, good morning. Just to expand on what Jeff was talking about, this is for Bill and anybody else with a 30-, 25- or 30-year-old furnace. 30-year, that’s, you know, they last a long time, but 30 years is pushing it in a couple of things. Remember what you always say, you should try to avoid ever buying anything when you need it.
SPEAKER 07 :
Right, when you don’t have to.
SPEAKER 13 :
Right. So if your furnace breaks down in January… you’re going to pay a massive premium.
SPEAKER 07 :
Yeah, time to do your furnace is July.
SPEAKER 13 :
Or actually, better yet, John, the valley of death from being in the HVAC for 30 years, the valley of death for HVAC businesses is September and early October. And April. And April. We’ve already missed the April window.
SPEAKER 07 :
We already missed that one, yep. Yeah, they’re busy again. I already know that. So that world is already busy.
SPEAKER 13 :
Right. So come September, July is still you’re in the middle of the cooling season, but come September, nobody’s running heat, nobody’s running AC, and HVAC companies are desperate to avoid laying off their crews, anybody who are cutting their hours.
SPEAKER 07 :
That’s right.
SPEAKER 13 :
And they’re willing to sell their labor at cost just to avoid layoffs. So you’ll never get a better deal on putting a furnace in than you will in September. And this year, if you put in a high efficiency, if you’re going to be in the house more than five years, or you think you’re going to be in you can still get a $600 credit for putting in a high efficiency. So if I was Bill and I think I’m going to be in my house for five, at least five more years, and I’m going to get it between what Jeff said about the fuel, what you’re going to save in fuel. And I don’t know what Bill’s gas bill is right now, but if, you know, but let’s say he’s paying 400 bucks a month for gas in, in January, you know, he could cut that to 250 a month, uh, with a new high efficiency furnace.
SPEAKER 07 :
True.
SPEAKER 13 :
And then you, then you add on top of that a $600, uh, tax rebate, which may go away next year. I don’t know if Trump’s going to continue all these.
SPEAKER 07 :
Yeah, who knows?
SPEAKER 13 :
But this year. It’s there now.
SPEAKER 07 :
If you’re going to do it, now’s the time to do it, Joe.
SPEAKER 13 :
If you get a 25- or 30-year-old furnace, if it were me, I would proactively shop for one in September, and I would look at the high affairs and say, you know, between the fuel savings and the $600 rebate, I think you’ll be, you know, after a couple of years, you’ll be happy you did. That’s what I would do.
SPEAKER 07 :
Yeah, and to Jeff’s point even earlier, you know, the advantage you get, and you know this too, Joe, that despite what a lot of folks might think, yes, the newer units because of the different technologies that are out there and even the circuitry and the miniaturization of things and so on, are you getting a better quality product today than you were 30 years ago? Yes, you are.
SPEAKER 13 :
Absolutely. I’ve got two more quick things. Sure, no, go ahead. You’re fine. You know, the house we’re in now is 16 years old, and my kitchen drain started running slower and slower and slower, and my wife had put some drain cleaner down. We’re on a septic, so I told her not to do that. Anyway, so I finally had to get under there because it was almost completely stopped. You know, it would take half an hour to drain a gallon of water. So I got in there figuring, okay, the P-trap is probably plugged. And so this plastic, you know, the plastic… pipe and with the big couplings you can spin with your hands and your wrench. So I put a bucket under there and I take the P-trap off. And yeah, there was some water in the P-trap, but P-trap is clear. And so without the P-trap, there’s water still in the sink, but it’s not coming, it’s not making it through the vertical, you know, the vertical pipe coming off the bottom of the sink. I’m going, this is bizarre. So I undo the coupling where the vertical PVC meets the metal sink drain. And then, of course, all the water runs out of the sink. So I’m going, why is this vertical pipe plugged? And I look through it, and it’s, yes, I can’t even see daylight. So we have a bottle brush. So I take the bottle brush, and, John, I pushed it through into the bucket. And, John, a four-inch slug, solid slug, comes out and plops into the bucket.
SPEAKER 04 :
Wow.
SPEAKER 13 :
I’m going, why the hell? Yeah. And we don’t pour grease down our drain. Right.
SPEAKER 07 :
Yeah, me too. Yeah, right. No, I get it.
SPEAKER 13 :
And I’m going. And then I figured out our sink is on an outside wall. And so whatever little grease either, you know, the previous occupants lived in this house for 10, 12 years. And they were probably put. So apparently when they would put grease down this drain, it would hit the cold pipe. And it would start to congeal because it’s an outside wall in the wintertime.
SPEAKER 07 :
Sure.
SPEAKER 13 :
Because I expected the P-trap to be plugged. No, it was the vertical pipe. Wow. Amazing. It was a solid wad.
SPEAKER 07 :
Amazing.
SPEAKER 13 :
Four-inch long wad. Wow. So, anyway, so that’s just one. If you have an outside sink, a sink on an outside wall, you may find that.
SPEAKER 07 :
No, great point.
SPEAKER 13 :
We were doing some, like, repairs to our deck and whatnot. Have you seen this new wood filler that goes on pink and dries a light brown?
SPEAKER 07 :
I have not. It goes on pink and it dries light brown. No, I have not.
SPEAKER 13 :
It’s the most amazing stuff, John. It’s, you know, well, two or three different companies make it. And when you open the lid, it’s a bright pink. I mean, it’s like a Hello Kitty pink.
SPEAKER 05 :
Wow.
SPEAKER 13 :
And it goes on pink. And, by the way, it comes… You can get some really thin stuff or some medium stuff. And we had our deck railing, had some cracks in it. And you put it on pink, and 15, 20 minutes later, it dries to a kind of a neutral beige. And you can take a sander. You know, I just had a little orbital sander, my Ryobi battery-powered orbital sander. John, you can sand it slick and paint over. It’s the most amazing stuff. Yeah, so the… So if anybody sees the pink wood putty in the paint section, I highly recommend it. DAP makes it. Two or three other companies make it. Yeah, it’s a wood putty. It goes on a bright… Bright pink, but trust me, in 15, 20 minutes, it’s a beige. It’s a nice, light beige that you can sand.
SPEAKER 07 :
Well, I mean, honestly, I haven’t done anything that I’ve needed along those lines for quite some time, but I will definitely remember that and put that in the memory banks. Great. Yeah, I’ve never used it, never heard of it, Joe.
SPEAKER 13 :
Well, I was looking for the old, you know, traditional. Exactly, yeah. You know, kind of a brown stuff. You know, it comes in a square tub. And that’s what I went looking for. And then I see this stuff, and I’m saying, okay, well, let me give this a try.
SPEAKER 07 :
Last time I did anything, Joe, it was a powder you mixed up with a little bit of water and then put on.
SPEAKER 13 :
No, well, the last time I used it five years ago, I bought a brown tub of wood putty. It was heavy. It was almost like Play-Doh, John. It was really a heavy, thick, you know, almost, you know, a Play-Doh. Right, right, right. No, this stuff, John, it goes on fairly thin. I mean, you can take a putty knife and you can spread it really, really thin.
SPEAKER 07 :
Now, if you want to fill a big gouge… So it’s kind of like what they did with drywall repair and so on. It’s kind of that same way. They took that same idea, I guess, huh, Joe?
SPEAKER 13 :
Yeah, it goes… In fact, that’s it. John, it’s the consistency of spackle.
SPEAKER 07 :
Okay.
SPEAKER 13 :
All right. Now, if you want to fill a big gouge, I wouldn’t recommend this stuff because it doesn’t have the body to it.
SPEAKER 07 :
Right.
SPEAKER 13 :
And you want to get the old traditional wood putty that you can shape and mold with your hand. But if you just want to fill cracks… John, this pink stuff is incredible.
SPEAKER 07 :
Interesting. I’m looking it up. Yeah, I did not know that. I’m looking at it now.
SPEAKER 13 :
Yeah. And, John, it does. Within 15, 20 minutes, it dries to a beige.
SPEAKER 07 :
Amazing.
SPEAKER 13 :
All right.
SPEAKER 07 :
We’re in the wrong business, Joe.
SPEAKER 06 :
All right. Appreciate you. Anytime.
SPEAKER 07 :
You bet, man. Have a good one. Guys, seriously, we learn as much from you all as you most likely learn from us, and I can’t say enough about the great sponsors that we have that make this and all of our programs. happen as well. And I mean that sincerely. So if you need anything at all, a lot of you will text me for certain things. Never forget to just check our sponsor page. Look and see exactly who we have that’s already teamed up with us first before you send me a text message. A lot of cases, we’ve already got somebody that we’re teamed up with. You can do that by going to fixitradio.com. So fixitradio.com. And literally, we’ve got everybody there that handles the appraisal end of it, which we talked to Burke Payne earlier on, the insurance sides of things. We’ve got attorneys that we’re partnered with. I mean, you name it, we’ve pretty much got it covered. And for those of you listening, If there’s anybody that you know would be a good fit for what we do here, by all means, reach out. I will just be the first to admit I could probably do a lot more in regards to teaming up with people if I would go out and knock on some doors and do some things along those lines. But I’ll just be straight up honest. I don’t. Everybody that you hear that we have on this program are people that either I have known and they have reached out and said, hey, I want to be a part of your program and what you have going on. I think I’d be a good fit. And then we have a conversation. I do some checking to make sure that usually it’s people I’ve already known anyway. So that’s usually an easy thing to to make happen. But typically, I don’t knock on doors and look for you know, I don’t solicit people to be a part of our programs. Most people come to us and I don’t have to go to them. So if those of you listening have anybody at all that you would like to see us be a part, you know, be partnered with or you’re somebody yourself. that you would like to be partnered up with. We make it very reasonable. Steve can attest to that. He’s one of our sponsors as well. It is not a high-priced thing at all. And I’ll just say it straight up. We are not like some other programs in town. whereby there is a huge entry fee and then a huge monthly fee to be a part of what we do here. I don’t have a referral list. I don’t charge people for referral lists. I don’t go through all of those games that a lot of these other guys do. That’s not how I do things. I will never do things that way. It’s just not what I’m about. I don’t believe in doing it that way because, frankly, I used to be one of the buyers of games. Some of those things way, way, way back in the day. And I know how that side works. And trust me, it’s not near as glamorous as a lot of them make you think it is, nor is it as secure and checked out as much as what they would like you to believe it is. So reality is, no, I don’t do that. I never will do that. But if you’re somebody that would like to be a part of what we do here, we make it very, very, very easy. reasonable. In fact, I haven’t raised any rates when it comes to our sponsors here in several decades, and I’m not exaggerating when I say that. Steve’s over here nodding his head. That’s what I was going to comment on. We have not done anything along those lines, and I don’t even change things for new people coming in. We do the same thing over and over and over again. Bottom line, and the reason why we do these programs on the weekends, honestly, from Ready Radio to Fix It Radio to what we do coming up on Drive Radio, we really do it for you, and I mean that sincerely. I’m just not bragging, but don’t have to be here. I enjoy being here. I like being here. I like all of you guys. I like having the camaraderie. I like helping all the listeners out. I love helping guys like Steve out that is a part of what we do here on a routine basis. And that’s why I keep taking my Saturdays and doing what we do, because I love doing it, and I love all of you, and love the sponsors and so on. And again, if you’re somebody that would really feel like you could be a part of what we do here and add value, by all means, reach out. Just go to the website, fixitradio.com, or send me a text message, 307- 282.22. That’s it, though. Fix It Radio, KLZ 560.
SPEAKER 08 :
The views and opinions expressed on KLZ 560 are those of the speaker, commentators, hosts, their guests, and callers. They are not necessarily the views and opinions of Crawford Broadcasting or KLZ management, employees, associates, or advertisers. KLZ 560 is a Crawford Broadcasting God and country station.
