Join us on this episode of Drive Radio as we explore a range of topics from the fascinating world of automotive care and infrastructure challenges. We kick off with a detailed discussion about water loss in urban infrastructures, revealing the complexities and everyday implications that come with it. Our hosts discuss personal experiences and listener insights, offering a unique glance into how unnoticed leaks impact water systems. We also dive into automotive advice, debunking common myths around car buying, specifically addressing the misconception of a 72-hour return policy in Colorado. Featuring expert insights from guests at Stack Optical and
SPEAKER 17 :
106 miles to Chicago. We’ve got a full tank of gas. It’s dark, and we’re wearing sunglasses.
SPEAKER 14 :
Hit it.
SPEAKER 04 :
Our lady of blessed acceleration, don’t fail me now.
SPEAKER 03 :
It’s time for Drive Radio, presented by Colorado’s select auto care centers.
SPEAKER 04 :
Bop-a-da-bop!
SPEAKER 03 :
Whether you need help diagnosing a problem. I want to ask you a bunch of questions, and I want to have them answered immediately. Or just want to learn about all things automotive.
SPEAKER 21 :
Hey, how exactly does a positrack rear end on a Plymouth work?
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It just does. Then you’ve come to the right place. So start your engines, buckle up, and get ready to ride. Drive Radio starts now on KLZ 560 The Source.
SPEAKER 05 :
All right, Drive Radio, KLZ 560. Thanks for joining us today, by the way. Alan Stack with me, Stack Optical. Josh Goff with me from Ridgeline Auto Brokers and Legacy Automotive as well. Good morning, guys. Good morning. If you guys are just joining us, we had a great hour on Fix-It Radio that you may or may not have tuned into. Larry Unger also answering phones, I need to mention as well. Charlie Grimes, of course, our engineer. I did get an interesting text message and kind of a follow-up to what we were talking about on Fix-It Radio, which I’m going to go ahead and mention. This person says that in Castle Rock, the water district down there told this person a few years ago that they have a 5% loss in their lines. So my comment earlier about how water districts and so on and all the pipes underground and so on, they are losing water on a routine basis, literally daily basis all year long because they’re running water all the time, whether it’s winter, summer, it doesn’t matter. And, yeah, they are not 100% sealed up. A lot of people have a misconception that they are. But trust me, I’ve watched those lines go in. I’ve watched those guys weld them, and they’re really good welders. I can tell you that right now. But they’re not air checking. They’re not doing anything along those lines. I guarantee you that by the time they’re done, there’s some pinholes in those things here and there that they’re going to leak out of, and it just is what it is, and they know that.
SPEAKER 06 :
Yep.
SPEAKER 05 :
Just a part of how they do it.
SPEAKER 06 :
Just like evaporation out of the reservoirs.
SPEAKER 05 :
That’s right. So there’s a certain amount of water loss happening along those lines, period. Also, this same listener said that our point about tree roots. Had a customer out in this same area, out in the park area, have a pine tree pulled out, and instead of cutting it down, cutting it flush, and then instead they used a tree service to pull out the tree roots and all. Problem is, those roots were wrapped around a gas line, and they pulled the gas line and everything out. when they pulled the tree out, which, by the way, would not be a good thing to do. Yeah, typically what you want to do on a tree that you’re trying to get removed on a situation like that is you cut the tree flush and then either go rent or have somebody with a stump grinder come out and grind the stump and everything all down. Yeah, you typically pulling a tree out, unless it’s a fairly young tree that just didn’t take root and the root ball and everything is probably still there. Yeah, that one you can just pull out, root ball and all, and it’s not a problem. But if that tree’s been established… and you’re cutting it down for other reasons, cut it, you know, de-stump it, but leave the rest of that there because that’s the risk that you run as to what this particular person just sent in and said. So I know that’s not a drive radio thing, but that’s kind of a safety thing, and I’m not sure why in that particular case the tree service wouldn’t have said, yeah, we’re probably not – Yeah, we’re probably not well off to mess with this. We probably should just leave this one alone and we’ll grind it off. But people do weird things at times. Anyway, thank you, by the way, for that feedback. I appreciate that greatly. Somebody just said, too, why is it… The Denver News, that whenever there’s a car question or I want to talk to an expert, they do a mediocre advertised boutique place like XYZ Garage. That is a great question. In fact, I have wondered that exact same thing. It’s sort of like if they had an eyewear question, why do they pick certain people to go ask about glasses or whatever rather than actually asking, in this case, Alan Stack, an expert, why do they do that? Guys… I do not know. I don’t have an answer to that. I have read on The Daily Show and on this show. so many examples of misinformation that goes out from some of these quote-unquote experts that are so far off it’s like where did you get this expert from because they’re not but yet because the news media you know nine news seven news whatever because they put that out there as an expert it’s now taken as you know gold that that’s the expert opinion even though it’s about as false as it gets so must be advertisers That’s all I can figure. It’s got to be people that they’ve got in their network, advertisers, something along those lines, and then maybe that particular day, and maybe there even is a really good, sharp person at that particular facility, but maybe they got whoever answered the phone, and that guy’s a newbie, and he just starts rattling off whatever it happens to be, and before you know it, there’s so much false information in that story, none of it’s real. And I’m not exaggerating. I’ve read some of those to you guys on air during the week especially, and nothing is more frustrating. So, yeah, thank you for that message. I mean, other than what Alan said a moment ago, I don’t have an answer for you. So, anyways, just as a side note. 303-477-5600. That is our phone number. Give us a call. We’ll get your calls answered. And, again, if you’ve got a call, especially for Alan, when it comes to glasses, driving, eyewear, I’ve got a particular type of glasses that Alan makes I want to talk about that we didn’t get a chance to talk about on Fix-It Radio. But, Jeff, you’re next. Go ahead, sir. Hey, good morning. Good morning, Jeff.
SPEAKER 10 :
A couple of quick comments before a question. Okay. The city of Missoula, just about an hour and a half south of us, they had an issue where the city took over the private water system. It was a pretty expensive proposition and everything. But they have guys from the water department come on fairly regularly. One of the things they talk about is their water losses. And I think it’s probably up around 10% or 15%. It’s not that big a deal because it goes back into the aquifer. which is what they’re pumping it out of, so it’s kind of a cycling, but it does add to the cost. So they’re in the process of replacing a lot of the water mains throughout the town. And one of the issues was, I mean, back when the city was founded, they were actually using wood water mains and boxes to bring water out of reservoirs. Those are all gone, but something else that they did was after World War II, I guess there was a form of pipe that would… that the Army would use as a temporary pipeline for water and different things. And when World War II ended, there was a bunch of this that was surplus. And they bought it up and they used it as water means. But the problem was that it was never meant to be buried for a permanent installation. It was a temporary thing. So it had very thin walls and other things. So that’s a really big issue. for them that they’ve got to go through and replace all this. So it’s a deferred maintenance issue for them.
SPEAKER 05 :
It’s very expensive for those guys to do those things. Yeah, and just as a side note, Jeff, I don’t think anybody really, and I’ve seen some minimal maps at times of what infrastructure in most cities look like. Most people have no idea how much underground water, sewer, gas, and so on is running around at any given time, meaning, and Mickey, thank you for the reminder, meaning, this is a PSA for everybody listening, whether you’re a car person or not doesn’t matter. If you’re going to dig in the yard, any depth at all, call 811. Right. okay get a locate it’s free make sure you know exactly what’s around you before you start digging so you don’t kill yourself yeah even if you’re moving sprinklers even moving yeah even something that you don’t think is a big deal if you’re digging down any any depth at all you know get 9-1-1 and or 8-1-1 not 9-1-1 8-1-1 and get a locate done yep even here uh
SPEAKER 10 :
Living on an Indian reservation, they have forbidden pipelines, so we don’t have any pipelines on the res. Everybody has propane tanks. But even with that, we still have electric and cable. And the water main is a local well, so we don’t have anybody to call for that. But, yeah, even for that, I call 811 because there’s a, you know, I don’t want to cut through the cable line and have to have them come out and fix it, or God forbid.
SPEAKER 05 :
Well, and to your point, Jeff, and that’s where, for all of you listening, this is where I said a moment ago, you know, as long as you’re not going too deep, well, I should probably back that up because sometimes those lines you just mentioned, Jeff, I’ve seen those things buried three inches underground. Yeah.
SPEAKER 10 :
And I’m not exaggerating. Actually, I had a case in… in Colorado Springs that my cable line was actually exposed from the box of the house at one point, so they barely put it under the grass. There you go. It’s not a…
SPEAKER 05 :
Yeah, I had the same thing in my backyard with the telephone cable. knock your socks off because you’ve already done the work. But if you don’t know, get a locate.
SPEAKER 06 :
And the locates aren’t always accurate.
SPEAKER 05 :
No, they can be. Here’s the key, though, and I’m glad Josh just said that. They’re not always accurate, but here’s the deal. If you run into something after having a locate done and they were off, it’s now on them, not you. That’s why you do it.
SPEAKER 10 :
Right. Yep.
SPEAKER 05 :
reduce your liability that’s right putting it on somebody that’s right and josh is right because as a company we run into that periodically where you come you get a locate you start digging and then you you know you damage a phone line or a trunk line or whatever the case may be and it’s like wait a minute you guys said there was nothing here and now there is who’s writing the check and it ain’t us right yep and i i did have a question for alan too go ahead that uh
SPEAKER 10 :
On lenses, the tinting, I don’t, can’t remember what, that’s not progressive, but I can’t remember what that’s called. There’s a trade name for it, I think.
SPEAKER 12 :
What type of tint?
SPEAKER 10 :
I noticed, oh.
SPEAKER 12 :
Go ahead.
SPEAKER 10 :
Just for glasses that change.
SPEAKER 12 :
Transitions.
SPEAKER 10 :
Based on sunlight.
SPEAKER 12 :
Right.
SPEAKER 10 :
Transition, that’s the word I’m looking for, transition lenses. Okay. Yeah. I was thinking progressives, but I knew that that was for bifocals, so.
SPEAKER 14 :
Yeah, right.
SPEAKER 10 :
Yeah, so the transition lenses, what I’ve noticed, and I noticed this way back when, was that the transition is much more pronounced in cold weather. Yes, it is. In January, and I swear I was looking through a welder’s mask. It would get that dark. And then in the summertime, when you really need it because the sun’s out, you kind of get a mild transition. And I’m wondering… I know that’s a feature, but I’m wondering, is that still the case, or are there other options?
SPEAKER 12 :
It’s interesting. You’re calling from Montana. I just had a gal that lived here, and she’s had transitions for 20 years. She moved to Montana, and she’s complaining because they get too dark. Because it’s cold. Yeah, when it’s cold and bright, they get the darkest, you would think. Yeah, in the summertime, they don’t get as dark. Okay. But the colder and brighter it is, the darker they get. And that’s still a truism. Okay.
SPEAKER 10 :
Okay. Yeah, I noticed that. I mean, it’s just something you live with.
SPEAKER 12 :
If it’s something that really bothers you and it’s getting too dark, you might try the brown versus the gray. The brown will allow a little bit more light in. They don’t get quite as dark as the gray one does.
SPEAKER 10 :
All right. And then just one for you, Johnny. We’re talking about… You know, things getting propagated. It was a couple weeks ago, but somebody had called in while you were gone, and one of the people on the show actually repeated the myth of the three-day ride or rescission if you’re buying a car.
SPEAKER 05 :
Oh, yeah, there is none. Not in Colorado. Josh can talk all about that. Exactly. They don’t exist. The only exception to that is if it’s done at your home.
SPEAKER 06 :
Right. Door-to-door sales.
SPEAKER 05 :
That’s right. If it’s done at your home, then there is. But otherwise, no, not in Colorado.
SPEAKER 10 :
Okay. Yeah, so I just – things are very pervasive, even among the knowledgeable.
SPEAKER 05 :
Oh, yeah. Well, and that one gets really confusing for folk at times because people come from other states and other areas where that may have very well been the case in that particular area that they came from. But in Colorado, for all of you listening, when it comes to – really any kind of sales, but car sales especially, there is no 72-hour ride or ascension. You buy the car, sign the contract, you take delivery of the car, you own it at that point. It is yours. If the dealer is of the type that something happens and they feel in the goodness of their heart they’re going to take care of you, that is literally on them and they’re being super nice to do so. By law, they don’t have to. Again, the only exception to that is, is if you’ve made a deal, and in some cases these dealers will do that. They’ll deliver the car to your home, and I’ve had that happen in my case. You’re doing a transaction, they’re coming to your house, and so on. That one is done differently than if you’re at the dealership.
SPEAKER 10 :
Okay. Good to know.
SPEAKER 05 :
Yes. Yeah, and again, that’s another one, Jeff, that’s very confusing for most people because I’ve even had family members where they bought something and thought, oh, I’ll just take it back. I bought it Friday night. I’ll just take it back Monday because that’s not really what I want. Yeah, no, don’t work that way. It’s yours. You own it.
SPEAKER 10 :
Yeah, good luck with that.
SPEAKER 05 :
Yeah, it ain’t going to happen. You own it. Even me, you know, being the car guy, getting involved and trying my best to try to unwind a deal, they are not getting unwound. It is a done deal at that point.
SPEAKER 10 :
Nope, it’s only out of the goodness of somebody’s heart. That’s right.
SPEAKER 05 :
And seldom does that happen, Jeff.
SPEAKER 10 :
Yep. Unfortunately, a lot of people’s hearts are not that good.
SPEAKER 05 :
No, and in defense of the dealer, in a lot of cases, a guy comes in on a Friday night, it’s late, maybe he’s been to the bar, had a couple of drinks, whatever the case may be. I mean, no offense, the dealer’s going to sell you whatever you’re willing to buy and sign on, and if you drive that off the lot and take it home, it’s yours. That’s on you.
SPEAKER 10 :
Well, that’s true, too. Yep, that’s true, too. And it is a business, and you’re in business to make money.
SPEAKER 05 :
Well, and here’s the other rub, and this is where you can’t really unwind a deal, and this is where it gets confusing for a customer on any car, new or used. Once that paperwork is all done and it’s all been filled out, on a new car especially, that’s now a used car. There is no going back and getting a new MSO and retitling and doing all the things necessary. Once all that paperwork has been done and filled out and handled, It is a done deal. That is now a used car, period. I don’t care if it has 10 miles on it. It’s a used car. Yeah, it is.
SPEAKER 10 :
That’s a good idea. I had not even stopped to think about that.
SPEAKER 05 :
That’s the problem with new car dealers taking them back, because, and Josh knows what I mean, when you’ve, you know, there’s no title on a car when it first comes. They have what they call an MSO, or there’s another name for it that some of the dealers use, but basically it’s a manufacturer of origin. It is a piece of paper like a title, but once that’s filled out, to then have the title work done. It’s like a title where you put the wrong name in or you sign it wrong, and then you’ve got to try to unwind all of that by getting a duplicate title and so on. There are no duplicate MSOs. It’s now done in that name. It’s a done deal.
SPEAKER 10 :
And not only that, I was just thinking as you talked that they have a warranty date on any new vehicle we’ve bought.
SPEAKER 05 :
And that gets started at that time as well.
SPEAKER 10 :
Right, so now all of a sudden you might be just three days into the warranty period, but you can’t unwind the warranty. It started. That’s right.
SPEAKER 05 :
So that dealer, again, if he takes that vehicle back, and I say he, if they take that car back and somehow unwind it, yeah, now they not only have a used car, but the warranty’s already started on that car.
SPEAKER 06 :
And if you financed it.
SPEAKER 05 :
Well, that’s another one.
SPEAKER 06 :
Because all the banks want fees and all this stuff just for starting the deal. Correct. And if you signed it, there’s hours of trying to backfill, and everybody wants a little bit of cut for you taking that car back.
SPEAKER 05 :
So no offense to the dealers, Jeff, it really isn’t even out of the goodness of their heart. I think some of them would unwind it if they could, but really it gets to the point where their hands are so tied with the red tape to go through that it’s just not going to happen.
SPEAKER 10 :
Right, it’s going to be an incurred cost.
SPEAKER 05 :
By the way, that’s why dealers are extremely careful with who they deliver a car to at their home. I can get that done because they know I’m not unwinding that deal in three days and I’ve never had an issue and they’ve never had an issue. Will they do that for everybody that calls in? No. Yep.
SPEAKER 10 :
Yep.
SPEAKER 05 :
It’s who you know. There you go.
SPEAKER 10 :
It’s who you know, not who you know.
SPEAKER 05 :
More you know. Jeff, as always, appreciate you, man.
SPEAKER 10 :
Yep, I’m going to go out and finish transplanting my ribs.
SPEAKER 05 :
All right, well, have fun, man. Appreciate you very much. We’ll take a break. Got lines open, 303-477-5600, Drive Radio, KLZ 560.
SPEAKER 21 :
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SPEAKER 05 :
All right, we are back. Drive Radio KLZ 560. All right, before we get into these calls, Alan, one thing I have from you that I love because of the versatility of it is you’ve got a sunglass that you can provide folk that you can, and I know other companies do the same thing, but you’ve got a special one where you can do prescription lenses, different color lenses, whatever you want to do. In other words, all those lenses can be changed out to whatever you want. Oh, that’s right, make you a parent for night driving and that type of thing. I have a pair to just hang out, you know, if I don’t want to wear my contacts and I want sunglasses, I’ve got prescription sunglasses. I’ve got night driving. Yeah, it’s the same frame, but we can put different lenses in. I just slip lenses in accordingly. Yeah, that’s a really slick system. What’s it called? Do people call up and ask for that? It’s a Rudy Project. Okay, Rudy Project. So for those of you listening, it’s really handy. It enables you, like me, when I go on vacation, instead of having to take two or three different pairs of glasses with you, I take one, some spare lenses, I stick in the same case, and I’m good to go. I’ve got everything I need. It is the slickest thing ever.
SPEAKER 12 :
I have so many different uses for it. It’s not what you’re using it for, but if you’re a hunter and that type of thing, I can put shooting lenses on it.
SPEAKER 05 :
Believe me, guys, I can’t stress enough that it is one of the best things that I’ve ever bought. And it’s got a good wrap to it, so you get a lot of protection. It’s a great sunglass period. They’re very comfortable, robust. I guess that’s the other thing I would like to say about them, too. Yeah, and they’re adjustable in the field. That’s right. Very easy to take care of and handle. So, yeah, if you really want a really nice, versatile pair of sunglasses with interchangeable lenses to fit whatever you’re doing at that time, go see Alan. He’ll take care of you. So I can’t say enough about that. David, you’re up. Go ahead.
SPEAKER 08 :
Hey, good morning, guys. Morning, David.
SPEAKER 12 :
Morning.
SPEAKER 08 :
Hey, Alan. I was listening to you a minute ago talking about 811 and utility locations and just wanted to offer a little perspective from the utility company. I worked for the phone company for over 20 years and I’d often go out, especially this time of year when people start doing some landscaping and putting fences in and they oftentimes just start digging away in the course of You’re not looking for a line that’s exactly when you’re going to hit one.
SPEAKER 14 :
That’s right.
SPEAKER 08 :
And if I would show up on site and there’s no flags or paint on the ground, I knew they didn’t call 8-1-1. And as you said, if someone does do that, it transfers all the liability and potential cost to the locating company. If there’s no effort put in to have a locating company come out, then that person or landscaper is going to be liable for any incurred costs. That’s right. And especially more important today, in terms of telecommunications.
SPEAKER 05 :
Oh, man, there’s so much underground now. To your point, David, from fiber optic to regular cable to phone to gas to water to, I mean, it’s a maze, literally, of what’s under the ground.
SPEAKER 08 :
Yeah, you’re right. Back in the day, if you hit a line, you might just knock out your line or your next-door neighbor’s line. But a fiber optic, that tiny little line could be lighting up a whole street or an entire neighborhood. You could really have some potential high cost for just not calling a locating company and waiting usually two or three business days and having it all checked out. But it’s definitely worth it. to have that, and just wanted to confirm.
SPEAKER 05 :
No, and really quick, David, when you said on fiber, tiny little line, you’re not joking. It is a tiny little line.
SPEAKER 08 :
Yep, yeah, yeah. Smaller than that. Normally about even smaller than a piece of coax cable TV wire, which a lot of people can reference, yeah. That’s right. That or even smaller.
SPEAKER 05 :
Probably a quarter size of that, David, I want to say.
SPEAKER 08 :
Yeah, inside, yeah, inside. It has the outer sheathing to protect it a little bit, but The inside, yeah, the actual fiber optic is the size of a hair or a little bit larger, but that could be lighting up an entire neighborhood. You could, with all of that new fiber going in the ground, you could potentially knock out an entire neighborhood, and those could be some potential large costs, so it is just worth it to… And that’s not going to kill you. Gas or something could be dangerous. Electric could certainly be more dangerous.
SPEAKER 05 :
Well, but, you know, you’re right. I mean, as far as, you know, safety goes, no, you’re right. I mean, hitting a fiber optic or even a phone line is not going to kill you. I mean, hitting something else might, you know, a regular underground power line or a gas line or something may. But, David, for a lot of folks, they don’t realize the cost to fix some of those. Let’s just say, and you know this because you’re in that world, it ain’t cheap to fix.
SPEAKER 08 :
Nope. Nope, sure isn’t. One other point I was going to make that you had referenced is someone was talking about, your caller was talking about the depth of the line.
SPEAKER 18 :
Yeah.
SPEAKER 08 :
Well, a lot of times when utilities are put in the ground, they are put in at a reasonable depth to avoid getting hit, but after the fact, there could be some regrading done by the homeowner, by the landscaper, by the builder, and then By that point, maybe they were 18, 24 inches down, and now they’re only six inches. That’s right. And you put a shovel in the ground and people would come out and say, oh, well, this isn’t my fault. It wasn’t buried deep enough. Well, it doesn’t matter how deep it’s buried. You are still liable. You didn’t have any location. You need to be careful. Maybe it was at one point, but it’s not now. You can’t just say now, well, this isn’t buried deep enough now. It’s not my fault.
SPEAKER 05 :
You’re right.
SPEAKER 08 :
That doesn’t fly.
SPEAKER 05 :
You’re right. Well said, David. Thank you for the affirmation. I appreciate it.
SPEAKER 08 :
Reference point.
SPEAKER 05 :
Thank you very much. I appreciate that. Guys, I don’t think we’ve ever covered this on any program I’ve ever done, ever. It’s kind of a giant PSA, but I will tell you that most people don’t. What’s their little phrase? Call before you dig kind of a thing. I’ll tell you right now, most don’t.
SPEAKER 06 :
No, they don’t.
SPEAKER 05 :
Most just start digging away, and they never call for locate.
SPEAKER 06 :
But I do know XL and the utilities call before you dig before they start digging.
SPEAKER 05 :
Uh-huh. Oh, absolutely. Absolutely. John and Cheyenne, go ahead.
SPEAKER 11 :
Well, I was just going to say some of the same things David did, but I just want to give you a little being in the utility industry 32 years now. So say you hit a gas line today and you don’t blow yourself up. First thing, you’re going to get the trouble guy out there. He’s going to come out. He’s going to try to make it safe. And then he’s going to call for a crew because you need a crew to dig that up. And you are going to pay the loaded cost for a foreman and two troublemen to make that repair. Yep. Probably four hours. Yep. And you know what the loaded cost just on the labor side is for something like that?
SPEAKER 05 :
Oh, for all those guys combined, a couple grand an hour?
SPEAKER 11 :
probably about $1,300 an hour. Okay. People don’t understand. Well, it’s just three employees.
SPEAKER 05 :
Oh, no.
SPEAKER 11 :
Oh, no, it’s more than that.
SPEAKER 05 :
That’s right.
SPEAKER 11 :
Oh, it’s loaded costs for an employee. You should cover that one day maybe on Rush to Reason or something.
SPEAKER 05 :
Yeah, I tell every one of my coaching clients that if you’ve got a $20 an hour employee, multiply that by 1.5. That’s your loaded cost.
SPEAKER 11 :
Right. But here’s the other thing. Today, they’re getting time and a half.
SPEAKER 05 :
Well, that’s even bigger.
SPEAKER 11 :
You hit it tomorrow for their union contract, they’re getting double time. Good point.
SPEAKER 05 :
Good point, John.
SPEAKER 11 :
And then all those things, and then on top of that, Some states have a mandate. I know when I worked for the utility in New York, if you dug without calling in and caused damage, you were fined by the state $5,000 right on top of that. On top of all the rest of it. Right. Wow. And the utility companies, with that, if you refuse to pay it or don’t pay it, will just put a mechanics lien on your property. Yep. And then, you know, it gets paid when you get it.
SPEAKER 05 :
They’re going to get it at some point. That’s right.
SPEAKER 11 :
If they’re going to get their money, the utilities are like, they never forget. I know. Everybody hates the utilities, but they’re the first ones you call. So, I mean, 811 is a free service. All your utilities kick in to pay for it anyway.
SPEAKER 05 :
It’s a fee on your bill is what it is.
SPEAKER 11 :
It’s added into your rate.
SPEAKER 05 :
Right.
SPEAKER 11 :
Yes. It’s included in your, probably, depending on what state you’re in, a basic service charge, service and facility charge, something like that. The cost of it is included in your rate.
SPEAKER 05 :
Point being, we’re paying for it. You might as well use it.
SPEAKER 11 :
You don’t have to write a check for that to come out.
SPEAKER 05 :
That’s right.
SPEAKER 11 :
And they’re required to come out within, I think it’s 72 hours in most states.
SPEAKER 05 :
I think that. And usually they’re there within a day or two.
SPEAKER 11 :
Yeah. So say you’re putting a fence up next week. If you call today… That line’s staffed all the time because say something happens and the utility’s got to call in an emergency locate for whatever reason. They’ll get somebody out there today if it’s an emergency. That’s right. If they hit the gas line, somebody dig in, and they call and say, you know, so the utility’s got to dig up the street, they’re going to call in an emergency locate to get all the other lines located right away.
SPEAKER 05 :
Right.
SPEAKER 11 :
Good point. Because even though Say they’re the gas company. Well, they don’t know exactly where the electric line is, and they want that marked properly, the phone, the fiber, and all that stuff. So for a five-minute phone call and a week of prep, I mean, are you going to decide today that you’re putting a fence in today? No, not usually. No, you’re going to schedule it. You’re going to have your lumber delivered, whatever you got. Make that phone call. It takes two minutes, John, and it’s so safety. The other thing you were talking about at first hour, safety glasses. The company I work for is huge on safety. So they tell us, take an extra pair of safety glasses and take them home with you and use them at home. I mean, I think they charge $10 or $12 for the ones they give us, and they’re polarized safety glasses, and they work great. And if you scratch them, you go to stores, you can get another pair. You know, to not wear safety glasses when you’re doing almost anything today. Great point. I mean, you remember back in the day when you’d get a face full of dirt. Oh, yeah. When you were working under a car. Oh, yes. Far too many. At least if you have the safety glasses on, it’s not going to get in your eyes. It might get in your nose and mouth, but at least it’s not going to get in your eyes.
SPEAKER 05 :
That’s right. No, you’re right, John. Absolutely.
SPEAKER 11 :
All right. John, you have a good weekend.
SPEAKER 05 :
You too, man. Appreciate you. Good reminder of how all that works. Mickey, hang tight. We’ll come right back to you. Drive Radio KLZ 560.
SPEAKER 17 :
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SPEAKER 02 :
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SPEAKER 15 :
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SPEAKER 17 :
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SPEAKER 1 :
Thank you.
SPEAKER 05 :
All right, we are Back Drive Radio, KLZ 560. Josh Goff with me today from Ridgeline Auto Brokers and Legacy Automotive up in Boulder, Longmont, and Fort Collins as well. And, of course, Alan Stack, Stack Optical with me as well. If you guys have any questions for any of us, by all means, give us a call, 303-477-5600. Question of the day. Somebody asked earlier, what is it? I’m dovetailing into last week. Last week we did, what’s the most reliable car you’ve ever owned? So I’m switching it up. This is Larry’s idea. What’s the least reliable car you ever owned? So we’re going to go the opposite direction. So what’s the least? Actually, it was Larry’s idea. This was Charlie’s idea, not Larry’s. So, Charlie, thank you for this one. That wasn’t Larry. It was Charlie. Least reliable car you’ve ever owned? Give us a call, 303-477-5600. Mickey, you’re next. Go ahead.
SPEAKER 07 :
Okay, something old, something new. Sure. Back in the 90s, when everybody needed their MTV, I worked for Kelly Cable putting in TV line.
SPEAKER 05 :
Okay.
SPEAKER 07 :
So most places wanted it buried in their backyard. And I started there in the middle of winter when the ground was froze. We had flat-faced shovels. We’d put the shovel in at 45 degrees and lever up the grass. It was supposed to be down four inches. With the cold, the snow, and the froze ground, a lot of it didn’t get down to two inches. And then we’d stomp it back down. That’s for the old. Now for the new. I’m an old Aurora, and they’re replacing a lot of water lines. So they’ve done the locate. We’ve got locate flags and markers and paint all over. Well, two weeks ago, a guy was outside that looked like a surveyor’s pole. So I go out and ask him what he’s doing. He says, oh, this is the new thing. We’re doing locate, satellite locate. I said, what’s a satellite locate? He says, we’re using GPS to get it within a foot, and we’re marking, like, we’re doing a locate so that we don’t have to do it over again and again and again.
SPEAKER 14 :
Yeah.
SPEAKER 07 :
So what they’re doing is, you know, like the Google Maps? Yeah. They’re using something like that. The pole locates every so often. He goes up and down the street with his mobile van. So they’re all located, and they’re pictured. So the guys that do the locates can come out and just plant the new flags if there’s no flags or if there’s no paint. Because they’re doing it within six inches of where it is, And they’re using the pictures and the locator poll so they know exactly where it is instead of having to scan it each and every time.
SPEAKER 05 :
Interesting.
SPEAKER 07 :
So it’s going to save them a bunch of money in the long run.
SPEAKER 05 :
Yeah. Good to know. I didn’t know that. Good to know.
SPEAKER 07 :
Yeah, I didn’t know that until two weeks ago.
SPEAKER 05 :
Wow. Yeah. No, thanks. I didn’t either. Good. So that’s the new. Okay. Thanks, John. You betcha. And Mickey, no, appreciate it very much. Again, question of the day. We’ll get another break in here and get caught up. Question of the day, the least reliable car you’ve ever owned. Last week we did the most reliable car. By the way, I had a lot of great comments last week from that. So I’m going to think through this one, the least reliable car you’ve ever owned. Josh, for me, I don’t know. I don’t know. I think when you learn to maintain things correctly, even a bad car is not a bad car.
SPEAKER 06 :
Right.
SPEAKER 05 :
So I don’t know that I’ve ever really had a non-reliable car.
SPEAKER 06 :
Most of my non-reliable cars… weren’t non-reliable after a while because you made them reliable or you got rid of it.
SPEAKER 05 :
Yeah, I’ve got to think through that one. Some of you listening, you’ll probably have to do the same thing, but that’s the question of the day. What’s the least reliable car you’ve ever owned? Myself, Josh, and Alan, we’ll all be back here in a moment. Don’t go anywhere. Drive Radio, KLZ 560.
SPEAKER 21 :
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SPEAKER 17 :
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SPEAKER 05 :
All right, we are Back Drive Radio, KLZ 560. Again, least reliable car you’ve ever owned. We can add to that. Charlie had a recommendation, too. What’s the car you regretted buying? Maybe that one we’ll throw in there. Maybe it wasn’t anything to do with the least reliable, but one you just wish you’d… never bought and we probably all have one of those 303-477-5600 again alan stack with us today stack optical and uh josh goff from uh ridgeline auto brokers and legacy automotive up in boulder longmont and fort collins as well paul go ahead hey good morning good morning i just uh i wanted to uh
SPEAKER 09 :
On the top, just give a shout out for Josh and Justin for some work they did on what I hope isn’t going to be my most unreliable car, the 04 Sequoia. But anyway, I appreciate their work. Awesome. Thank you. Yeah. Thanks, guys. Well, thank you. My most unreliable car was a 74 Volvo. And I kept trying to push that thing, and eventually the wiring harness just went up in smoke, so it got towed to the dumpster. Finally had it off.
SPEAKER 06 :
Was it a six-cylinder car or a four-cylinder car?
SPEAKER 09 :
It was a four-cylinder. Yeah, it was a nice-looking car on the outside, but it sure had problems, and I’m sure it’s just from lack of maintenance from the previous owner could be um but hey i just wanted to share a frustrating story i had um i just put a set of brakes on that vehicle um rotors uh calipers and and pads and um when i bought my stuff from napa i noticed same part number but the rotors um The two boxes look different. And I said, what’s the story with this? One box said, made in the USA or engineered. And the other one said, made in China. And I said, can you give me two of the same kind? And they said, well, we don’t really have any control over that. It just comes from where it comes from. So I called around and found another box.
SPEAKER 06 :
another one to match make a pair um so i don’t know if that’s just something we’re going to have to get used to um i think for a little while yes when josh can speak that better than even i can but yeah i think we are yeah i mean we’ve happened with every part right now where you know even oil filters the same part number will have china us or vietnam or israel and it just depends on They’re buying them in lots. They’re having a whole run run, and then they go to the next manufacturer who’s got the best price and doing that. But last I heard, most of Napa’s brakes were coming back to the U.S. to get done on their higher end stuff. But they’re still going through all the old stock to get rid of stuff.
SPEAKER 09 :
Yeah, I know the calipers were made in Mexico. That doesn’t bother me, but I sure don’t want to support that. But, you know, I want to continue to support NAPA.
SPEAKER 05 :
Well, I think, you know, Paul, you bring up a great point. You’re going to see a lot of this transitioning over the next, I’m going to say, at least six months, if not longer, depending upon what happens with us and China. But you’re going to see a lot of things affected by this. I think in the end, once it’s all said and done, we’ll be in a better place as a country. But it’s not going to be an easy path to get there.
SPEAKER 09 :
Right. Yeah, I certainly have trust in what the administration is doing, and I’m willing to go through that.
SPEAKER 05 :
And by the way, what you did, just as a side note for anybody else listening, I commend you. I would not have put one of the one on and one of the other on my car either. I would have went and found a matching set like you did. So, yeah, I would have done the exact same thing, Paul.
SPEAKER 09 :
Yeah, well, thanks, Jonathan. Well, yeah, appreciate all you guys do.
SPEAKER 05 :
Thank you, Paul. I appreciate you very much. Thank you. And, you know, typically, an 0-4 Sequoia minus the breaks – It was actually a pretty decent car.
SPEAKER 06 :
Oh, yeah.
SPEAKER 05 :
But they didn’t have the rest of the brakes. I will give you that right off the top.
SPEAKER 06 :
No, because it feels like they took the brakes off the Taco and put it on the Tundra and the Sequoia.
SPEAKER 05 :
Pretty much what they did, and they were under-engineered. Let’s just say it that way. Now, since then, and again, not throwing Toyota under the bus at all, because since then, has the Sequoia gotten much better? Yes. In fact, with every generation, they kept getting better and better than the new ones now. I haven’t worked on any of the new ones. You probably haven’t either yet because they’re just so new. But all in all, I think the new one is put together pretty well. Although right now, and some of you will text in about this on a pretty routine basis, currently, yeah, Toyota’s got some issues. They’ve got some engine issues and some other, you know, design issues. But I will also say this. So do a lot of other manufacturers.
SPEAKER 06 :
No, all day long.
SPEAKER 05 :
Okay. I mean, I get every Monday morning. from the National Highway Traffic Safety Administration a bulletin out in an email on every recall for that week. These aren’t bulletins, by the way. These are bona fide recalls. This is what this manufacturer is doing on these particular vehicles. And I will tell you, folks… There is nobody immune from this. It’s everything from BMW, Mercedes, Porsche, the big RV dealers, trailers, Chevy, Ford. I mean, I can go down the list. Nobody’s immune from these. So anybody out there says, well, yeah, I’ve never had that problem with such and such yet. My answer is going to be yet. Stay with them long enough, and you will find something because every manufacturer – and this is the other thing. Josh and I can come back and talk about this maybe a little bit more next hour, but I am telling most people – we talked about this even with Alan in the 9 o’clock hour on Fix It Radio. If you’ve thought about doing a purchase – of any kind. It could be automotive on Josh’s side, or it could be eyewear and the optical side with Alan. If you thought of doing anything, I would not delay. I would go ahead and get that taken care of sooner than later. Now, I don’t want people going out and borrowing money and going into debt and all of that, but if there’s something that you need and you know you need it, I would not be waiting and saying, well, I’ll just wait and see how these things all work out. One thing I can guarantee you with all of this, for the most part, is some items are going to increase, some items might actually decrease. Which ones? I cannot answer. That I don’t have a crystal ball for. What I’m saying is there will be changes. That I can guarantee you. Both Josh and Alan are here nodding their heads, agreeing with me, because they know exactly what I’m saying, and I don’t care what industry we’re talking about. Unless it’s maybe getting your lawn mowed, that might not have a price change. But frankly, even it will. Because the stuff that they’re buying to mow your lawn with will also have price changes accordingly. So even it will not be stable going down the road. So everybody’s going to go through some transition with what’s happening. And I’m not saying there’s going to be runaway inflation or anything along those lines. But I do think different pockets of the economy… are going to be affected differently and i’ll just tell you straight up automotive definitely is going to be affected because right wrong or otherwise i never agreed with it but right wrong or otherwise we farmed out To a lot of foreign countries, a lot of things that used to be built here in America. From electronics, circuit boards, wiring, harnesses, even wheels and things like that. And we started farming a lot of things out. And the reality is, and you can go look this up on every manufacturer’s website, they will tell you how much of that car is made in the US of A. It doesn’t matter who’s making the car. Toyota could have a factory. They’ll tell you how much is made here. GM could have a factory. They’ll tell you how much is made here. Ford could have a factory here. They’ll tell you how much is made here. The highest that you’re going to find on any vehicle that’s made here is Tesla. The majority of a Tesla is made in America, but even it’s not all. It’s about 75%. Every other manufacturer drops from that 75%. Most of the big companies are at best half Tesla. And in some cases, 35%, and I’m not exaggerating, telling you the rest of that car is coming from all over the world, meaning we are going to have some impact on some of what’s happening right now, whether it’s now or in 90 days or whatever the case. My point is, if you’re thinking about buying anything, even a used car, and Josh can attest this as we come back in the next hour, even a used car, I would not delay in getting that done. I would do it sooner than later because it’s going to do nothing but probably go up in price as far as that goes.
SPEAKER 06 :
Yeah, looks like what we’re seeing.
SPEAKER 05 :
Okay, so we’ll come back, talk more about that. Again, question of the day, the least reliable car you’ve ever owned or one you regretted buying? Drive Radio, KLZ 560.
SPEAKER 16 :
Still haven’t had enough? Go to drive-radio.com, email your questions and comments, download previous programs, and find lots of useful information, including your nearest Colorado Select Auto Care Center. That’s drive-radio.com. Thanks for listening to Drive Radio, sponsored by the member shops of Colorado Select Auto Care Centers. On KLZ 560.
