- Posted April 27, 2025
Listeners call in with unique car troubles, including a mysteriously behaving transmission in a Ram Power Wagon. We also…
KLZ 560 AM DENVER'S CONSERVATIVE HOME STATION
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In this compelling episode of Drive Radio, the team digs deep into listeners’ car troubles while exploring the fascinating world of classic cars. Listen in as automotive wisdom and customer experiences blend seamlessly to offer valuable insights into car maintenance and dealership interactions. Stay tuned for expert opinions, lively discussions, and a dash of humor.
SPEAKER 23 :
Being an expert on general automotive knowledge, what would the correct ignition timing be on a 1955 Bel Air Chevrolet with a 327 cubic inch engine and a four barrel carburetor?
SPEAKER 22 :
It is a trick question. Watch this. The Chevy didn’t make a 327 in 55. The 327 didn’t come out till 62. And it wasn’t offered in the Bel Air with a four-barrel carb till 64. However, in 1964, the correct ignition timing would be four degrees before top dead center.
SPEAKER 17 :
Get ready for another hour of Drive Radio, brought to you by Colorado Select Auto Care Centers. Got a question for the experts? Then give them a call, 303-477-5600. Now it’s time to pop the hood and get our hands dirty. Drive Radio on KLZ 560 The Source.
SPEAKER 16 :
And we’re back. It’s Josh with Mark and Justin from Ridgeline Auto Brokers and KLZ 560. So if you’re wondering why there’s a different voice, John is down at the Mecham auction buying a new car today, hopefully.
SPEAKER 15 :
Maybe two or three.
SPEAKER 16 :
Maybe two or three.
SPEAKER 09 :
You’re going to have to send him an email and see what he ended up with.
SPEAKER 16 :
I will. I’m surprised he’s not texting us already.
SPEAKER 15 :
Maybe he needs another driver.
SPEAKER 16 :
Yeah, he does.
SPEAKER 09 :
We’ll head that way. We can help him.
SPEAKER 16 :
We all need to grab a cheap flight down to Phoenix and drive a few cars back for him. But we’ll go to the phones. We have John in Denver with a Subaru running problem.
SPEAKER 12 :
Good morning. Yeah, this is a 2009 Subaru. I’ve swapped in a two liter engine and it’s It ran pretty good. It wasn’t quite as powerful as a 2.5, but it ran pretty good. And, I mean, I put 300, probably over 300 miles on this car, drove it up to the mountains twice up to Leadville. And on my second trip going up a hill, the power just sort of dropped off. And it felt like to me it was a miss. And I noticed it doesn’t. I’ve driven it numerous times other times. When it’s cold, when I first start it, It runs great. And even just taking short trips around town, it just runs just fine. But you have to get it, like, on the highway and really, really warm it up. I don’t think it’s overheating. But you have to drive, I would say, at least five miles on the interstate at 60, 70 miles an hour to get it to do this. And I’ve taken it in to get, you know, the free scanner test they have at, like, AutoZone. And I got a bunch of reasons. I’m wondering… For one thing, oh, and plus, just the other day, it passed the emissions test.
SPEAKER 16 :
It did pass the emissions test.
SPEAKER 12 :
And it did pass the test. It’s still doing this thing. And wouldn’t a scanner test say if there was an actual engine miss? I mean, that’s the way it feels to me, but.
SPEAKER 16 :
it doesn’t say anything about a miss on these results that I got if the car picks it up sometimes they can’t it’s so slight that they can’t tell or they won’t code for it and it didn’t have any codes in it at all it didn’t have like 420 or anything like that in it
SPEAKER 12 :
Oh, yes. It’s got a 420 on it.
SPEAKER 16 :
Yes, it does. So usually what I think is going on is the cat, even though it’s still working when it’s cold, usually what happens is the cat gets hot. They tend to get more restricted. So every time I have a car with a bad cat, usually I go for a test drive and you pull out of the parking lot and the car is running great. And then the warmer it gets, the more you lose power. as that cat kind of clogs up in that. So if you have 420 and your symptoms, how you can drive around the neighborhood or run short little errands and you don’t have any issues, but it’s when you go into the mountains. So that’s when that car is really working hard and that gets that cat working hard. And all of a sudden it becomes more restrictive. And so if you can’t get the, you know, you’d have too high a back pressure, then you’re not going to have the power that you used to have. So that’s what I think is going on is that cat, especially if you had a motor fail before, a lot of times people don’t realize when, the motor ahead of that cat fails, it tends to take out that cat because it spent a lot of time, you know, with misfiring or burning excessive oil and all that stuff goes into the cat and starts to destroy the cat.
SPEAKER 15 :
Antifreeze leaks, head gaskets will take them out pretty fast too. Exactly. Depending on why that last engine failed or how.
SPEAKER 16 :
And that’s what I think you have going on. What you can do is you can, on those, if you want to test it for sure, you can go buy a cheap vacuum gauge, which is also a pressure gauge, and you can buy a cheap adapter. You can take the oxygen sensor ahead of the cat out, screw this adapter in there, and then put that vacuum gauge on, and you’ll go for a drive, and you’ll watch it actually build up pressure. Instead of having, you know, vacuum, you’ll actually start seeing pressure. And the hotter it gets, I bet that gauge will start to produce more pressure.
SPEAKER 12 :
I see. You mean the vacuum gauge?
SPEAKER 16 :
The vacuum gauge, yeah, because the cheap vacuum gauges are actually vacuum and pressure. They only go up to about like 12 psi. So you’ll start to see how the gauge goes back and forth, and you’ll start to see the pressure side come up on it.
SPEAKER 15 :
But with a normally working catalytic converter, you’ll get a little bit of pressure up to half a pound on acceleration, revving the engine. If that cat’s plugged at all, it’s going to shoot up between one and seven, five pounds. It’ll really jump up.
SPEAKER 16 :
Usually you’ll note it right away.
SPEAKER 15 :
Depending on how bad. But it shouldn’t ever cross half a pound of back pressure.
SPEAKER 16 :
Not on a good cat.
SPEAKER 1 :
Yeah.
SPEAKER 12 :
Yeah. Okay. I can see this. Yeah, the other engine went out and definitely was. Sure. Yeah, that sounds really logical. The 420 code. Yeah, indication. Does that much tell it?
SPEAKER 16 :
Yeah, it’s called the cat efficiency code. So it’s always monitoring the cat to make sure it’s working right. And whenever you get a 420, the majority of the time, it is a bad cat. Every once in a while, you’ll have like a bad secondary oxygen sensor or there’ll be a crack, you know, in the cat or in the exhaust manifold that’ll cause that code to go. But…
SPEAKER 15 :
The other process is just disconnect the cat. It’s not quite as safe or legal, but you won’t lose any pressure with a gap between the downpipe and the catalytic converter if you pull it back or straight pipe it, and it’s another confirmation. But you don’t want to do that for very long. No, that’s a problem.
SPEAKER 09 :
Angry neighbors. Sparks and loud noises. But you’ll have it diagnosed. Carbon monoxide poisoning. You’ll know for sure that that’s a problem. That was a hell of a guess, Josh. That 420 code. Right. That was strong. He’s smarter than he looks.
SPEAKER 16 :
I’ve lived that one a few times. I lived that the other day with that Santa Fe. That was a good one. Yeah, so that’s where I would start with that. Great. Okay, thanks a lot, guys.
SPEAKER 09 :
Thank you. Thanks, John.
SPEAKER 16 :
And then we’re going to go to Lucy. Good morning, Lucy.
SPEAKER 04 :
Hi there.
SPEAKER 09 :
Hi, Lucy. Hi.
SPEAKER 04 :
My favorite people are on Ridgeline Automotive.
SPEAKER 09 :
Our favorite customer is on too. How’s your Lexus doing? Is your Lexus running good?
SPEAKER 04 :
$222,000 and smooth as silk.
SPEAKER 09 :
Nice. I was listening a couple weeks ago and you were rattling off all those cars you’ve had. You’ve had a lot of cars in your day.
SPEAKER 04 :
Actually, I didn’t even tell John most of them because he probably would have cut me off.
SPEAKER 09 :
There’s only so much time in between breaks.
SPEAKER 04 :
Exactly. My first one was a Chevy Bel Air convertible. I didn’t even mention that one to him.
SPEAKER 09 :
Oh, nice. I bet you wish you still had that one.
SPEAKER 04 :
Don’t we all wish we still had our first cars?
SPEAKER 10 :
Right.
SPEAKER 04 :
And you were talking earlier as I was listening about new cars, and I’ve been in and out of more car dealers in the Denver area than you’d believe, but they are so expensive. And it’s not only the new technology. I think it’s greed.
SPEAKER 09 :
Yeah, I mean, if they can get away with it, it’s a necessary evil. We all have to have cars. So if the consumer is going to pay it, then they’re going to keep the prices there.
SPEAKER 04 :
Well, we all want to have a vehicle. It gives us our freedom. But they put so many features on that aren’t absolutely necessary that it hikes up the price of the car. But the manufacturers don’t seem to put out cars that are just simple, basic vehicles anymore.
SPEAKER 09 :
No, you heard us. We were talking about that earlier. All of them have all of this technology, and that’s going to bring up the price as well. Were you able to sell your Subaru?
SPEAKER 04 :
You know, right after I spoke with you, Justin, the next day someone offered me $40,000 for it.
SPEAKER 09 :
So you did okay, right?
SPEAKER 04 :
I was happy. I lost a little bit of money, but it just was not the vehicle for me.
SPEAKER 09 :
Well, I’m glad you were able to get that all solved.
SPEAKER 04 :
Also, I was not very happy dealing with AutoNation. I think it’s on Arapaho, the Subaru dealer. Their handling fee, their dealer fee, was $799.
SPEAKER 09 :
Yeah, and we’ve got to watch that there’s laws against that, Lucy. A dealer fee is supposed to be in the advertised price of the vehicle. So if the vehicle is advertised for $40,000, it’s $40,000 plus tax plus an emissions fee of $25 if they tested it. That’s all they can add to the advertised price. They can’t add D&H on top of it. They can’t add etching on top of it, which is a theft-protectant tool that really no one’s ever used. You know, they have to disclose, you know, window tint and accessories, that kind of thing when they’re advertising the car.
SPEAKER 04 :
Got it. The other thing they did as a Subaru dealer is they asked me to sign three bill of sales, which I don’t understand the need for three to be signed by the person who buys the car.
SPEAKER 09 :
You tell me, is that common? Is this a copy paper size or is this a little square?
SPEAKER 04 :
It’s a small square form. that has several copies, and they wanted me to sign the original three times.
SPEAKER 09 :
That is kind of unusual. As a dealer, we only need one. On an older vehicle, we might have you sign two because sometimes a title can be actual mileage or exempt, and as a dealer, we don’t always have the title right away. Sometimes we’re waiting for a bank to send it to us or an auction to send it to us. But on a brand-new car, I don’t know why they would have you sign three bill of sales.
SPEAKER 04 :
I was puzzled, and I don’t get it. And it seems to me the salesperson was really lazy, and I don’t know if he misfiled the original one or two. It was a big inconvenience to me to have to do that when I bought that Subaru.
SPEAKER 09 :
Was your name spelled differently on all three, or was it spelled the same on all three?
SPEAKER 04 :
Exactly the same.
SPEAKER 09 :
Yeah, that seems unusual. I could see, you know, if they didn’t match the way your name is on your driver’s license or something like that, they could need one or two just to make sure that title work goes smoothly. But that’s real unusual.
SPEAKER 04 :
I thought so, too. But, you know, I don’t know anything about it. It’s not that often I buy a new car. You know, I bought that 2003 Lexus RX300 that you guys worked on, and I bought that in 2002. And until I bought that Subaru, I had not purchased a new car.
SPEAKER 09 :
I’m sure you saw the difference between buying a car in 2003 and buying a car in 2024. It’s changed a lot.
SPEAKER 04 :
I walked into the Lexus dealer. I picked out what I wanted. They gave me the car. I bought it. Easy as could be. And now they just make you jump through hoops. It’s horrible.
SPEAKER 09 :
Yeah, the lawyers keep adding more paperwork. Unfortunately, with our paperwork, there’s three arbitration agreements and due bills for what you’ve promised us, what we’ve promised you. Everything needs to be in writing, and it seems every year I’ve got another form that’s been added.
SPEAKER 04 :
Yeah, however, at Ridgeline, you made it easy. You had everything set up when I walked in the door. Everything was clear. It went very quickly. You guys are so organized and do such a great job there. I cannot tell you what a delight it was to work with you.
SPEAKER 09 :
Yeah, we appreciate that.
SPEAKER 04 :
Yeah. And I hope this car runs a long, long time, and I think it will. So I’m delighted. I’m delighted. But I don’t want to buy another car for a long time. And I really, like I talked to you about it, Justin, I want that new 4Runner. But you told me don’t buy the first-year model. You know, they have to work out the bugs.
SPEAKER 09 :
Just wait a year or two. Well, we appreciate the call, Lucy. I think we’ve got to go to break. But thanks for calling in.
SPEAKER 04 :
You bet. Take care.
SPEAKER 09 :
Thanks, Lucy. Thank you.
SPEAKER 21 :
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SPEAKER 16 :
And we’re back. It’s Josh with Justin and Mark. Hello. Today we’re talking cars and everything about cars. So we’re going to go to John with a cat question.
SPEAKER 12 :
Hello. Hi. Yeah, I wanted to tell you the car that I like that I’m not really going to admit, I guess, that much. I’m an older guy, and I really like Corvairs, the later model, the 65 through 69 Corvair. I really liked those.
SPEAKER 09 :
What kind? There were a couple different styles, weren’t there?
SPEAKER 12 :
Yeah, well, they had the Vanna. Well, there’s only two styles. There were basically two styles, really. There was the 1960 to 64, and there was 65 to 69. Those were all, it was two styles. That was it. Did they have a truck? Two-door or four-door? Yeah, they did. They called it a rampside. That was one of the weird features on it, yeah. That’s right. They did have a truck. That’s right. And they had a van, so. But I learned about them.
SPEAKER 16 :
They had that weird station wagon, too. It was kind of funny because, you know, it was a station wagon with the engines in the rear on the Corvair. If people don’t know, and it kind of was interesting to have the back, you know, was where the engine was under all that.
SPEAKER 09 :
We’ve seen a couple of those at the Rocky Mountain Car Show.
SPEAKER 16 :
Yeah.
SPEAKER 09 :
That’s a good one, John.
SPEAKER 12 :
Yeah, and that rear-wheel drive, I learned how to work on those. And I had to have the engine out in about 40 minutes or an hour or so. Nice. And anyway, I did a lot of work on them. But they ran great on the snow. That was one good thing about them. Yeah, because you had all the weight on the wheels. Yeah, I didn’t hardly have to worry about, you know, bother the snow tires. But also wanted to ask about the Subaru. Is that going to hurt the engine by driving it like that?
SPEAKER 16 :
It’s not… Well, you’ve got to remember that with exhaust. So the car produces a lot of heat, and the exhaust basically gets rid of 75% of the heat. It’s not the cooling system that gets rid of it. So as that cap plugs up, you’re not getting the heat out of the motor. So it still has to go somewhere. So the cooling system is going to try and catch up. But the good thing is when the cap plugs up, you lose power and you don’t drive. So it kind of fixes itself in that way.
SPEAKER 09 :
I think as it gets worse, I think eventually the car’s not going to drive.
SPEAKER 16 :
Yeah, you won’t be able to get out of the parking lot as it gets worse.
SPEAKER 15 :
Right. Worst case scenario, the exhaust manifold gaskets can blow out because of too much pressure, get a little more carbon buildup, but that doesn’t happen for very long.
SPEAKER 12 :
No.
SPEAKER 15 :
And when you notice something wrong, you know, stop and get it fixed. Exactly. And you’ll save some money.
SPEAKER 12 :
Absolutely. I’ve heard that you can get a catalytic converter a whole lot cheaper in Cheyenne, Wyoming.
SPEAKER 15 :
You can, but they may not last as long or work as well. In fact, you can get them in most states that aren’t Colorado or California, and they’ll be cheaper. Three states right now?
SPEAKER 16 :
Yeah, last time I checked, it was – well, Maine too. So I think it’s California, Colorado, Maine, and Massachusetts.
SPEAKER 15 :
Louisiana adopted it as well. Oh, they did? Okay, I didn’t know that. That’s kind of a strange state to adopt that. Correct. It’s a strange state, yes.
SPEAKER 16 :
No, I didn’t mean that.
SPEAKER 15 :
My daughter lives there is the only reason I know.
SPEAKER 16 :
One to adopt that. Right.
SPEAKER 09 :
John, I don’t know about these guys, but I think my advice would be to get the car running right. I put a good – high quality catalytic converter on a carb compliant catalytic converter i know it’s going to be kind of costly but the car will run right the catalytic converter will will last for a while and then you won’t have that check engine light on so then you know if the car’s got a problem you know you want the check engine light to to be off until there is a problem so it’d be nice to be to know that yeah that’s a great point all right can i also read off to you the other uh the other trouble codes that i had yeah go for it see what you think one of them said that
SPEAKER 12 :
camshaft position actuator control circuit low.
SPEAKER 16 :
Okay.
SPEAKER 12 :
That was one of them. I don’t know really. Does that mean it needs a new sensor, or do you know?
SPEAKER 16 :
Usually on the Subarus, it’s the actuator that goes bad. So on the front of that engine, it’s a 2-liter, right? It looks like a little round dial, and there’s three bolts holding it on. It actually phases the cam by pushing in on the front of the cam. So a lot of times I would look at the wires first, especially if, you know, it was like a used motor out of a junkyard. Sometimes those sensors, because they’re in the front and as it gets swung around or even on install, we see it all the time where it gets cracked and it quits working correctly. So I would check. So the actuator. Yeah, I would actually look at the actuator first. And then when you do pull the actuator, make sure there’s not a lot of carbon in there. So sometimes if the engine being a used motor, you know, didn’t get oil changes like it should, there’ll be a lot of carbon in there and that’ll keep it from the cams from adjusting like they should. So like we were talking about with the guy earlier, you know, there’s. The computer says it wants to advance the timing on the cam, you know, 10 degrees. So it tells it to do that, and then it looks for the reaction. So it looks for the cam to actually advance 10 degrees. And when those two things don’t happen, it trips that code.
SPEAKER 12 :
All right. So I didn’t even know what the actuator was. I thought maybe they were talking about the sensor.
SPEAKER 09 :
Josh, Mark, do you think this engine could benefit from, like, an engine performance restoration oil change, like a BG oil change, or –
SPEAKER 16 :
Yeah, do you know the history on the motor? Was it before you got it?
SPEAKER 12 :
Well, no, I don’t really know, but the oil’s only got, I don’t think it even has 1,000 miles on it yet. Okay.
SPEAKER 09 :
Was it a new engine, or was it a? No, it was a used engine. It was a used engine.
SPEAKER 16 :
Yeah, and that’s one thing I would do. Not knowing how the engine was treated before you got it, I would always do at least an EPR oil change on it. That kind of gets rid of all that carbon buildup in there and gets things flowing through the engine like it should.
SPEAKER 09 :
I think it can help you with compression, too.
SPEAKER 16 :
It can, yeah.
SPEAKER 12 :
All right. Well, here’s another one. Secondary air injection system pump stuck on.
SPEAKER 16 :
So that one, again, I would look at the electronics on it, make sure that it didn’t get broke, you know, at one time. Make sure it’s stuck on. Usually, you know. Could be wiring. Could be wiring on it, yeah.
SPEAKER 10 :
Okay.
SPEAKER 16 :
We’ve had to do a few pumps on those Subarus, the air injection pumps, but it’s usually not the issue. It’s usually something got broke. Because it’s all up there kind of tucked, if I remember, on the right-hand side of the intake manifold. On the passenger side of it, you’ll see that pump there, and sometimes they get broke on install or coming out, and that causes it to have some issues. Is that for the PCV or is that emissions related? It’s emissions related.
SPEAKER 15 :
The air injection pump just pumps some extra oxygen air in there to burn off the unburned fuel before it gets to the catalytic converter and helps lower emissions numbers is all it does.
SPEAKER 12 :
Oh, okay. So it pumps it into the intake manifold, you’re saying? Yeah.
SPEAKER 15 :
It pumps it into the exhaust, actually, just out of the head.
SPEAKER 12 :
Oh.
SPEAKER 15 :
Oh. So it doesn’t affect the way the car runs, but it affects the emissions levels.
SPEAKER 12 :
It passed emissions, and they were even saying, yeah, it did really well. Nice. Surprised the heck out of me.
SPEAKER 15 :
Well, if it’s stuck on, it’s always working, so it’s only going to hurt performance, if anything, but not the emissions.
SPEAKER 12 :
Okay. Well, here’s one more here. Secondary air injection system switching valve stuck closed.
SPEAKER 16 :
Okay. And that could be, that one’s going to take some diag because it could be the pump running all the time or both of them could be related to that switching valve. Because what it’s, if I remember correctly, what this thing is looking for is a change in the manifold air pressure sensor. It sees it on and it should see a change in it.
SPEAKER 12 :
I see. Okay. To me, it’s amazing this car runs with all these different codes on. I’m surprised it ran. All right.
SPEAKER 16 :
Okay, that’s my question. Thanks a lot for the help, guys. Well, thank you, guys. Thanks for calling. And we’re going to take a break real quick.
SPEAKER 05 :
And we are back that time where we do car reviews each week. Richard, what have you driven lately?
SPEAKER 06 :
Yeah, so we’ll start out, Dad, with the 2025 Mazda 3. This is the hatchback version that we drove, and we had the 2.5 turbo premium plus mouthful. Folks, this is one of the most fun, I guess I’m going to call it little hatchbacks. around town, or just not around town, everywhere. And it was really fun to drive around town with the turbocharged engine. Worked really, really well. The hatchback, obviously, Dad, in my opinion, is going to give you a little bit more cargo space. And obviously, it looks a little bit different, too, right? It doesn’t have the sedan look. It looks a little bit kind of more… SUV-ish in a way. But on the Mazda 3, Dad, you’ve got available all-wheel drive, which is great. You’ve got some onboard over-the-air updates that you can get. It’s also got Alexa built in if you want to go that route if you’re kind of in that side of things. But the biggest thing, Dad, is just in terms of the affordability-ness, I’ll say. You can get this vehicle starting in the low 26s, 26, 135. Sorry, low 26 is a bad way of saying it. The mid-20s, right?
SPEAKER 1 :
26, 135.
SPEAKER 06 :
You can get the one that we had for under 40, which is a little bit more on the luxury side. Had heated steering wheel, heated seats, those sorts of things. Dual zone climate control, the touchscreen navigation system, that sort of deal. But a really wide breadth of options that are available. The only complaint that I had with two kids in the backseat, not even in full-on… You know, five-point harness seats, whatever it is. We just got normal booster seats. It’s a little tight in the second row. Not a major concern. Just something that I want to note. And for folks, though, that are in the market, Dad, for sort of a hatchback or even, again, a sedan, urban environment, that sort of thing, I would highly encourage folks to check these vehicles out, Dad. The Mazda 3 has been around for a while now. And, again, it was updated. Let me see here. back in 2019. So it’s still kind of part of the fourth generation. Encourage folks to enter a local Mazda dealer, test drive it, and when they do, let them know that John and Richard Rush from Drive Radio and Rush to Reason sent you.
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SPEAKER 05 :
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SPEAKER 19 :
At Roof Savers Colorado, we are about more than roofs. We are about helping you make the best decisions with the right information. Being a homeowner isn’t getting any easier or cheaper, and neither is getting your roof the solution it needs. Deductibles are going through the roof, and with every passing year, insurance covers less than the one before. Due to a record amount of hailstorms recently, insurance companies have started limiting your coverage and pulling out of states entirely. We know the industry. With over 3,000 roofs under our belts and 23 years of experience, Dave Hart and his team are ready to complete a free roof inspection and discuss the option that is best for you. Don’t wait. Policy renewals are increasing by as much as 50%. Now is the time to get the solution you need. Call Roof Savers Colorado today at 303- 710-6916 or go to roofsaversco.com. That’s 303-710-6916 or go to roofsaversco.com to schedule your free inspection and start saving your roof today.
SPEAKER 02 :
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SPEAKER 16 :
And we’re back. It’s Josh from Legacy Automotive, and we have Mark today from Accountable Auto Care, and Justin from Ridgeline Auto Brokers.
SPEAKER 09 :
We don’t have John today, but… No, John.
SPEAKER 16 :
He’s at the Mecham Auctions.
SPEAKER 09 :
I think we’re having a fun time. We’re making it work.
SPEAKER 16 :
We’re making it work.
SPEAKER 09 :
Maybe we’re not quite as good without our fearless leader, but… It’s a little rough today, but… We’re making the best of it.
SPEAKER 16 :
We’re here, getting it done.
SPEAKER 09 :
Well, you just got to hear our commercial, Ridgeline Auto Brokers. We’re glad to be here. We’re glad to be part of the… You know, the program. We’ve been kind of running an experiment the last three or four years to make the used car industry a little bit different.
SPEAKER 16 :
Yep, just a little different.
SPEAKER 09 :
Anything you think’s been working?
SPEAKER 16 :
I think, you know, as Lucy brought up, how quick and easy it was for her to buy a car from us versus going to the big dealerships and all the rigmarole they put her through.
SPEAKER 09 :
It’s always a drag to go to buy a new car or used car and it be an all-day experience. Yeah, it is. You know, if someone wants to be in and out and they tell me they want to be in and out, I’ll have all that paperwork printed. Five minutes later, you’re down the road in your car.
SPEAKER 16 :
Right. Make it quick and easy. It’s painful. Why does it need to be all day sometimes?
SPEAKER 09 :
I’ve noticed a lot. I know we do used vehicle inspections at all of the shops. I’m sure Mark’s doing them at Accountable, too. I don’t know if you’ve been getting some used vehicles from some of the franchise dealers, but I’ve noticed lately that the reconditioning process has really fell through the cracks. Are you seeing that in Broomfield?
SPEAKER 15 :
Yeah, I’m seeing poor inspections done and just a lot of items that are considered reliability or safety are ignored. And that’s critical. So, yeah, no, it’s always smart no matter where you buy a car that’s not brand new is to get that inspected and not get stuck with a car that’s going to cost you more than you have money for. Right. And be able to negotiate the price if there’s problems or know what you’re in for in the first year before you buy it.
SPEAKER 16 :
Yeah, and it’s good to know exactly what you said. Know what you have.
SPEAKER 15 :
Absolutely, yes.
SPEAKER 16 :
Because sometimes you can stretch it out over the first two years of owning the car to pay for it. You know the problems it has. Right. You have time to fix it instead.
SPEAKER 15 :
You can’t afford surprises when you first buy a car a lot of times.
SPEAKER 16 :
You put all your money you have a lot of times just to roll out the door with that car.
SPEAKER 15 :
And I don’t even care a whole lot. A lot of people are looking for one-owner cars. And I don’t really care if it’s a one-owner car. I just care if it’s been taken care of. Has the maintenance been done? And what’s nice is, especially in our area, most repairs, most maintenance gets recorded on Carfax. And we can review that and see the history. And if we don’t see that that work’s been done, you really don’t want to buy that car because it’s not going to last as long. It’s been abused. It’s been ignored. And you’re going to have more problems than if you bought one that has been maintained. Right.
SPEAKER 16 :
Yeah. And even if who they’re going to doesn’t report the car effects, do they have the records?
SPEAKER 15 :
Right. You need those records.
SPEAKER 16 :
A huge file full of records that this car’s been maintained, then you know there’s a good chance it’s been maintained. Right. Instead of somebody walks in with one quick loop sheet that says it’s one oil change in his lifetime. Right.
SPEAKER 15 :
And I’ve seen, I don’t know, in this area, I feel like most shops are all reporting, and we have good records. I’ve seen some cars coming out of Nebraska or Kansas that don’t. And so it’s harder to know what’s been done. So we need those records, or we just kind of inspect it best we can. But those records are huge. They are. It’s really good to know.
SPEAKER 09 :
Mark, how long does your inspection take on a used vehicle?
SPEAKER 15 :
You know, a good inspection isn’t less than an hour. And there’s a lot of things to look over and review. And part of that is doing the research of maintenance history and looking at those reports. But, no, even a good fast mechanic, it’s going to take some time.
SPEAKER 16 :
Yeah, because you need to put a test drive on that car.
SPEAKER 15 :
Oh, absolutely.
SPEAKER 16 :
You can’t usually drive it long enough to get all the things that happen, but you’ve got at least a quarter of that time just trying to drive that car around and get it up to speed and get it kind of through its paces so that you know what you have.
SPEAKER 15 :
Absolutely.
SPEAKER 09 :
Yeah, even then, if you can get a dealer to let you drive a car for a day… You can find out a whole lot more in a day than you’re going to find out in a 30-minute test drive. So a lot of times we’ll let someone even drive a car for a weekend.
SPEAKER 15 :
That’s great.
SPEAKER 09 :
You know, be able to really feel it out. You know, in Colorado, it’s basically an as-is state, even if you’re buying from a dealership. So we want all the listeners to remember that. A dealership just needs to make sure you’ve got 230 seconds on your tires, which is bald. It’s got to have a windshield that’s not cracked. All the seatbelts need to work, and it needs to pass emissions. Well, there’s a whole lot more to a car than just those items. And you could be stuck with you sign paperwork and they don’t want to take it back because of a major problem. They really don’t have to. I mean, you could probably take them to court. They’ll probably work with you, but be cautious no matter who you’re buying from, whether it’s a new car dealership, used car dealership.
SPEAKER 15 :
I think it’s important to take it to – There is no three days to think about it and return it.
SPEAKER 09 :
It doesn’t exist. No, once you buy it, you own it, unless the dealer sells it to you at your house. If they sell it to you at your house, just like selling someone a vacuum at your house, then you’ve got your three-day right of rescission, but you don’t really see –
SPEAKER 15 :
dealers doing that too much no but no really on a on a hot day you don’t really notice if the heater works or not on a cold day you don’t know if the air conditioning works or not and can hardly test it so yeah you you it is nice to have more than that one hour yeah yeah to know what you’re getting and you know they let you take it home then you have that first start in the morning where it’s sat for several hours where all of a sudden nobody’s touched it you have some problems yeah this problem or that problem
SPEAKER 09 :
Yeah, absolutely. Oh, yeah, you can’t catch those timing chain rattles.
SPEAKER 15 :
Right.
SPEAKER 09 :
You know, dealerships like to start the car up before you get there, get that oil flowing, and you’ll never know if you’ve got a timing chain that’s starting to go out. So sometimes it’s best to sneak up on a dealer. Maybe don’t set an appointment. Just see if that car is there and be like, hey – Can I start the car before you? You get a good feel for it then to make sure they’re not trying to hide something from you.
SPEAKER 15 :
And back to emissions tests and check engine lights, that light, if it gets turned off by a used car sales company, it may not come back on for three or four days. You buy it and you don’t find out until next week that there’s still a problem and you can’t pass an emissions test because of it.
SPEAKER 09 :
Yeah, that 420 code, that catalytic inefficiency code.
SPEAKER 15 :
That one takes three to five days to reset.
SPEAKER 09 :
We’ve even seen it take four, five, 600 miles because that cat is just on the brink of going out. Right, it’s marginal. And the car still may run good, but now you’re going to have a check engine light on your dash and you’re not going to know you have a problem.
SPEAKER 15 :
But until you take a longer drive, it may not trip. Yeah.
SPEAKER 16 :
And when you take it home, you get to see what puddles it leaves in your driveway.
SPEAKER 15 :
Right. Absolutely.
SPEAKER 09 :
I think it’s important to ask the dealer, you know, what kind of guarantees they’ve got after their sale, too. Right. We’ve always got a three-month, 3,000-mile warranty that is very inclusive, even down to sensors. And we even guarantee the catalytic converter for three months, 3,000 miles, just in case the light didn’t come on before we sold it. We’re going to make sure you don’t have a problem there.
SPEAKER 15 :
Very abnormal. You can’t expect that most anywhere else. No. Not at all.
SPEAKER 09 :
Like I said, Josh and I have been trying to do something a little different. It’s been an experience, and we’re going to keep rolling with it.
SPEAKER 16 :
It’s been an experiment. Some things work, and some things we have to change.
SPEAKER 09 :
It’s been good.
SPEAKER 16 :
Yeah. But I like, you know, that a lot of customers know us by name and, you know.
SPEAKER 09 :
Yeah, we know them by name. Exactly. I don’t need to run someone’s license plate to pull up their name on the computer. I know your name when you walk in the door, even if it’s years down the road.
SPEAKER 16 :
Right. Exactly. Exactly.
SPEAKER 09 :
Looks like we’ve got a caller on the line.
SPEAKER 16 :
We should probably go to break first. Oh, J.R.
SPEAKER 14 :
Oh, hi. Hello. Hey. You guys are doing a good job while John’s gone away. Thank you. We’re trying. We’re trying. We’re doing our best.
SPEAKER 16 :
We’re trying hard. So bear with us today.
SPEAKER 14 :
Now, your select shops, do you have a transmission repair shop that does transmissions only, rebuilding that?
SPEAKER 16 :
We don’t, but most of us can do transmissions. Yeah. What do you have going on?
SPEAKER 14 :
I don’t have anything going on just in case. So you could take a transmission out and rebuild it, remanufacture it or whatever? Sure.
SPEAKER 16 :
It depends on what it is. Sometimes I do send it out to other shops or we have companies that we trust to remanufacture for us on it.
SPEAKER 14 :
Okay, but you can remanufacture depending on the model?
SPEAKER 16 :
It depends on the model, yeah, the make and the model on it. I can’t do all of them.
SPEAKER 14 :
Okay, so that both shops then or just your shop or?
SPEAKER 16 :
Yeah, at Legacy we can do that.
SPEAKER 15 :
A lot of cases we will just replace the transmission with a trusted remanufactured engine, and that gives us a solid warranty and everything’s new. It’s usually not that much more expensive. It’s not that much.
SPEAKER 09 :
It’s not, no. $400, $500, $600 sometimes more expensive to put a brand new one in there.
SPEAKER 15 :
And that just makes more sense for us.
SPEAKER 16 :
Yeah, and a lot of times they’re able to fix stuff that we can’t fix. So, you know, we’re just going through and replacing components that wear in it. Or that are broken or failed. And they’re actually doing some redesign work and trying to make the transmissions better.
SPEAKER 15 :
Correct. And last longer. Okay. I was going to say, in general, transmission shops in Denver don’t even exist anymore. Most of them are closed up. There’s very few. Yep.
SPEAKER 14 :
You guys used to have a transmission shop dedicated to Larry’s Transmission? Right, they’re still in the group.
SPEAKER 15 :
They do a lot more work than just transmissions, but they are specialists, and they really do know that side of it better than some of us because they do more of it. So, yeah, they’re still part of us.
SPEAKER 14 :
I thought they were closed now, Larry’s Transmission.
SPEAKER 16 :
Yeah, Larry’s is closed. Sorry, I didn’t hear you on that one. Yeah, Larry’s is closed.
SPEAKER 14 :
That’s okay, okay. All right. I’m just wondering, okay, if I ever have a transmission issue, I could take it away from you guys. That’s all. I was just wondering.
SPEAKER 09 :
Sounds good. Appreciate it.
SPEAKER 16 :
Appreciate it.
SPEAKER 14 :
Okay. Thanks a lot, then. Thank you. Have a good day.
SPEAKER 16 :
You too. And we need to go to break.
SPEAKER 18 :
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SPEAKER 24 :
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SPEAKER 25 :
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SPEAKER 16 :
And we’re back. It’s Josh and Justin and Mark here for Drive Radio. And we got Mike on the phone in Masonville.
SPEAKER 11 :
So good morning, gents.
SPEAKER 16 :
Good morning.
SPEAKER 11 :
For these guys, I’ve been listening as I’ve been working around here. And just for one of the options, if your car doesn’t pass the emissions test and it’s something crazy going on where it’s blowing a little smoke even, all you got to do is take it. to the county next door and either sell it or trade it in on sell them straight up i won’t pass the emissions test but go to a county that doesn’t require the emissions test and you can probably at least you can go down that route if you have to so so now i got another thing that i need to tell you guys about um you know for me uh i don’t want to say uh who said this or who i talked to But at the emissions test, I’ve been doing emissions tests. I have four registered vehicles that I drive, and then I’ve got a couple others. And I finally got a person. I asked them, what is the failure rate on the vehicles that come through? And they told me roughly 5%.
SPEAKER 16 :
Only 5%.
SPEAKER 11 :
And I was kind of surprised it was that high. And I didn’t have time because they were moving pretty fast. because I talked with them for a little bit. But the question I should have asked them was, how many of these are problems where it’s just the engine check light or maybe the gas cap fails? Because I would guess that’s 1% or 2% of that total right there. At least. In my opinion, we need to get rid of that emissions testing program.
SPEAKER 16 :
And that’s what we see the most is gas cap failures when we do see cars that fail. Yeah.
SPEAKER 11 :
yeah or evaporative emissions in general yeah and you know i know you guys got a little poll uh with what goes on in the state down there but if they would give us some information also about you know when they put us on the dyno or whatever they run our vehicle on when they get done testing it i wish they’d give us some data like to say hey if uh you should be getting 23 miles per gallon on this vehicle. And your test today shows you’re only getting 19. You might want to check your, you know, check your air pressure and your tires and do, and, but anyway, take it to your mechanic and ask him if he could take a look at your emissions and maybe he could actually adjust the computer to get you a little bit better at mileage. I don’t, I just wish that when we, the amount of time that we have to spend at emissions, that they would actually give us more information because it’s, You can’t find it, and maybe you guys need to have a show on this emission someday or somebody from an emissions station that could call in and talk to you That would be fantastic.
SPEAKER 16 :
Give us some insight on what they’re doing down there instead of just bringing our car in and taking some money.
SPEAKER 09 :
You know, the shops can kind of help out when you bring that emissions failure back. It’ll give us some numbers, and the shops know what to chase. And, yeah, I mean, we could talk about that on one of the shows, you know, what those numbers mean and what the cat’s trying to do and what the EGR valve’s doing.
SPEAKER 16 :
A lot of times people only look at the first page of the emission slip. When we get emissions, there’s a second page that actually shows the dyno run, and it shows the actual exhaust gas numbers out of it with the speed of the vehicle.
SPEAKER 15 :
I wish I could see that. Isn’t that only on failed emissions? It is only on failures, yeah. So, yeah, if it passes, you don’t get anything. Yeah.
SPEAKER 11 :
Oh, yep. Okay. Well, let me ask you this now. You can talk about this after the noontime break. You know, you can write this down just to check this later, but Is it really true? I heard just last week again that Denver is number one in auto thefts. And then something else that you can talk about after the next break here at noon is car insurance. If you get the car insurance through Costco or Walmart for $30 a month, does that really work out? And with that, I’ll let you go and you guys can wrestle with that. how you feel about it, best of all. So I’ll let you go for now.
SPEAKER 16 :
Well, thank you. And I had one question. Me and Justin were arguing about this. Is the Mercantile still open or is it closed?
SPEAKER 09 :
Not many people know where Masonville is. Oh, I know what you mean.
SPEAKER 16 :
In Masonville, since you’re a little… I thought it was still open. Yeah.
SPEAKER 11 :
Yeah, see, there’s… I hope somebody has it open on a regular… I don’t know… uh specifically what’s going on but i hope that this summer they’ll somebody will have it open all the time there’s two stores there across the road from each other and it’s kind of nip and tuck right now and i don’t know enough to say positively so i’ll have to say i don’t know do all the motorcycles and uh bicycles annoy you or do you do you all play nice together You know, they all, as long as everybody’s nice and everybody spends their money and has a good time and be kind to the other people, then it works out okay. And I don’t even mind them when they go roaring by, you know, as they drive up and down the road because there’s a lot of the groups right between Horsetooth and Carter Lake. And it’s, you know, I wish they… When my kids were growing up, I always said, what does that guy on the motorcycle need? And they’d say, the helmet. And I said, what’s the other thing? A muffler. Right. So that’s what I taught my girls.
SPEAKER 09 :
I like that, Mike.
SPEAKER 16 :
Thank you. Thank you.
SPEAKER 09 :
Yeah, getting into that emissions thing, selling a car from one county to another county. You can do that as long as the buyer is willing to do that. But legally, it’s not allowed. In Colorado, it doesn’t matter if you’re a dealer or a private party. You need to hand over that vehicle with a brand new passing emissions inspection. Not one that you’ve registered the vehicle with, a brand new one.
SPEAKER 15 :
If you’re selling it from within the parameters of what needs to be emissions tested. And I don’t know if it’s true, but I’ve heard that they’re trying to expand the emissions test to the whole state. I know they’re working on it. I hope it doesn’t go through. And I agree. I wish the whole thing would be abolished. But that’s the direction it’s going more so than going away. It’s not disappearing.
SPEAKER 09 :
I mean, if we’re talking about Kentucky being a harm-compliant state. Oh, no, Louisiana. Wow. They have more teeth in Louisiana. Yeah, I think it is going to get implemented into Weld County. And when it does, man, I hope you have all that emissions equipment on your diesel truck or it is going to be expensive to get it all back on there.
SPEAKER 15 :
It will become a problem.
SPEAKER 09 :
You do hear about all this stuff where people tell me all the time that they’re registering their vehicles in, like, North Dakota or South Dakota.
SPEAKER 15 :
Right, wherever they can have a mailing address to send stuff to.
SPEAKER 09 :
Just doing whatever we can to.
SPEAKER 15 :
But it’s not legal, and it will probably catch up with you eventually.
SPEAKER 16 :
Right.
SPEAKER 09 :
Yeah, that emissions thing. We talk about it a lot on the show.
SPEAKER 16 :
Oh, yeah, we do. It’s kind of a big thing. It is a big thing. As we were talking earlier, one of the ways around the line is to try and find the mobile stations. So every day you can go on Colorado Air Care and you can see where they have the mobile vans out that you can try and drive past twice and get your emissions done.
SPEAKER 15 :
Right, and I saw one just yesterday at the baseball park in Broomfield in the industrial park. So not on the main highway, not a place you would normally go, but you can go to this location if you know where it is and do a drive-by and avoid that long line at the emission station, ideally. Right.
SPEAKER 16 :
Yeah, I always thought they had to be on and off ramps. At least that’s what I always thought.
SPEAKER 15 :
Because you kind of have to accelerate and be at a certain speed. Yeah. So I don’t know.
SPEAKER 16 :
A little load on the engine, too, to know if it’s not just idling.
SPEAKER 15 :
I honestly don’t know what they’re up to.
SPEAKER 16 :
Yeah. I know sometimes the vans are out just to monitor. They’re not actually running stuff.
SPEAKER 15 :
Yeah, they’re not taking pictures, so they’re not verifying things for your emissions. Right. Getting your license plate.
SPEAKER 09 :
And those machines, it’s amazing that they can, with an opacity test, they can see NOx. Right, it is pretty crazy. Are they testing chemical too? It’s a spectrometer on those. Spectrometer?
SPEAKER 16 :
Yeah, but we need to, looks like we need to go to break. It’s almost noon, so. We’ll be back soon. We’ll be back in a bit.
SPEAKER 07 :
Still haven’t had enough? Go to drive-radio.com. Email your questions and comments. Download previous programs and find lots of useful information, including your nearest Colorado Select Auto Care Center. That’s drive-radio.com. Thanks for listening to Drive Radio, sponsored by the member shops of Colorado Select Auto Care Centers. On KLZ 560.
