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In this episode of Drive Radio, we tackle the art of buying a car. Learn why a pre-purchase inspection is crucial, how to avoid emotional buying, and the benefits of pre-arranged financing. Hear listener stories, including a cautionary tale about a dealership horror story and expert insights into finding the right car for your needs. Whether you’re in the market for a new ride or just want to sharpen your automotive knowledge, this episode has you covered. Tune in and drive smarter!
SPEAKER 15 :
It’s 106 miles to Chicago. We’ve got a full tank of gas. It’s dark, and we’re wearing sunglasses.
SPEAKER 14 :
Hit it.
SPEAKER 08 :
Our lady of plastic acceleration, don’t fail me now.
SPEAKER 06 :
It’s time for Drive Radio, presented by Colorado’s select auto care centers.
SPEAKER 15 :
Ba-ba-da-ba!
SPEAKER 06 :
Whether you need help diagnosing a problem. I want to ask you a bunch of questions, and I want to have them answered immediately. Or just want to learn about all things automotive.
SPEAKER 07 :
Hey, how exactly does a positrack rear end on a Plymouth work?
SPEAKER 06 :
It just does. Then you’ve come to the right place. So start your engines, buckle up, and get ready to ride. Drive Radio starts now on KLZ 560 The Source.
SPEAKER 19 :
All right, and it is time. Drive Radio, KLZ 560, thank you so much. We do appreciate it. Thank you all for listening. And as we are now in the whole holiday stretch, we appreciate, again, you guys listening and getting ready for… The new year, let’s just say it that way, 2025, which is just around the corner. Today’s live program from the 21st of December. You may be listening to a replay of the show in the future or even on Sunday tomorrow, which we always appreciate that as well. But Ken Rackley with me today from Tune Tech. Always good to be here. And Mark from Accountable. Mark, welcome as well.
SPEAKER 03 :
Good morning.
SPEAKER 19 :
Thank you guys for taking what is absolutely… A beautiful day outside. Right, right. So this is one of those where we could have been outside doing the show because normally this time of the year it’s not that way. But we’re 44 degrees right now, and I think it’s going to top out in the 50s or so.
SPEAKER 04 :
Oh, yeah.
SPEAKER 19 :
With as close as we are to the sun, it’ll feel nice and warm and be a nice day. So if you’re out doing anything, the garage or whatever, please give us a call. We’ll answer your questions. Again, our number here, 303-477. Don’t forget, you can text us questions as well. For some of you, you may be out doing different things and so on with the nice weather. I fully understand that. Text line 307-200-8222. 307-200-8222. Okay, so I know it’s that time of the year where some of you may be looking at vehicle purchases and so on. And just the time of the year that it can happen, end of the year, first of the year, you could be doing it for tax reasons, you could be doing it for family reasons, you could be doing it for all sorts of things. It’s just whatever, okay? So question of the day, and we’ll give some advice along these lines as well, but some of you may have some specific things that you’ve run into in the past that maybe we’ve never covered on our program here, but what is this question of the day? What is your best advice for anyone looking to buy a new or used car? So those of you that are listening, if you’ve got some advice for others that are listening, I’ve got lots of pointers on this. We talk about this stuff from time to time. But you may have something in particular that you like doing or you’ve had good success with, whatever the case may be. Please let us know. Again, what’s the best advice for anyone looking to buy a new or used car? Now, number one thing for me, I’ll just get mine out there because I say this a ton. Don’t buy cars off emotion.
SPEAKER 04 :
Right.
SPEAKER 19 :
And a lot of people do. Most do.
SPEAKER 04 :
Most, yeah. Most do.
SPEAKER 19 :
It can become a very emotional purchase, and the problem is when you buy it emotionally, you’re typically not buying what you need. You’re not usually paying the right price for said car, and you may overlook some very important things that you should be double-checking on said car because your emotions are driving the decision, not facts. You guys agree with that? Oh, sure.
SPEAKER 04 :
It looks so good. Look at those tires. The wheels are awesome. That color is awesome.
SPEAKER 03 :
Yeah. Yeah, color is a big thing. If you’re buying a used car, don’t decide on you want this color no matter what because you’re going to pay a lot more for it.
SPEAKER 19 :
And you may not be getting it. Let’s say you’ve got two. Mark brings up a great point. Maybe you’ve got two choices of roughly the same car, one car you really love the color of and the other one you may not be the most happy with. But maybe the one that has the color you don’t particularly care for is the much better car of the two.
SPEAKER 03 :
More optioned out.
SPEAKER 19 :
Yeah, or in regards to past maintenance and who owned it and on and on we go. But yet people get into where, and a lot of times this happens when we’re buying cars for our kids, by the way, they want that maroon one versus the green one. I don’t know. Picking colors out of the sky, I have no idea. Or the white one. White’s a popular color right now. Maybe they want that nice bright colored one and the white one doesn’t do much for them. At the end of the day, though, that’s not what it’s about to Mark’s point.
SPEAKER 04 :
Yeah, exactly. Yeah, it’s, you know, I mean, you know me. I’ve been going back and forth on what to get and stuff. And, you know, I’ve just finally… I like the half-ton better, but the three-quarter ton is… Does more. It does more, yeah.
SPEAKER 19 :
And Ken just brought up a great point, too. This is where I’m also a big one on… Knowing what your needs are. Right. So I tell people all the time, I used to have customers, I’d be at the front counter and we’d go through this and literally get a legal pad out and draw a line down the middle. And I still do this for people that email me or text me on, hey, what car should I buy in regards to X, Y, Z? First things first, what are your needs? So take one half of that page. left side normally, and put at the top needs, and what do you need? Do I need five passengers, seven passengers, two passengers? It’s just the wife and I, or I’m single, or whatever the case. So what are all of the needs? Do I need all-wheel drive? Do I need four-wheel drive? Is front-wheel drive good enough? Do I need any of that? And is this a second car, and I want to buy a rear-wheel drive car? I mean, you put down the needs that you have to have. What are you going to use it for?
SPEAKER 04 :
What is its primary use going to be?
SPEAKER 19 :
To Ken’s point a moment ago, if you’re a contractor, somebody that’s out there in that end of things, or you’re hauling campers around and things like that, okay, well, what’s the weight? How much of a load are you always needing? If you’re in the construction world, is a short bed truck going to work versus a long bed truck? Again, even in that particular case, if you’re hauling a lot of heavier items, you may not want to do a half ton. You may want to bump up to a three-quarter ton truck. There’s a lot of guys I had a conversation with a client this last week End-of-the-year things, looking at doing some different things in the business and trying to decide between a Ranger and an F-150. Well, both good trucks. In this particular case, both would suffice for what the business needs are. But the biggest difference between those two comes into play on down the road, the usability of the full-size truck. In a lot of other areas of business, the Ranger has more limitations. Let’s just say it that way.
SPEAKER 03 :
Sure.
SPEAKER 19 :
Well, they’re both good trucks, and they’ll both last and all of that. They’re not one and the same.
SPEAKER 03 :
Probably better gas mileage, fits in tighter spaces. But if you’re working a work truck, you need a little more sometimes. Right.
SPEAKER 19 :
And that’s the other thing. Mark’s right. Ranger will be a little better on fuel economy, although that’s where – Not a ton. Yeah. It’s not – I’m being honest, folks.
SPEAKER 04 :
Two or three miles to the gallon. It’s not as much as you all think.
SPEAKER 19 :
Yeah, exactly. For Mark, that’s – a lot of guys will say, well, I’m going to buy that because it’s better fuel economy. Well, maybe not.
SPEAKER 03 :
Not enough to make it worth sacrificing space. Right. You get some of the… Or tow capacity. Yes.
SPEAKER 19 :
You know, GM, for example, with the cylinder deactivation, Ford’s got, you know, a good fuel economy with their 2.7 or their 3.5. You know, again, at the end of the day, shoot, my 6.2, I can get around town, if I drive it correctly, 19, 20 miles to the gallon if I drive it correctly.
SPEAKER 04 :
My Colorado got… 2022. Yeah, exactly. Not a big difference.
SPEAKER 19 :
When you look at the capability difference of the two trucks, now on the same token, if you’re looking to park more easily, you’ve got tighter spots, things like that, well then that mid-sized truck might be better.
SPEAKER 03 :
Want it to fit in your garage. Correct.
SPEAKER 19 :
That might be better at the end of the day as well. Now, like Ken said as well, some of you that are even in that world where you’re looking at a 1500 series truck, half-ton series truck, you might be on the edge of really needing a three-quarter ton truck, you know, 2500 series truck.
SPEAKER 04 :
That’s kind of where, yeah, that’s what I was looking at. You know, the half ton would be fine. It would tow the trailer, but I can’t, you know, I don’t want to be darn it. On that edge. I wish, yeah, if I had a heavier truck, I’m not going to outgrow the heavier truck, but I could definitely outgrow the half ton truck.
SPEAKER 19 :
And, again, considerations there. Even looking at the same, say, take a Chevrolet. I don’t know what it’s like on the Ford and the Ram, but I can tell you on Chevrolet and GMC, so on the GM product. While you can look at the same cab and basic bed configuration from a half-ton to a three-quarter ton, the three-quarter ton is still eight inches longer.
SPEAKER 04 :
Yeah.
SPEAKER 19 :
Even though it’s the same basic cabin, and that part doesn’t change much, the way they do the bed, the wheelbase, and so on… Short bed, standard bed, long bed…
SPEAKER 04 :
You’re right.
SPEAKER 19 :
So there’s a difference of about eight inches. So if you’re somebody, to Mark’s point, he reminded me, if you’re parking in the garage, for example, and you’re looking and thinking, well, I can get the half ton in the garage just fine. Will the three-quarter ton? And that’s where you kind of got to measure some things out. It may or may not. And, again, some of this could factor into the decisions. On the same token, you’ve got to buy whatever truck your needs are. And I also believe there’s a lot of folks driving three-quarter ton trucks that probably could get by with a Ford Ranger. Right.
SPEAKER 04 :
That’s a whole other conversation. Yeah, exactly. They’re not going to outgrow it, but do they need it that big?
SPEAKER 03 :
My favorite debate there is going gas engine versus diesel. You know what? If you’re a daily driver going to the office and you never tow anything. Buy the gas engine. Diesel doesn’t make sense.
SPEAKER 04 :
Or you tow something 10 times a year. by the gas engine. Right, exactly. I mean, maintenance-wise, upfront cost and everything.
SPEAKER 19 :
Honestly, guys, even as a fleet, we go through some of these decisions, and Mark just said it. Really got to look at what’s that truck specifically doing because the amount of initial cost And believe it or not, even the maintenance overall and some of the problems that some of the diesels can have. I hate to say that, but DPF and so on.
SPEAKER 04 :
Cold weather, just everything. Cold weather, diesel, just everything. You get below zero, and diesels are not so happy sometimes.
SPEAKER 19 :
Point being, figure out what it is you need prior to doing anything else. Jerry and Greeley, go ahead, Jerry.
SPEAKER 08 :
Merry Christmas, gentlemen. Thank you, sir.
SPEAKER 09 :
Thank you. First of all, I had a follow-up on a prior call I had asked you on behalf of a friend of mine. He had had trouble with shifting his Challenger. Oh, yeah, yeah.
SPEAKER 19 :
I remember that call. Yes.
SPEAKER 09 :
Yeah, and you suggested that maybe he just fumbled it or… He was having trouble with his paddle shifters, right? Right. And so he’s driven it since then a few times and tried to… Tried to duplicate it, and he’s concluded that probably you were very right that he had just fumbled it. Operator error.
SPEAKER 19 :
And by the way, Jerry, and for a lot of listening, it’s easy to do because some vehicles, that paddle works a little differently depending upon what you’re driving and so on, and it’s not hard to do. So no blame there. Has to meet all the right settings. Exactly. Yeah.
SPEAKER 09 :
But my question was a co-worker told me something last night that kind of baffled me. He said that the way he changes his coolant is to disconnect the top radiator hose and then run the engine a short period of time and allow the pump to pump the coolant out of the block.
SPEAKER 19 :
no worst the worst thing you could ever do yeah yeah that’s bad that’s a bad idea yeah because the engine and the reason for that for everybody listening and mark and and uh ken can chime in on this but number one we don’t ever want to risk running the block dry which you could doing what he’s doing i don’t want the pump doing that work what we want to do is either use the pet cocks that a lot of vehicles have or we’re going to take the lower hose off and let it drain that way because that’s the lowest point, Jerry, to get everything out. And we do not want to be running the engine and have an issue of possible non-coolant going around the combustion chambers and so on, the cylinder walls and so on. Yeah, we do not want that ever. That is a bad idea.
SPEAKER 04 :
Yeah, and the thermostat is keeping it from flowing anyway. out of the lower radiator hose, typically, because you’re not going to pull a hot hose off with the thermostat open and start it up and run it. So, yeah, you’re not going to get much. He’s probably not even going to get all the cooling out with what he’s doing, Jerry. Right, maybe 25%, maybe, if that.
SPEAKER 03 :
But even draining open of a petcock, what does that drain, 30% to 40%? The radiator. Yeah, you really need an external pump to, like, push new antifreeze in while the old stuff’s getting pushed out with the engine not running. That’s correct.
SPEAKER 04 :
Or pull the block plugs, but that’s just a whole. another day. Right. Yeah, we don’t even do that.
SPEAKER 19 :
Bottom line, Jerry, the way he’s doing it, no, bad advice.
SPEAKER 03 :
It’s at least high risk and not very effective. Right, yeah.
SPEAKER 09 :
Well, yeah, that’s what struck me was I thought it wouldn’t take very long to have at least a localized overheat. You’re correct.
SPEAKER 04 :
Yeah, hot spots.
SPEAKER 03 :
And the new engines just don’t handle heat at all. Right. They warp, they melt, they’re aluminum. It’s a high risk. Yeah. And the fix is a new engine at that point.
SPEAKER 19 :
Yeah, again, he needs some correction on that because that’s not the way to do it. Right.
SPEAKER 08 :
Okay. Well, I’ll pass that along. So, all right. Well, thank you, gentlemen. You bet, Jerry.
SPEAKER 19 :
No, thank you very much. I appreciate it. All right. We’ll be right back, guys. Jan and Windsor, hang tight. We’ve got a couple lines open. 303-477-5600. Drive Radio, KLZ 560.
SPEAKER 07 :
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SPEAKER 01 :
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SPEAKER 19 :
All right, we are back. Drive Radio, KLZ 560. Again, myself, Ken Rackley, Tunetech Automotive over in Aurora. Mark from Accountable Auto Care up in Broomfield as well. And you can find both of those shops, by the way, and all of our sponsors and shops that are associated with us on drive-radio.com, drive-radio.com. And it links right to all of the different folks that we have. So depending on what part of town you’re in and what you need, by all means. And most of all, too, I don’t say this enough, when you do use them, Most of you do anyways, but let them know you were listening and that’s why you called. And that helps all of us out, them included. And I think sometimes that might slip through the cracks sometimes. But, yeah, always – in fact, first thing up should be, yeah, I heard you guys on the radio.
SPEAKER 04 :
Well, and it’s funny because I answer all the calls at work. And, you know, when somebody calls from the radio show – Usually, I know it. Even if they don’t say anything, it’s like, you know, I bet you heard from us on the radio.
SPEAKER 19 :
So just come out and say that on the front side. And really quick, Jan, hang tight real fast. Part of that is because you’re part of the family. And not that regular customers that don’t listen to the radio aren’t, but you are. You guys are here. You’re educated. You’re listening. You’re listening to us talk about different things and so on. And you really have an in that, frankly, the average customers don’t have.
SPEAKER 04 :
Right, and it’s usually from the questions that are asked and what they’re looking for. You’re smarter. That’s probably the best way for me to say it. Yes, exactly. You’re educated.
SPEAKER 19 :
You’re smarter. So start off that way and just get the ball rolling, and you’ll have a lot better experience when it’s all said and done. Trust me. I can attest to that because I did it for years as well.
SPEAKER 04 :
Right, right.
SPEAKER 19 :
All right, Jan and Windsor, you’re next.
SPEAKER 17 :
Yes, my husband and I are trying to replace a 2007 Ford. Toyota Tundra pickup with bench seat in the front seat, you know, for the front seat and a flip-up console, and all we’re finding are even used or new, they all have this huge console that really limits your movement. You know, a hunter with hunting clothes and a rifle, you can hardly move in that front seat. So is there anyone, any brand of truck that makes either a smaller console or Or the flip-up kind?
SPEAKER 19 :
Well, here’s the way that works. And this is pretty much true. I’m not sure exactly with Toyota, but I can tell you with Chevy and Ram and Ford, so GM, Ram, and Ford, they’re lesser-equipped trucks. So, you know, take, for example, a Ford XL instead of an XLT. Some XLTs maybe even, but if you get up into the lariats and so on, the higher trim packages always have bucket seats. So the only way to really get a bench seat in those three brands of trucks is you’ve got to go down in trim, if you would. That’s the best way for me to say it, Jan, is you have to go down in trim to get a bench seat with a fold up and down seat. you know, console to where there’s still a third seat in the middle and you get more room and so on. On the higher end trim packages, you’re not going to have a bench seat at all. Right.
SPEAKER 17 :
Yeah, well, we’re looking for the low-end, but there just aren’t any, and no one seems to know where they can get one.
SPEAKER 19 :
And since 2020, just a side note, since 2020, they didn’t build as many low-end trucks, period. When the supply chain started to get tight, they knew they could make more money. And by the way, most people optioned those trucks out anyway, so they knew that the majority of their retail market… was for you know the lariat type trucks in the first place or on you know you go to the gm side you know you talk high country or denali or whatever they built more of those models and so most of what you’re going to see used now is of the higher trim packages because they just didn’t build as many of the low ones in the last three to four years
SPEAKER 17 :
Okay, so we’re kind of stuck, aren’t we?
SPEAKER 19 :
You could always order a new one and option it out the way you want. And if you want just the lower options, that’s typically not a problem because the lower grade trucks will have that option automatically anyways.
SPEAKER 04 :
Right, and the lower option trucks usually sell really quick because fleets are buying them, things like that. People just walk in and say, oh, you have this? I’m taking it. Yeah, and they’re not all bad.
SPEAKER 03 :
Honestly, the more it’s trimmed down, the fewer things are to go wrong. Right, yeah.
SPEAKER 19 :
And Jan, are you looking for another Toyota?
SPEAKER 17 :
Yeah, preferably a Toyota, but we were able to buy it. It was what they call a farm truck or a work truck the first time because they had it in stock. But they never suggest a place where we can even go find one, especially a used one. So I guess we just keep what we’ve got.
SPEAKER 19 :
And I’m looking right now at Toyota’s website. I’m trying to see what today they’re doing. And it might take me a minute because none of this is very easy to find, by the way. They don’t always give you the seat configuration right off the bat. But I’m guessing on a Toyota, you’re going to need either an SR and possibly SR5s might have a bench seat, although I can’t guarantee you on an SR5 it will.
SPEAKER 17 :
Yeah, yeah, that’s what we’ve seen. We’ve talked to all the dealers up in northern Colorado and Wyoming, and no one’s given us any hope to ever find one, so… they either don’t want the business or they realize they’re hard to find and they don’t want to help us.
SPEAKER 19 :
Yeah, I think in a lot of cases, Jan, it’s literally. Now, one option you’ve got is to call Ridgeline Auto Brokers, one of our sponsors, and they’ve got a location in Fort Collins and Boulder, and they go to the auctions weekly. So what you could do is call Justin at Ridgeline and let him, and you can just go to the website, RidgelineAutoBrokers.com, just call Justin and say, here’s what I’m looking for. And if you happen to find one at auction, now here’s the key catch to this. If they’re at auction and they find one, you have to be available to pick up a phone and say, hey, we found one, and if you want it, we’re going to have to do XYZ right now to make this happen. But that would be a really good in for you because as they’re going to the auctions, they may very well run across one.
SPEAKER 17 :
Yeah. Okay. That’s a good idea. I think I’ll try that.
SPEAKER 19 :
And that probably, Jan, is, I hate to say this, it’s probably going to be your only way of finding what you’re looking for. Otherwise, you’re going to scour every used car dealer until you find it.
SPEAKER 17 :
Right. Yeah. Exactly. Okay. Sounds good. Interesting.
SPEAKER 19 :
And really quick, too, as you know, Jan, the Toyotas being robust and as good of a truck as they are, they don’t hit the used market that often either. And the fact of the matter is, people don’t know this in Colorado because we have more tundras here than they do in other parts of the country. Tundras… literally jan uh aren’t even a tenth of production of all the other three combined i mean even for example they build about 250 000 or so tundras f-150 will be close to a million just on its own yeah so that’s why you don’t see as many in the marketplace as well there just isn’t as many period right sounds like yeah it’s
SPEAKER 17 :
Okay. Well, I’m glad to hear that. Okay.
SPEAKER 19 :
Great call, by the way. Thank you. Thank you. That was a great call. And, yeah, RidgelineAutobrokers.com, for those of you looking for a used car along those lines like Jan, you’re looking for something specific and you’re not finding anything out there on lots, well, things can come across auctions at different times. Or in their case, they may have somebody that, hey, they’re looking to trade something and they need a place to go with that particular trade. Well, in this case, since you’re there, that can make that happen a lot easier as well. Sure. And if you forget any of that, by the way, again, all of our sponsors, Ridgeline as well, just go to drive-radio.com and you can find them there. We’ll talk more truck stuff here in a moment because I’ve got a few things I wanted to add along those lines as well. So don’t go anywhere. We’ll come right back. Drive Radio, KLZ 560.
SPEAKER 15 :
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SPEAKER 13 :
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SPEAKER 02 :
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SPEAKER 19 :
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SPEAKER 04 :
They’re individually owned and operated.
SPEAKER 19 :
Yeah, they are not created equal. You could find one in one town of one particular manufacturer that is just fabulous and take the same manufacturer and go a town over and it sucks.
SPEAKER 04 :
Yeah, yeah.
SPEAKER 19 :
Or a city over or whatever the case may be.
SPEAKER 04 :
Yeah, yeah. A friend of mine, yeah, they had an issue in Phoenix and – They were treated poorly, and they went to Scottsdale. Best experience ever. I mean, just weird.
SPEAKER 19 :
Again, that is one of those where, I will say this as well, when it comes to that end of things, new or used, be comfortable with the person that you’re dealing with, people you’re dealing with. If you at all feel uncomfortable, I’ll just say it straight up, walk out. You don’t have to. You’re not in prison. Now, another tip on buying cars, especially new, that can be used as well. So you’re rolling in, and you’ve got your used car, you’ve got your trade. And you’re looking to see how much you can get out of said trade. And this gets difficult, but it can be done. Never, ever, ever, ever, ever give them your keys to your used car. They’re going to do everything they can to appraise it. They’re going to want to drive it, do different things. Fine, go with them. Yeah, I’ll go with you. And here’s why. In a lot of unscrupulous dealers, you will fight tooth and nail to get those keys back. It’s darn near kidnapping of your keys, and I’m not exaggerating. It’s one of the ways they work to get you to buy something because your keys are not handy. So you leaving becomes more difficult because you don’t have a set of keys to leave. And I guess you could always have your second key with you, but most people don’t do that. Most people start shopping. They just have the one key, and they’re trying to figure out what they’re going to do and so on.
SPEAKER 03 :
Most people want to avoid confrontation and don’t give them that chance to force it.
SPEAKER 19 :
Mark just said it all. Take that whole risk factor out by not giving him your keys in the first place.
SPEAKER 04 :
And the trade should be the last thing you do.
SPEAKER 19 :
You’re working on the deal first.
SPEAKER 04 :
You want the car. The trade should be the last thing you do.
SPEAKER 19 :
Great advice. So, meaning, when you walk in, because the first thing they’re going to ask you is, hey, how you doing today? Hey, Ken, how you doing? They don’t know you. Hey, how you doing today? Yeah. Can I get your name? If they’re smart, they’d say that. Can I get your name? Sure. Can I ask what you’re looking for? Well, I’m looking for blah, blah, blah, blah, blah. And the next thing they’re going to… In most cases, not all, but typically the next thing out of their mouth is, so what’s your payment budget?
SPEAKER 04 :
Right. Don’t say anything. Literally, that is the next thing out of their mouth. I’m looking for this car.
SPEAKER 19 :
Yeah, exactly. And your answer is, well, I don’t buy cars that way. Here’s my suggestion to all of you. Next thing out of your mouth is, I don’t buy cars that way. So what you just told them is, I’m not your average customer. And I’m not buying a car on payment. I’m going to do this different than what you’re used to doing. So right away, you’re sort of putting that salesperson on alert that I’m not your typical customer. So don’t treat me like one. I’m buying the car I want.
SPEAKER 04 :
I know what I’m going to pay for it.
SPEAKER 19 :
I’ve got a bottom dollar number that I’m working on when it comes to the actual cost of the car, and that’s what I’m working on. I’m not working off of payments. Right. So that’s the first thing out of your mouth when somebody approaches you and says, what’s your payment budget? Because then they’re, by the way, their next answer is, because that’s not what they hear.
SPEAKER 05 :
They don’t know what to do.
SPEAKER 19 :
They don’t hear that very often. So they may come back and say, okay, well, yeah, we can work with that. And so now the next thing they’re going to say is, do you have a trade? And your answer is, well, you know, I don’t know. It depends on what kind of a deal you’re going to make me on the new car. Right.
SPEAKER 04 :
Exactly.
SPEAKER 19 :
That’s your other answer. Or you say, no, maybe. Maybe. Or the same thing.
SPEAKER 04 :
Maybe.
SPEAKER 19 :
Again, you’re going to say, you know, honestly, I haven’t gotten that far yet. I’m really looking at the car. I know you have one in stock. I’ve looked at it online, whatever the case may be. Saw an ad for it, whatever. And I’d like to see such and such. And that’s how that process gets started. So you immediately diffuse some of that automatic, you know, they’re going to get you into this car for this payment because, no offense, that’s not how you should buy a car.
SPEAKER 04 :
Right, exactly.
SPEAKER 19 :
It should be the last way you buy a car.
SPEAKER 04 :
Yeah, and then, like I said, don’t buy on emotion. No, buy on facts. You know what you want. That’s right. You know you’re already. That’s right.
SPEAKER 03 :
And you tell them you’ve got a $600 budget a month. They’re going to make sure the car you buy is. Even if it’s 10 years of payments. Or even higher. That’s right. Yeah, that’s right. They’re going to get the most they can. That’s right, yeah.
SPEAKER 19 :
Jerry, go ahead, sir.
SPEAKER 09 :
I’m sorry to call again, but I just wanted to add to what you were commenting on about not giving the keys to the dealer.
SPEAKER 04 :
Yes.
SPEAKER 09 :
There was a horror story here in Greeley decades ago. I mean, this was probably 40 years ago or more. But the Toyota dealership used to be in downtown Greeley, and an elderly gentleman went down there and was shopping, and they took his keys. And like you were describing, they would not give them back no matter how much he protested. And this went on, as I recall, it went on for about four hours. And he eventually walked across the street. You know, this is back when we had pay phones, right? And went to the pay phone and called the police. And the police came and there were auto theft charges because they had taken possession of his car. Right. You know, I mean, once he started demanding the keys back, they refused. Yeah, good for him. And, you know, there was even talk about, you know, unlawfully detaining, you know, the Toyota dealership and bordering on kidnapping of the elderly gentleman.
SPEAKER 19 :
Well, because you can’t leave because you don’t have your car. So, yeah, it is borderline kidnapping. Yeah.
SPEAKER 09 :
And, yeah, it was a big deal, and that dealership eventually, Toyota took their franchise away, I guess. Good. They should have. That’s nonsense.
SPEAKER 19 :
But my point, Jerry, is, believe it or not, that stuff still happens today. It shouldn’t, but it still does.
SPEAKER 09 :
Crazy. Well, I just wanted to throw that in.
SPEAKER 19 :
No, I appreciate that. You’re just reiterating. Thank you, Jerry. You’re reiterating what we were saying on that. So, yeah, you hear those horror stories. You don’t want to be that horror story. Now, I understand as well, and I’ll give some grace here. Most dealers are not that way. They are very forthright and upfront, and they’ll appraise the car and all of that. Not a problem. Now, we’re going to get to that in a moment because… You’re at this point. You’ve walked in. You’ve had an introduction. They’ve asked you about payments. You’ve commented back as to what I said a moment ago. They’ve asked you about the trade. We’ve already got that handled, so now we’re going to start looking at the actual car itself. So we’re not even in that mode yet of even getting our car appraised because we’re not there yet.
SPEAKER 04 :
Right. One, and two, getting pre-approved before you go in with your own lending finance, you know, financial. You could have a credit union.
SPEAKER 19 :
You could be doing, you know, whatever online.
SPEAKER 04 :
Because they’re going to shop that stuff anyway. Yep. So if you can get pre-approved, you already know what you’re going to pay interest rate-wise. You just don’t know the loan amount. You just have to get that letter of intent to buy it.
SPEAKER 19 :
Ken just said something very key, by the way. With doing what Ken just said, you know now what your interest rate should be. And they’ll already have that all based off of your credit and payment histories and so on and so forth. So that’s already dialed in at that point. So let’s say, for example, you go online and you can go to your credit union or you can go to whoever. There’s tons of different companies out there that loan you money on a car, by the way. They make it very easy. It’s not as hard as what even some of the dealers will make you think it is and by the way you can even run a credit check with you know ally or gm financial or whatever on the front side as well they’ll do the same thing for you you don’t have to wait to get a dealership you can do the same thing through them and they’ll tell you what the rate’s going to be so let’s say for example on the front side you come up with a seven percent rate i’m just throwing numbers out don’t know seven percent yeah So you now go to the dealer and you start working through this deal and they come back to you with a 9% rate. That means typically they’re making two points. Right. Because they’re getting the 7%, by the way. And they’re marking it up 2%. So you know where you’re at and you can always come back with, you know, I don’t need your financing. I’ll just handle this on my own.
SPEAKER 05 :
Yeah.
SPEAKER 19 :
And then they’re going to come back and say, well, time out. What do we need to do to match what you’ve… already got, and that’s where this negotiation starts to happen and how you can handle that. But Ken brought up something really great. New or used, if you’ve got the ability to have some of your financing done on the front side or at least know where you’re going to be, it doesn’t mean you can’t give them a chance to make that better.
SPEAKER 04 :
Sometimes they can be better. Sure. Yeah, exactly.
SPEAKER 19 :
But you can already say, you know what? I’ve already been approved. I can do a 7% for 48 months or whatever the magic number is, and I’ve already got pre-approval for all of that. I can have all that taken care of with the folks that I’m earning, my bank, my credit union, whatever the case may be, and I can do it that way. But, hey, if you can beat it, I’m open. If you can beat it, we will leave here today.
SPEAKER 04 :
It gives you some leverage and either way you win. Absolutely. If not, then we’ll be back Monday with the check and we’ll go from there.
SPEAKER 19 :
I got a lot more on that. Some of you may as well. Don’t forget, text us 307-200-8222 or call us directly 303-477-5600. Now, also on top of that, a lot of you might be traveling, doing different things along those lines, maybe even passing through. We’ll take any question. It doesn’t have to be, you know, purchase-related. If you’ve got just a regular general repair question for us, by all means, give us a call. We’ll get that answered for you as well. 303-477-5600. But this is Drive Radio, KLZ 560.
SPEAKER 07 :
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SPEAKER 19 :
All right, we are back talking about buying either new or used cars. What’s the best advice some of you have out there? We’ll take your calls on that, 303-477-5600. Jeff, you’re up next.
SPEAKER 11 :
Hey, as you know it all from Montana, I have to say that I have three times bought a car online sight unseen. The first one was in 2012. It was out of Nampa, Idaho when we lived in Colorado. And then twice up here in Montana, I bought one out of North Carolina and one out of Florida in 2020 and 2021. And that was actually, I think, some of my best car buying experiences. And they were all used. So I’m not talking about new vehicles because you kind of need to, I think, have that relationship. But it might even apply there. It’s situation dependent. But I just want to say that each time I negotiated with the people and then I had a local mechanic that I selected by doing an online search, take a look at the vehicle.
SPEAKER 19 :
There you go.
SPEAKER 11 :
Yeah. And, and they looked at it. Uh, the, uh, the first time I did it, the guy, he was just an old curmudgeon on the phone until he got to the mileage part. He goes, you realize that only has 35,000 miles on it. And he just got excited about it. Um, But, you know, all three of those mechanics were spot on. And you have to be careful and, you know, a little judicious. But all three times it was the best buying experience I ever had. The third time, actually, I walked away from it the first time. It’s what you talk about with, you know, they won’t negotiate. And it was in the beginning of September, I think. And then toward the end of September, as soon as their month started getting toward the end, I got a call. Oh, yeah. Are you still interested in this?
SPEAKER 19 :
Let’s make that quota happen. Yeah. Right. Yeah. Exactly.
SPEAKER 11 :
And we did. So to the lady who called in about a truck and trying to find one with a bench seat. Right. You know, to go out to cars.com or one of the other websites like that where if you can find one out there, even if it’s… you know, down in Texas or Florida or Arizona or someplace, don’t be afraid to at least start the conversation with somebody about buying it and then take your time, find a good mechanic, find somebody you can trust. The guy down in Florida was actually a Napa guy and a young kid was taking his dad’s business over And he went in there, and he showed me pictures, and he said, you know, he told me stuff that I wouldn’t have looked for.
SPEAKER 19 :
Nice.
SPEAKER 11 :
Yeah.
SPEAKER 19 :
And you’re bringing up a great point that I’m glad you did because I was going to add it at some point. If you’re buying a used car at all, I don’t care if it’s local, if it’s online, whatever, you can’t do a post-purchase inspection, and it has to be a pre-purchase inspection because the majority of states, Colorado included, you buy it, it’s yours.
SPEAKER 04 :
Right, exactly.
SPEAKER 19 :
Done.
SPEAKER 04 :
Yes.
SPEAKER 19 :
Even from a dealership, there’s no going back. Right. It’s yours. Exactly.
SPEAKER 11 :
Yeah, it’s just not wise to do it otherwise. I mean, why would you buy a house without having somebody go through it and inspect it?
SPEAKER 19 :
Jeff, I will tell you that, and these guys are going to attest to this, unfortunately it happens every day because people have this misconception. This is something all of you listening should share with all of your friends and relatives. They have this misconception that, Because of the door-to-door salesman and the three-day right of recension, they think that applies to everything, including a car. So I think, Jeff, for a lot of people, they think, well, if I buy it today and I find something wrong with it tomorrow or the next day, I’ll just take it back and it’s no big deal. That is not how this works in Colorado and the majority of states out there.
SPEAKER 04 :
Binding contracts. Yep. Exactly.
SPEAKER 19 :
So there’s a misconception they can take it back, and they can’t.
SPEAKER 03 :
And surprisingly, even if it fails an emissions test, you have some leverage, but you’re stuck with that car, and you might take a year before you can drive it. I’ve seen it.
SPEAKER 19 :
Thank you for saying that, Mark, because, yeah, just because you’ve got some leverage, and, Jeff, you know what I mean by this. It’s like anything else. Just because you have leverage, you now have to make that leverage work. Right.
SPEAKER 11 :
Yeah. Just having it, actually, you walk in there differently. You know what you’re doing, and you know what you want, and you’re just going to act differently to the salesman or whoever you’re dealing with.
SPEAKER 19 :
I’m glad you said that as well. For those of you listening also, body language says a lot. When you get on that lot, whether it’s new or used, have some confidence. Walk with some confidence. Act like you probably do know as much about the car as the person trying to sell it to you. Unfortunately, new car dealers will roll through salespeople in most cases. Not all dealers, but most dealers roll through salespeople. sales people like most people change underwear and i’m not exaggerating when i say that because they use these sales guys to bring in all of their friends and family and once those folks are used up they go to the next sales guy that does the same thing and they they rinse and repeat rinse and repeat meaning that guy that’s actually guy or gal uh that’s selling you the car in most cases i know it’s not across the board so if you’re a salesperson at a dealer it’s been there forever i’m not talking about you but jeff in most cases those guys won’t last a year to 18 months and i’m not exaggerating yeah
SPEAKER 11 :
Now, I did not know that. You’re making it sound like it’s the same process for folks who sell life insurance, full life insurance.
SPEAKER 19 :
It’s worse.
SPEAKER 11 :
They hire somebody for their contacts, and they come on there, and they run through them, and then all of a sudden, they’re pretty much useless.
SPEAKER 19 :
That’s been well known in the car dealer world, especially the new car dealer world, for decades now. And trust me, it still happens. And if you don’t believe me, go to any car lot out there, walk in, start talking to somebody. And if they’re not a manager, ask them how long they’ve been there, and I’ll be hard-pressed to believe it’s longer than 18 months.
SPEAKER 05 :
Yeah. Wow. Okay.
SPEAKER 19 :
You’ll find sales managers that might have been there for years and F&I guys that have been there for years. But when it comes to the average salesperson that’s working the lot and the floor, Jeff, most of them haven’t been there more than a year to 18 months, and I’m not exaggerating.
SPEAKER 11 :
It’s interesting you say that because actually the first one I bought, that SportTrack, 2005 SportTrack, um it was owned by the guy who ran the financial department at the dealership he had traded it there so um yeah he had retired and he and his wife were doing other stuff with uh traveling around and things but yeah i uh and it had i been that guy who they whose keys they took um I know it’s in the days before cell phones, but I wouldn’t have been there for four hours. Me neither, Jeff.
SPEAKER 19 :
I wouldn’t have been there for, yeah, I wouldn’t have been four minutes without him. You’re exactly, you’re exactly right.
SPEAKER 11 :
That’s right.
SPEAKER 19 :
Well, and furthermore, and this is another piece of advice for a lot of you that are listening, if you are going to go out and go car shopping, in case this were to happen, hopefully it doesn’t in this day and age, but have your second set of keys with you. You can always hop in that, drive off, and then if you had to go back and retrieve a key at some point, that’s a whole lot easier than retrieving a car.
SPEAKER 11 :
Right. Yeah, although I’m just enough of a curmudgeon, and I don’t suffer fools very well anymore that – I might just dial 911 and say, hello, I’m being held hostage. Oh, there you go.
SPEAKER 19 :
Not a bad idea.
SPEAKER 11 :
Cops will show up quick. Yeah, right. And just see how their demeanor changes. Oh, my God, what are we doing?
SPEAKER 19 :
I know. I know. Jeff, appreciate you very much, by the way. Thank you. Somebody texting me also, which I was going to mention anyways. This is not an ad. Nobody’s paying me for this. But it’s real. And I know most of you listening hate EVs. Okay, fine. I get that. But as I look out the window to the west, there is a Fiat dealer off of Havana here, just literally west of the station here. So basically Havana and Yale, I would say, right on the corner. And they’ve got a deal right now where you can buy a Fiat 500E, which is an EV. And I drove one over the summer, and I gave a review on it. So a Fiat 500E, 150-mile range, you can buy that car, lease that car, I should say, for whatever your sales tax would be on the car for the lease, in most cases probably $1,500 to $1,800. That’s what you give them down, and there’s no payments for the remaining 27 months. So you’re literally driving an EV for whatever electricity it would take and for the down payment for the taxes, which is you’ve still got to put license plates on it, of course, and insure it. But you’re going to do that on any car. But that’s not a bad deal, and I’m not, again, advertising for them, and they’re not paying for this, but it’s legit. It’s real. I’ve seen it. I’ve had people call in on it and so on, and I’ve had several people even text me on that. And, yes, that is a real deal, and if it’s something that someone’s interested in to where you’re just looking for a box to go to and from because there’s not a lot of room. It’s four seats, but it’s really a two-person vehicle because you’re going to have the back seats there. fold it down for cargo space anyways you have a shirt back if you’re just looking for a cracker box to go back and forth to work in for 27 months for zero dollars a month and yes it’s not just zero because there’s still some other things you have to do with the car but all in all that’s not a bad deal and yes that is a legit deal so two more hours coming your way myself mark guernsey and ken rackley we’ll be right back guys this is drive radio klz 560.
SPEAKER 14 :
Still haven’t had enough? Go to drive-radio.com, email your questions and comments, download previous programs, and find lots of useful information, including your nearest Colorado Select Auto Care Center. That’s drive-radio.com. Thanks for listening to Drive Radio, sponsored by the member shops of Colorado Select Auto Care Centers. On KLZ 560.
